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Country Inn & Suites By Carlson, Austin North (Pflugerville)

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Country Inn & Suites By Carlson, Austin North (Pflugerville)
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137 Reviews from our TripAdvisor Community

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Showing 135: English reviews
Harlingen, United States
1 review
Reviewed 1 week ago

Every staff member was very friendly and courteous. The rooms were very comfortable. The beds were comfortable and the room temperature was perfect.The breakfast was very good, with good variety. There was some street noise but not too bad.

Review collected in partnership with Country Inns & Suites By Carlson

Thank 836deloress
2 reviews
Reviewed 2 weeks ago via mobile

The hotel is clean and staffs are friendly and courteous. Rooms are great. Good for business stay except for some issues as I got room close to express way. Would stay again. Breakfast was disappointing could have been better.

Thank SivaCN
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 weeks ago

Room looked okay and was clean, however, I couldn't get the TVs to work (neither one of them). The girl at the front desk did come up to the room and reconnect it, but first I was told that no maintenance person was on duty and that I could watch TV in the lobby. Laying in bed and hear a... More 

Thank The-Italian-Girl
Austin, United States
1 review
Reviewed 3 weeks ago

The hotel was clean, the staff was courteous, and the food was good. The pool is always open. The meeting rooms are perfect for small groups. The lobby is refreshing. The loaner books were for all types and age groups. The big trash can outside encouraged the patrons to keep the outside neat. The landscaping was also very impressive.

Review collected in partnership with Country Inns & Suites By Carlson

Thank Alissa R
Apple Valley, Minnesota
Level Contributor
60 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 weeks ago

Was very disappointed in the laissez-faire attitude of the desk clerk when I reported that here was no hot water in our room. She said she would have someone look at it but after an hour no one showed up. I had to go all the way downstairs to the lobby to address the situation face-to-face. An hour after that... More 

Thank Joe P
HotelTeam14620, General Manager at Country Inn & Suites By Carlson, Austin North (Pflugerville), responded to this review

On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed the water issue with our maintenance team, the breakfast with the the F&B team and the customer service with the Front Office team and I assure you we are working diligently to ensure... More 

Austin, United States
1 review
Reviewed 28 October 2016

Carpet stinks. Hotel is not hygenic for kids . Hose keeping is terrible .. they clean bathroom with same hands they make the bed, without een cleaning the hands. breakfast and staff service is good. Internet is ok location is fine. center to all activities

Review collected in partnership with Country Inns & Suites By Carlson

Thank Venkata N Ramku... G
CarlsonRezidor, Contact Center Specialist at Country Inn & Suites By Carlson, Austin North (Pflugerville), responded to this review

Dear Venkata, Thank you for taking the time to provide feedback regarding your recent stay. We are please to hear that you enjoyed the breakfast and that work well for you. We apologize for the overall cleanliness of your room, as we can certainly understand how this can affect the comfort of any stay. We will address your comments with... More 

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Management photos: Courtesy of the property manager

All Management Photos (36)
Room/Suite (17)
Business Centre/Function Rooms (4)
Pool/Beach Area (2)
Dining (3)
Hotel & Grounds (8)
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Near Country Inn & Suites By Carlson, Austin North (Pflugerville)


  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Country Inn & Suites By Carlson, Austin North (Pflugerville),is located on I-35 North at exit 247.The hotel is just 15 minutes from Downtown Austin Home of the University of Texas Longhorns, State Capitol and the infamous 6th street. In addition, the hotel is surrounded by major corporations like Dell, Pearson, Hewlett Packard, General Motors, Texas Commission on Environmental Quality, Samsung, Sears, and Hart Hankes, just to name a few. With Austin Bergstrom International Airport located only 25 minutes away, this hotel is a perfect fit for both corporate and leisure travelers. Our hotel offers over-sized suites with a separate bedroom and living area in each guest room, with a flat screen TV in each area. We provide all the standard amenities PLUS complimentary High speed internet, a work desk area, and microwave and mini-refrigerators. For those who are always on the go we offer a fitness center and a refreshing outdoor pool. We invite you to join us in our beautifully decorated lobby area each morning to enjoy our complimentary Be Our Guest breakfast or to sample our fresh baked cookies every afternoon. Be sure to be here mid-week each week too, for our complimentary Be Our Guest Manager's reception. If you are in need of meeting space, you'll find ours is designed to cater to both social and corporate meetings. Visit Austin, TX and Be Our Guest at Country Inn & Suites By Carlson, Austin North (Pflugerville). ... more   less 

Additional Information about Country Inn & Suites By Carlson, Austin North (Pflugerville)

Address: 14620 North IH-35, Austin, TX 78728 (Formerly Holiday Inn Express Hotel & Suites Austin North (Pflugerville))
Region: United States > Texas > Austin
Price Range: $129 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Austin North (Pflugerville) 3*
Number of rooms: 84
Reservation Options:
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Also Known As:
Holiday Inn Austin
Austin Holiday Inn
Hotel Style:
#65 Business Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Austin North (Pflugerville) staff and other travellers.
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Questions? Get answers from Country Inn & Suites By Carlson, Austin North (Pflugerville) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If it's been raining, do not get a room on the third floor!!”
 of 5 bubbles The-Italian-Girl, 12 Nov 2016 | Read review
“Ask if the hot water works before you check in.”
 of 5 bubbles 779JoeP, 31 Oct 2016 | Read review
“A few rooms on the first floor, but all others on the third floor. So, good luck.”
 of 5 bubbles Propellerhead76, 27 Mar 2016 | Read review
“They have Happy Hour on Wednesday's!!!!”
 of 5 bubbles Skyedancer4u, 25 Jul 2015 | Read review
“Top floor or listen to the elephants upstairs!”
 of 5 bubbles CVCVws, 16 May 2015 | Read review
5 of 5
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