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Hampton Inn Austin - Arboretum Northwest

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#16 of 200 Hotels in Austin
Certificate of Excellence
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Hampton Inn Austin - Arboretum Northwest
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837 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Austin - Arboretum Northwest
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Showing 826: English reviews
Reviewed 28 April 2015

The greeting I received in the lobby from the young lady working that night was incredible. She made it really easy to check into my room. She even had an envelope with a handful of coupons for local dining establishments. The location was perfect for my needs and was quiet enough. The room was clean and comfortable, but I was...

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Helpful?
Thank Brad S
AUSNWManager, General Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Greetings Brad, Thank you for your honest feedback! I'm happy though that you had a great experience with our Front Desk staff! I'm lucky to have all of them on my team! No, unfortunately we do not have microwaves in our guest rooms, but we do have one in our breakfast area available 24 hours a day. I'm so sorry...

Columbia City, Indiana
Reviewed 28 April 2015

On a recent business trip to Austin I selected the Hampton Inn Arboretum for my stay. I was able to arrange for an early check in and which allowed me to prepare for my meeting after a 5 hour flight. The staff was very courteous and helpful. They were able to provide some excellent dining options. This was my second...

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Helpful?
Thank Jeffrey E
AUSNWManager, General Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Hi Jeffrey! Thank you for sharing your experience with us and future travelers! I'm happy to hear that our staff was able to accommodate your early arrival and get your taken care of! And Thank you for coming back, we love seeing our guests return! I hope we see you again soon!!! -T.Haidet

Round Rock, United States
Reviewed 27 April 2015

We booked a block of rooms for our wedding weekend at The Hampton Inn Arboretum. The staff at this location was extremely helpful and friendly. I am so pleased with how everything was at this hotel. I would recommend this hotel to anyone having a wedding in this area. The shuttle they offer was so helpful for our guests that...

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Helpful?
Thank Stacy B
AUSNWManager, Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Good afternoon Stacy B, On behalf of the entire team I would like to thank you for giving us the opportunity to take care of you for your wedding weekend! I enjoyed the conversations that took place. It was very nice seeing your family in the breakfast lobby every morning. I am thrilled to hear that our staff was extremely...

Milwaukee, United States
Reviewed 27 April 2015

Was in Austin for a wedding and most of my family stayed at the Hampton. We arrived earlier than expected check in but the front desk clerk was able to accommodate all of us to get into rooms within the hour we were there. Breakfast was very convenient and the staff made us feel like very important guests.

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Helpful?
Thank Lyndsey H
AUSNWManager, Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Hello Lyndsey H, I am very happy to hear that we were able to check you in early to accommodate your needs! We understand that being in Austin for a Wedding is special, and that there is a lot of preparation beforehand. Thank you for mentioning our breakfast, but most of all thank you for choosing us as your Wedding...

Chicago, Illinois
Reviewed 26 April 2015

I had recently stayed at the Hampton Inn and Suites for a weekend in April for a wedding. The staff and service was wonderful, especially Rose Brown. She and other hotel staff members were very accommodating for all guests of the wedding party (such as providing transportation going to and from the reception venue). The hotel lobby was updated and...

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Helpful?
Thank NLucy171
AUSNWManager, Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Dear NLucy171, I would like to thank you for your wonderful review, and for recognizing me by name! I will definitely share your positive words with our dedicated team! That is what we are here for: To provide exceptional customer service ensuring a comfortable and unforgettable stay! Weddings are very important events, and we always want to ensure that everything...

Stillwater, United States
Reviewed 24 April 2015

Nice Hotel, clean rooms, the bed was good for a hotel. Majority of the time I stay at Hampton hotels because I know what I am going to get. The rooms are nice and most of the beds are comfortable. I enjoy my stays at Hampton.

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Thank Josh P
AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Dear Josh P, I would like to thank you for your wonderful comments about our hotel. First impressions are very important, so I am grateful that you mentioned that we have a nice property, clean rooms, and comfortable beds. I am overjoyed to hear that you are a huge HAMPTON FAN! We love having you here!! We hope to see...

Reviewed 21 April 2015

We were looking for a good location, clean hotel with friendly staff. We found all of these at this property. The staff was great, rooms were clean and nicely appointed. I loved the early check in feature that allowed us to pick the specific room we wanted. Easy all around!

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Thank KayBee89
AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Hello KayBee89, We were honored with your decision to stay with us! I am very thrilled that you found all you were looking for here at our Property! GOOD LOCATION, CLEAN HOTEL, AND A FRIENDLY STAFF, BESIDES E-CHECK IN, YOU ARE GUARANTEED THAT PERFECT STAY! I thank you for mentioning our E-Check in process! It indeed allows you to select...

Xyz
Reviewed 21 April 2015

We stayed here for 3 nights for our trip to Austin. Everyone on the staff was terrific and very helpful. Our room was clean and quiet and the free breakfast was awesome. Proximity to downtown Austin was about a 30 minute drive during heavy traffic. Otherwise, other tourists sites were very accessible.

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Thank Otown331
AUSNWManager, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Dear Otown331, Thank you for your review, and for giving us the opportunity to take care of you on your 3 day stay! I am overjoyed to hear that our staff went above and beyond! You have mentioned three important features during your stay with us, which are definitely a dedicated staff to ensure guest satisfaction, cleanliness of your room...

Fort Worth, Texas
Reviewed 20 April 2015

The hotel room was quiet, clean, spacious, and comfortable. We really enjoyed it! The hotel staff spread rose pedals on the floor, designed cute shapes out of towels, left some snacks, and a bottle of chilled champagne for us in the hotel on our wedding night. The hotel is also in a very convenient area for shopping and night life...

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Helpful?
Thank mtaylor459
AUSNWManager, General Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Greetings mtaylor459! Congratulations again on your wedding! I'm SO thrilled to hear that you enjoyed your room and your decorations! We LOVE to go that extra mile for our guests who are celebrating a special occasion! My staff was very excited to hear you guys chose us to spend your wedding night so they jumped into action to make it...

Dallas
Reviewed 19 April 2015

Free parking, good location off Mopac , this Hampton Inn is a quiet and comfortable oasis in Austin. My room was clean and comfortable. Breakfast buffet was typical hampton inn. Staff were super friendly and helpful.

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Thank brute
AUSNWManager, General Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

HI brute! Thanks for the submission! I'm glad you enjoyed your stay and that we lived up the Hampton expectation! And Thank you for your kind words about our staff!! I hope we see you again in the future! -T.Haidet General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Multilingual Staff
  • Free Parking
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Our Austin Arboretum hotel offers easy access to shopping and dining at The Domain and is only a quick drive to downtown Austin attractions. We offer free WiFi and complimentary breakfast to make you feel right at home. Visit our Hampton Inn Austin-NW/Arboretum hotel and soak in the Austin atmosphere today! ... more   less 

Additional Information about Hampton Inn Austin - Arboretum Northwest

Address: 3908 W Braker Ln, Austin, TX 78759-5300
Region: United States > Texas > Austin > Northwest Austin
Price Range: $125 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Austin - Arboretum Northwest 2.5*
Number of rooms: 124
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Expedia, Hotels.com, Priceline, Travelocity, Odigeo and Cheap Tickets so you can book your Hampton Inn Austin - Arboretum Northwest reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Austin - Arboretum Northwest Hotel Austin
Hampton Inn Arboretum Northwest
Austin Hampton Inn
Hotel Style:
#3 Family Hotel in Austin
#9 Romantic Hotel in Austin
#12 Best Value Hotel in Austin
#13 Business Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Austin - Arboretum Northwest staff and other travellers.
4 questions
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Kingston-upon-Hull, United Kingdom
over a year ago
Porto Alegre, RS
Danvers, Massachusetts

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Questions? Get answers from Hampton Inn Austin - Arboretum Northwest staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was on the side of the hotel away from the busy highway. It was very quiet.”
 of 5 bubbles CarlaRoanoke_VA, 28 Nov 2016 | Read review
“get one near the lobby if you like coffee at all hours :-)”
 of 5 bubbles , 16 Sep 2016 | Read review
“Move out from the elevators .... and target the 5th or 6th floor !”
 of 5 bubbles pierrelQ5887XG, 10 Sep 2016 | Read review
“Be specific about your needs. They try hard to please.”
 of 5 bubbles 827michaelm, 22 Aug 2016 | Read review
“Check-in online and you can select your room.”
 of 5 bubbles Peter_Apex, 10 Aug 2016 | Read review
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