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DoubleTree Suites by Hilton - Austin

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#22 of 197 Hotels in Austin
Certificate of Excellence
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DoubleTree Suites by Hilton - Austin
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900 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree Suites by Hilton - Austin
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Showing 889: English reviews
Phoenix, United States
Reviewed 5 weeks ago

We had a conference here. The food and bar service was great, the room was clean, comfortable and quiet, and the conference facilities were very good. Friendly and efficient staff made the stay very enjoyable.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 550deanw
GMAus, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Dear Deanw, I want to thank you for taking the time to write a review. My staff and I appreciate your great comments about the facility and I am appreciative of your comments regarding the staff. I hope to see you return soon! Hospitably yours, Jim Reist, GM

Greenwich, Connecticut
Reviewed 18 February 2017

Review for families with kids / teens. The dilemma was whether to squish 4 of us in 1 room close to downtown or opt for more space a bit further out. Space won out and for our family with 2 teens it was the right choice. Hotel is a solid 3 star. We had a suite on 14th floor, 2...

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Thank j0j0j0j0j0j0j0j0j0
GMAus, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Thank you for taking the time to write a review and your positive mentions of the staff. I'm glad your 17 year old enjoyed the cookies! I hope we get a chance to see you return to Austin and stay with us again. Hospitably yours, Jim Reist, GM

Long Island, New York
Reviewed 17 February 2017

Stayed in 2 bedroom suite. 1 bedroom with a king bed & 1 bedroom with 2 double beds. Perfect for 4 Very comfortable beds & mini kitchen great amenity. Hotel valet offered to drive us to next location in hotel van.

Review collected in partnership with DoubleTree by Hilton
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Thank Aimee L
GMAus, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Dear Aimee L, Thank you for taking the time to write a review on the hotel. The two bedroom suites are great for a larger group and I am glad you mentioned them in your review. Best wishes on your future travels. Sincerely, Jim Reist, GM

Matagorda, United States
Reviewed 16 February 2017

Close to downtown and local restaurants, good convention services, nice rooms and overall satisfactory experience. the hotel upgraded us to a two bedroom suite--which was very nice! Rooms on the top floor are pretty. Hotel was quiet.

Review collected in partnership with DoubleTree by Hilton
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Thank terit125
GMAus, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Dear terit125, Thank you for your review and your mention of the two bedroom suite and how quiet the hotel was. I hope your stay in Austin was wonderful and I hope you return to our city soon! Sincerely, Jim Reist, GM

Reviewed 15 February 2017

I took the wife for a special occasion and the staff was excellent, particularly Louisa at the front desk. I've been a Hilton Honors member for 20 years and I've stayed at this place many times on business and on vacation, great views and great service. Always seems to make me happy. Great job! Keep it up.

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Thank Cj N
GMAus, General Manager at DoubleTree Suites by Hilton - Austin, responded to this review

Dear Cj N, I am honored you chose our hotel for your special occasion and for your loyalty to our Hilton Honors program. It was a pleasure to have you here at the hotel and I thank you for your comment on Louisa. Hospitably yours, Jim Reist, GM

Reviewed 15 February 2017 via mobile

When we arrived at hotel, no one was at the valet station and the cars were just sitting there. The driveway is small and this lack of service made it worse. After we parked and added to the crowded driveway, finally valet showed up after we checked in. The toilet in the room is broken and both telephones have so...

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Thank BBT V
Miri L, on behalf of the staff at DoubleTree Suites by Hilton - Austin, responded to this review

Dear BBT V Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us...

Houston, Texas
Reviewed 14 February 2017

The Doubletree is by far our favorite hotel in Austin. You get to check in on your phone 2 days before arrival. You can choose the floor and specific room as well. They greet you with the best, warm cookies. Very clean and spacious rooms.

Review collected in partnership with DoubleTree by Hilton
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1Thank jwork99
Duncanville, Texas, United States
Reviewed 14 February 2017

This was a hotel that just happened to be located close to our business destination in Austin, and it couldn't have worked out better. courteous staff, clean and comfortable room, and a cookie. A very pleasant stay for all of us. As it happens, the hotel is located close to the capita and to al the ancillary offices related to...

Review collected in partnership with DoubleTree by Hilton
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Thank David M
San Antonio, Texas
Reviewed 12 February 2017

We stayed one night in the Penthouse Suite on the 15th floor! It was fabulous. The room was spacious, clean and comfortable, nice mini kitchen, walk-in shower - but, the best part was the HUGE terrace overlooking the State Capitol and downtown Austin. The Bed and pillows were extra comfy. Slept great. A couple negatives are the A/C - bedroom...

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Thank williamscott1129
Fort Worth, Texas
Reviewed 8 February 2017 via mobile

Had a great 2 day stay, very busy schedule so good to get back to my very comfortable suite each night. The events and food service my group attended were great Overall great visit, extremely convenient to capital were most of our meetings occurred.

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Thank duganjo

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Welcome to the DoubleTree Suites by Hilton Hotel Austin. Enjoy a warm greeting with a freshly baked chocolate chip cookie at this comfortable hotel. Among Austin, Texas hotels, this DoubleTree hotel places you in the downtown business district and within minutes of all that the city has to offer. Walk to the University of Texas and the Texas State Capitol from our Austin, Texas hotel, which is 11 miles from Austin Bergstrom International Airport. Visit the Sixth Street Entertainment District, Barton Springs Pool, or explore the area around this Austin hotel with our complimentary shuttle service. Corporate guests are in easy reach of many regional and national companies, the Austin Convention Center and favorite local restaurants and nightlife. Retreat to a spacious suite at the DoubleTree Suites Hotel Austin. All of our suites offer separate kitchens, living areas and private bedrooms in sophisticated surroundings. Upgrade to a two-bedroom suite, Penthouse or Executive suite for a wrap-around rooftop balcony with breathtaking city views. Host a meeting or event in this downtown Austin hotel's 5,000 sq. ft. function space, including the beautiful Rose Garden Terrace. Let our professional staff assist you from planning to execution. Stay fit in our fitness center, or relax in our heated, outdoor pool and patio deck. Savor delicious American or Southwestern cuisine in our 15th Street Cafe, open for breakfast, lunch and dinner, and then retire to our popular 15th Street Lounge. Book your stay at our Austin, Texas hotel and experience true Texas hospitality. ... more   less 

Additional Information about DoubleTree Suites by Hilton - Austin

Address: 303 W 15th St, Austin, TX 78701-1622
Region: United States > Texas > Austin
Price Range: $268 - $625 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree Suites by Hilton - Austin 3.5*
Number of rooms: 188
Reservation Options:
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Also Known As:
Doubletree Suites By Hilton - Austin Hotel Austin
Doubletree Hotel Austin
Doubletree Austin
Hotel Style:
#15 Romantic Hotel in Austin
#18 Business Hotel in Austin
#21 Family Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree Suites by Hilton - Austin staff and other travellers.
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Questions? Get answers from DoubleTree Suites by Hilton - Austin staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have a family get the suites with a living space between bedrooms.”
 of 5 bubbles lisaannettes, 28 Mar 2017 | Read review
“Higher floor”
 of 5 bubbles j0j0j0j0j0j0j0j0j0, 18 Feb 2017 | Read review
“Even numbered rooms face the incredible view of the Texas Capitol building. Great food in the restaurant”
 of 5 bubbles 727cjn, 15 Feb 2017 | Read review
“Request Downtown/Capitol View”
  • Comfy Furniture and large HDTV
  • Nice Living Room/Dining Room
  • Dining/Mini-Kitchen
  • Full Moon from Terrace
  • Terrace View of Capitol at Night!
  • Fabulous Bed & Pillows
  • Terrace View at Night!
  • Terrace View!
 of 5 bubbles williamscott1129, 12 Feb 2017 | Read review
“Higher floors for less road noise”
 of 5 bubbles 159camilley, 14 Nov 2016 | Read review
5 of 5