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    Extended Stay America - Austin - Arboretum - Capital of Texas Hwy.

    10100 N. Capital of Texas Hwy, Austin, TX 78759
    +1 877-432-9997
    Hotel website
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    Oct 29 Oct 30
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    US$85
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    Traveller (17)
    Room & Suite (13)
    Dining (2)
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    Overview
    • Excellent28%
    • Very good17%
    • Average13%
    • Poor20%
    • Terrible22%
    Travellers talk about
    Free Wifi
    Free Parking
    Non-Smoking Rooms
    Suites
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Self-Serve Laundry
    Breakfast included
    2.5 Star Hotel
    All hotel details
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    HYATT house Austin / Arboretum
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    Rooms
    Oct 29Oct 30
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (95)
    There are newer reviews for Extended Stay America - Austin - Arboretum - Capital of Texas Hwy.
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    11 - 15 of 94 reviews

    Reviewed 13 April 2017

    The place smelled of cigarette smoke - everywhere. The room we had was very spacious, but kitchenette had zero amenities (a dishwasher and microwave, but no pots, pans, plates or tableware). The walls, doors and windows were thin, so it was very noisy and the...More

    Thank Rachael V
    Response from Manager_11525, Manager at Extended Stay America - Austin - Arboretum - Capital of Texas Hwy.Responded 16 May 2017

    Rachael, Thank you so much for taking time to provide feedback about your recent stay with us. I am sorry to hear that it was not what it should have been. The smoking odor is absolutely something I will be addressing, as well as the...More

    Reviewed 25 October 2016

    I was there for business trip for two nights, the room never got cleaned during my stay and I found out a lot of small roaches and bugs in the bathroom, I have reported that in the following day but no action has been taken....More

    2  Thank Sally I
    Reviewed 23 August 2016

    When we arrived we were shown to our room along with another guest who was staying on the same floor, There was a half eaten cooked chicken sitting on the floor outside our room. When we went into the room it hadn't been made up...More

    1  Thank Simon M
    Response from Manager_11525, Manager at Extended Stay America - Austin - Arboretum - Capital of Texas Hwy.Responded 30 August 2016

    I received a copy of your review, and wanted to take a moment to personally respond. I was disheartened to read your stay was not great and disappointing. Our staff will be informed to double check the rooms before guests arrive. Thank you for bringing...More

    Reviewed 8 August 2016

    My boyfriend and I stayed here for quite a few nights in between work schedules. The staff was extrememly friendly, the rooms were clean, comfortable and quiet. It was a very enjoyable experience. It is in the perfect location. We had easy access to north...More

    2  Thank jennib218
    Response from Manager_11525, Manager at Extended Stay America - Austin - Arboretum - Capital of Texas Hwy.Responded 15 August 2016

    Your experience is very important to us. It is great to see our staff provide excellent customer service to you and your boyfriend. I'm also glad you found your accommodations to your liking as well as our convenient location. The staff and I would like...More

    Reviewed 1 August 2016

    I had a great experience at the Extended Stay. After a board meeting in March, I returned to Austin for a 4-day conference. With the exception of my flight arriving late, EVERYTHING was great. The check-in process went well. The lady at the counter was...More

    Thank T M
    Response from Manager_11525, Manager at Extended Stay America - Austin - Arboretum - Capital of Texas Hwy.Responded 10 August 2016

    Thank you for taking the time to share your comments with us. I am pleased that you found everything suitable and to your liking, from the check in process to the excellent customer service. Thank you again for your review. It would be our pleasure...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    Details
    • Price range
    • US$85 - US$183 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 102
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Priceline, Expedia, Extended Stay, Travelocity, Orbitz, TripOnline SA, Cancelon, Hotwire, Cheap Tickets and getaroom.com so you can book your Extended Stay America - Austin - Arboretum - Capital of Texas Hwy. reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Austin >
    • Northwest Austin
    • Also Known As
    • Extended Stayamerica Austin/Arboretum Hotel Austin ,
    • Extended Stay America Austin ,
    • Austin Extended Stay ,
    • Extended Stay Austin
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    Traveller (17)
    Room & Suite (13)
    Dining (2)
    Hotel & Grounds (13)
    Bathroom (1)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    Questions & Answers
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    Room Tips
    "Do not stay here!!!"
    Read review
    "rooms facing away from the road have got to be better."
    Read review
    "opt for non smoking if available"
    Read review
    "Always request a room away from the elevator."
    Read review
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