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DoubleTree by Hilton Hotel Austin - University Area

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Traveller (71)
Room & Suite (96)
Pool & Beach (28)
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Overview
  • Excellent36%
  • Very good31%
  • Average18%
  • Poor10%
  • Terrible5%
Travellers talk about
“double tree”(52 reviews)
“warm cookies”(18 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Hotel Austin - University Area
Special Offer: Double Points, Every Stay
Hotel deals
Offers from DoubleTree by Hilton Hotel Austin - University Area
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Apr. 29Apr. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,043)
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1,027 results
Traveller rating
349
325
193
104
56
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LanguageEnglish
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349
325
193
104
56
Show reviews that mention
All reviewsdouble treefrank erwin centerwarm cookiesnice hotelclose to downtownroad noisewithin walking distanceconvenient locationwould stay here againeasy accessbeds were comfortableutdennysproximityconvenienceuber
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1 - 5 of 1,027 reviews
Reviewed 3 days ago

I brought my mother for an overnight Dr. visit. On arrival I was greeted very warmly, the staff were amazing and friendly. This was our first trip together after a long illness and she is in a wheelchair so it was stressful. The staff and...More

Review collected in partnership with DoubleTree by Hilton
Thank ahow1963
Hotel's Favourite
Reviewed 10 February 2018 via mobile

This hotel is an older hotel with nicely renovated modern rooms. The room is very spacey. Everything worked well. The front desk staff was very friendly. Only two minor issues are: The lobby is outdated from 20 years ago. There is no “grand” entrance just...More

Thank BellaDonnainDallas
Response from Courtney G, General Manager at DoubleTree by Hilton Hotel Austin - University AreaResponded 12 February 2018

Greetings!!! We truly appreciate your feedback and the 5 star review! Our team takes pride in our hotel and location and ensures we exceed our guest expectations. Coming in 2018... Brand NEW lobby. We look forward to your return and again we sincerely appreciate your...More

Reviewed 1 week ago

The team at the DoubleTree Austin - University Area was great. From our team's arrival to our departure, we were treated like VIP team members. From the front desk team to catering to housekeeping to the special events coordinator and staff, we were greeted with...More

Review collected in partnership with DoubleTree by Hilton
Thank perfectedplans
Response from Courtney G, General Manager at DoubleTree by Hilton Hotel Austin - University AreaResponded 1 week ago

Greetings!!! We truly appreciate your feedback and the 5 star review! Our team takes pride in our hotel and location and ensures we exceed our guest expectations. We look forward to your return and again we sincerely appreciate your feedback. Thank you for staying with...More

Reviewed 1 week ago

Pros: 1. Room was clean and comfortable 2. Staff was courteous and friendly 3. Location is nice. Cons: 1. Food quality of room service was very poor and overpriced. (I had the sliders and chicken quesadillas for dinner. Both I would very much NOT recommend...More

Review collected in partnership with DoubleTree by Hilton
Thank micah218
Response from Courtney G, General Manager at DoubleTree by Hilton Hotel Austin - University AreaResponded 1 week ago

Greetings Don B Thank you for your honest feedback! We are pleased to hear that you enjoyed your recent stay with us. We do apologize regarding the issues with the quality of your items ordered from room service. Thank you for being this to my...More

Reviewed 1 week ago

Easy access for events at university or downtown, prices often lower than that across I35 and just as close to all things. Hotel works for family of business trips and to experience all Austin has to offerMore

Review collected in partnership with DoubleTree by Hilton
Thank Molly C
Response from Courtney G, General Manager at DoubleTree by Hilton Hotel Austin - University AreaResponded 1 week ago

Greetings!!! We truly appreciate your feedback and the 5 star review! Our team takes pride in our hotel and location and ensures we exceed our guest expectations. We look forward to your return and again we sincerely appreciate your feedback. Thank you for staying with...More

View more reviews
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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$167 - US$335 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$167 - US$335 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (71)
Room & Suite (96)
Pool & Beach (28)
Dining (14)
Amenities (13)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
littleglobetrotter88
19 October 2017|
AnswerShow all 3 answers
Response from aimeer209 | Reviewed this property |
Call the Hilton 800 # They can help you
0
Votes
AmiLTR
9 September 2017|
AnswerShow all 3 answers
Response from Jenny L | Property representative |
We partner with a shuttle service, Black Tie Transportation 512-587-3196. Ask for Daniel Robles.
0
Votes
SuperSheri
16 August 2017|
AnswerShow all 7 answers
Response from Letty1968 | Reviewed this property |
Walking is not recommended; traffic on I-35 in Austin is ectremely congested at almost all hours of the day and evening so walking could be dangerous. There is fee for parking unfortunately but you will have in and out... More
1
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Room Tips
"Select a room away from the interstate 35 to avoid some noise."
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"lower numbers seem further away from I-35"
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"Rooms on the east are quieter as they face a cemetery. Rooms on the west face I35!"
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"try to get a better price than me. nice hotel though"
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