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Comfort Suites NW Lakeline

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#78 of 197 Hotels in Austin
Certificate of Excellence
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Comfort Suites NW Lakeline
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124 Reviews from our TripAdvisor Community

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Showing 122: English reviews
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East Moline, Illinois
Reviewed 4 weeks ago

This was an excellent stay for us. Very clean, modern facility and convenient to north Austin area. Beds good, everything clean. Staff friendly. There is a large car wash right by it that we used as we'd been travelling and the car was pretty dirty! Outdoor pool looked clean and inviting, but we didn't have time to use.

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Helpful?
Thank LBWoody
Svetlana D, General Manager at Comfort Suites NW Lakeline, responded to this review

Dear LBWoody, Thank you very much for taking the time to provide positive feedback about your recent stay at the Comfort Suites NW Lakeline. We appreciate your kind comments about the cleanliness and our staff service as well as our inviting pool. Thank you again for your business.We look forward to welcoming you back on your next visit to Austin!...

Reviewed 14 January 2017 via mobile

Great room. Great price. Seth was the night clerk. Very nice and personable. Clean, comfy. Right near where we had to be. Nice set up for breakfast. Had some tea from the breakfast area before getting some rest. Would highly recommend this place to others traveling on the Austin/Leander/Cedar Park area

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Helpful?
Thank Susan N
Svetlana D, General Manager at Comfort Suites NW Lakeline, responded to this review

Dear Guest, Thank you very much for the 5 star rating you gave us.Your nice comments about the cleanliness of your room and breakfast as well as our front desk clerk Seth are very much appreciated and we hope that were able to show you true hospitality. Thank you for choosing Comfort Suites NW Lakeline. We hope to see you...

Fouke, Arkansas
Reviewed 14 January 2017

We were in town to tour the university and stayed here one night. This hotel was amazing. The front desk agent, Kari, was super sweet and helpful upon check-in and check-out. She answered any questions we had. The room was clean, beds were comfortable, and the breakfast was great. We woke up to a nice surprise in the morning with...

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Helpful?
Thank Sherilovestotravel
Svetlana D, General Manager at Comfort Suites NW Lakeline, responded to this review

Dear Sherilovestotravel, Thank you very much for taking the time to tell us about your recent stay at the Comfort Suites NW Lakeline. It's great that we exceeded your expectations and hopefully made your stay memorable.Kari is a great asset to our front desk team and we are very happy to hear that she provided you with a great customer...

Reviewed 29 December 2016 via mobile

From the start, the entire hotel was beautiful and clean. We had a room with two queen beds and a pull out sofa. The pull out sofa was not all that great, but since only one of our teenagers slept in it, it was fine. We loved the beds and slept great. The room decor was modern but warm and...

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Helpful?
Thank Michele C
Svetlana D, General Manager at Comfort Suites NW Lakeline, responded to this review

Dear Guest, Thank you very much for your wonderful review of our hotel.It is great to know that enjoyed the comfort of your room and our breakfast bar during your stay. Hopefully we are able to provide you with a memorable experience and you will give us another opportunity to serve you in the near future. Always at your service,...

Austin
Reviewed 24 November 2016 via mobile

I have stayed here a many times ever since they opened. Their courtesy and cleanliness has always made me feel at home which what I look for in a hotel. I typically stay in Hilton and Marriott properties and have to admit, I enjoy staying at Theis particular Comfort Suites. When I come to Austin, I want a quiet and...

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Helpful?
Thank OCDTraveller7
Svetlana D, General Manager at Comfort Suites NW Lakeline, responded to this review

Dear OCD Traveller7, Thank you very much for the 5 star review of our hotel.You made our day!!! We always aim to leave our guests with a memorable experience and we are pleased to know that we have accomplished that with you. Thank you again for your loyalty and recognition.We hope to see you again soon! Sincerely, Svetlana Dimitrova General...

Delaware, Ohio
Reviewed 3 October 2016

Traveled to Austin to see my son recently. We had booked this hotel as a deal and so glad we did! We got into Austin pretty early and thought we might see if we could check early. Luckily they had one room clean and David was more than willing to accommodate us. From the moment of contact until we left...

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Helpful?
Thank AngieG507
Svetlana D, General Manager at Comfort Suites NW Lakeline, responded to this review

Dear AngieG507, Thank you very much for taking the time to write a review of our hotel on Tripadvisor. We are delighted to hear that your stay was great thanks to David who provided you with excellent service.Thank you very much for the comments about newly remodeled rooms and cleanliness.We very much appreciate your business and look forward to welcoming...

New Delhi, India
Reviewed 28 September 2016

I have stayed with them 2 times, the first time lights were dysfunctional and the TV didnt work, then they moved me around. I just visited them again after a long gap - I wonder why? the shower didnt work, teh almirah was broken and teh Phones from one room to another didnt work. I wonder why i didnt learn...

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Helpful?
Thank msethi_72
Svetlana D, General Manager at Comfort Suites NW Lakeline, responded to this review

Dear msethi72, Thank you for taking the time to leave us a review on Tripadvisor. Please accept our sincere apology about the inconvenience you have experienced during your stay.We want you to know that our guest's comments are taken seriously,because only through your eyes as a guest we can see what we are doing right and what we can improve.As...

Wichita Falls, Texas
Reviewed 15 September 2016 via mobile

Great staff, great hotel, great location and great price ! I can't say one bad thing about our stay there. Breakfast was hot and delicious. Will by our go to place from now on ! Recently updated with clean rooms and decent wi fi. Location close to most all of northwest Austin.

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Helpful?
Thank mkpingree
Euless, Texas
Reviewed 8 August 2016

Same as always people....A GREAT HOTEL! Everything about this place is great! The pool is outside but this is Texas so that's cool. The staff is always very professional when you first walk in making your check in fast, easy and pleasurable. When you get to your room, you enter with a non stop noticing of amenities. Great beds, Fridge,...

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Helpful?
Thank cliffsiler
Svetlana D, General Manager at Comfort Suites NW Lakeline, responded to this review

Dear Guest, Thank you very much for choosing to stay at our hotel.We greatly appreciate feedback from our guests and constantly strive to achieve the highest quality standards. We all look forward to welcoming you back to the Comfort Suites NW Lakeline. Kind Regards, Svetlana Dimitrova General Manager Comfort Suites NW Lakeline

Vicenza, Italy
Reviewed 6 August 2016 via mobile

My 7 year old son and I were visiting friends in Austin for 2 nights and stayed at this hotel because it was close to their house. For the price, we were blown away with the service and amneties. Upon arrival, we were offered fresh cookies, free popcorn at 5pm and there was fresh lemon water and juice laid out....

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Helpful?
Thank Lori_LouE
Svetlana D, General Manager at Comfort Suites NW Lakeline, responded to this review

Dear Guest, Many thanks for taking the time to send us your feedback on TripAdvisor and for your kind comments.I am delighted to read that we were able to show you true hospitality.I have passed on your praise to our team members and we all look forward to your return on your next family trip to Austin. Always at your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
Official Description (provided by the hotel)
When it comes to hotel accommodations in the Northwest Austin area, your Choice is clear. The recently renovated Comfort Suites NW Lakeline has everything you need, and nothing you don't. No matter what is bringing you to the Austin area, the location of our property will put you within a 15 mile radius of some of Central Texas's favorite attractions; just a few would include the Cedar Park Center, the state Capitol, Lake Travis, the Domain, Zilker Park, Austin Convention Center, Circuit of Americas track, and Dell Diamond. At this property, we offer all Suite accommodations with King or Two Queen beds. All of our rooms are equipped with a mini fridge and microwave. A wide range of other amenities are offered on site like, free hot Breakfast every morning, complimentary Wi-Fi, Business Center, Fitness Center, Guest Laundry, and an outdoor Pool and Spa. Come treat yourself to the Comfort Suites NW Lakeline, and experience the service and comfort you want, at a price you can afford. ... more   less 

Additional Information about Comfort Suites NW Lakeline

Address: 13681 N. US Hwy 183, Austin, TX 78750-2209
Region: United States > Texas > Austin > Northwest Austin
Price Range: $119 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites NW Lakeline 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Comfort Suites Nw Lakeline Hotel Austin
Comfort Suites Austin
Austin Comfort Suites
Hotel Style:
#18 Best Value Hotel in Austin
#22 Family Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites NW Lakeline staff and other travellers.
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over a year ago

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Questions? Get answers from Comfort Suites NW Lakeline staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the third floor and seemed a good spot to avoid highway/road noise”
 of 5 bubbles AngieG507, 3 Oct 2016 | Read review
“Call Ahead ALWAYS or go online!”
 of 5 bubbles cliffsiler, 8 Aug 2016 | Read review
“Always Call Ahead”
 of 5 bubbles cliffsiler, 15 Feb 2016 | Read review
“some noise from feet above, may want to request 3rd floor.”
 of 5 bubbles 615krish, 2 Dec 2015 | Read review
“Take a room above the first floor”
 of 5 bubbles M4168WPkevinh, 14 Oct 2015 | Read review
5 of 5