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    Extended Stay America - Austin - Metro

    6300 US Hwy 290 East, Austin, TX 78723
    +1 877-432-9997
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    2017-12-31 2018-01-01
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    US$90
    US$90
    US$90
    Traveller (7)
    Room & Suite (10)
    Dining (1)
    Overview
    • Excellent24%
    • Very good10%
    • Average20%
    • Poor6%
    • Terrible40%
    17 Jul 2017
    “Your Hotel is SLIPPING”
    25 Jun 2017
    “Needs some love put into this place”
    Free Wifi
    Free Parking
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Austin - Metro
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    Rooms
    Dec 31Jan 1
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (29)
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    1 - 5 of 29 reviews

    Property's Favourite Review
    Reviewed 4 days ago

    I always love to stay in extended stay, very comfortable, cheap and friendly staff. It is also very accessible. I will definitely come back here given a chance. Thank you soooooooooooooooooooooooooo much to everyone! kudos!More

    Review collected in partnership with this hotel
    Thank yar_LaExploradora
    Response from 00esa, Manager at Extended Stay America - Austin - MetroResponded 3 days ago

    Thank you for staying with us again at Extended Stay America. We are happy knowing our comfortable accommodations and hospitality always meet your expectations for an outstanding experience! We look forward to your next visit with us and thanks for your continued loyalty to our...More

    Reviewed 4 days ago

    Nice hotel for the price. Convenient to interstates. It was not the ideal location for us, but a room was available when we needed it, and the price was right. Our room was clean and modern, and the hotel staff was friendly and helpful.More

    Review collected in partnership with this hotel
    Thank shaneden4
    Response from 00esa, Manager at Extended Stay America - Austin - MetroResponded 4 days ago

    Thank you for being our guest at Extended Stay America. We are happy to know your stay with us was enjoyable and that you were impressed with our courteous associates. It was a pleasure having you here, and we look forward to hosting you again...More

    Reviewed 24 July 2017

    Room wasn't ready, AC didn't work properly, and pool was filthy. None of the vending machines worked. They were hesitate to give me more than the 2 towels I already had in my room even though there were 3 of us staying in the room.More

    Review collected in partnership with Extended Stay
    Thank K6935HOmichaelk
    Response from 00esa, General Manager at Extended Stay America - Austin - MetroResponded 25 July 2017

    Please accept our sincerest apologies for not living up to your expectations. This is not the type of review we are accustomed to receiving, and it is very disappointing to read. Your concerns have been shared with the appropriate teams in an effort to improve...More

    Reviewed 17 July 2017

    See my earlier comments. Your penny-pinching is showing. 1) Non-existent breakfast 2) Broken elevator 3) Worse WiFi 4) Worse television selection 5) Broken furniture 5) Insufficient cooking utensils 6) Your survey is irritating - had to repeat my previously given commentsMore

    Review collected in partnership with Extended Stay
    Thank lindanD9987IP
    Response from 00esa, General Manager at Extended Stay America - Austin - MetroResponded 19 July 2017

    Thank you for your stay at our hotel. We appreciate you taking the time to post your review, as we truly value our guest's comments and opinions. We are so sorry to read you had several issues during your stay, and we are working to...More

    Reviewed 11 July 2017

    Was very unsatisfied with the cleanliness and rhe staffs willingness to make things right. Never apologized only made excuses. O felt like I was a burden when expressing my concerns to the manager he only tried to justify every thingMore

    Review collected in partnership with Extended Stay
    Thank MiMi A
    Response from 00esa, General Manager at Extended Stay America - Austin - MetroResponded 12 July 2017

    Mimi, I apologize for the disappointing stay you had with us. On behalf of our entire team, we would like to offer our sincere apologies for not living up to your expectations or ours. We can assure you that what you experienced is not acceptable...More

    About
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Dry Cleaning
    • Business Centre with Internet Access
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$76 - US$104 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 84
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Priceline, Extended Stay, Hotels.com, Booking.com, Travelocity, Orbitz, TripOnline SA, getaroom.com, Hotwire and Cancelon so you can book your Extended Stay America - Austin - Metro reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Austin
    • Also Known As
    • Extended Stay Deluxe Austin-Metro Hotel Austin ,
    • Extended Stay Austin ,
    • Austin Extended Stay
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    Traveller (7)
    Room & Suite (10)
    Dining (1)
    Pool & Beach (1)
    Hotel & Grounds (12)
    Bathroom (1)
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    Questions & Answers
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    Room Tips
    "dont stay here"
    Read review
    "3rd floor was very quiet."
    Read review
    "Ask at time of check in about room cleaning, was told they clean once a week!"
    Read review
    "Don't stay here."
    Read review
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