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    Best Western Plus Austin City Hotel

    2200 South I-35, Austin, TX 78704-4436
    +1 877-959-5611
    Hotel website
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    2017-12-03 2017-12-04
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     3 people are viewing this hotel
    US$115
    US$105
    SAVE US$10
    US$115
    US$105
    Traveller (103)
    Room & Suite (78)
    Pool & Beach (34)
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    Overview
    • Excellent55%
    • Very good32%
    • Average9%
    • Poor2%
    • Terrible2%
    Travellers talk about
    “blue moon” (31 reviews)
    “best westerns” (18 reviews)
    “western hotels” (11 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
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    Rooms
    Dec 3Dec 4
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,126)
    There are newer reviews for Best Western Plus Austin City Hotel
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    51 - 55 of 1,081 reviews

    Reviewed 29 September 2017

    Very good facility. Excellent service and staff. Will recommend to friends. Breakfast was great. Clean facility, and good location. All amenities were well appointed. Seems management takes good care of the facility. The lobby is small, but this is a renovation. Overall excellent experience. Will...More

    Review collected in partnership with Best Western
    Thank Raji C
    Response from Debbie S, General Manager at Best Western Plus Austin City HotelResponded 9 October 2017

    Thank you so much staying and sharing your review. Everyone works hard to give you the stay and quality you deserve, we are all here for you. That you will recommend us to friends says it all. We do hope you are back soon.

    Reviewed 28 September 2017

    The property is clean, updated and has exceptionally friendly staff & Management. Loved the breakfast and the bar & grill are a great amenity for guests. Rooms are comfortable and tastefully updated with all the extras you could want. An overall perfect place to stay!More

    Review collected in partnership with Best Western
    Thank TXcwby76
    Response from Debbie S, General Manager at Best Western Plus Austin City HotelResponded 9 October 2017

    Thank you so much for your enthusiastic review; we so appreciate that! We are dedicated to providing a memorable stay and I am so happy you found it that way. We welcome all feedback and suggestions and thank you for taking the time. Hope we...More

    Reviewed 28 September 2017

    This hotel is so convenient to downtown Austin while being reasonably priced. It has gone above and beyond to make customers feel safe and comfortable. I had a pool view room which was quiet even though it's located right off the interstate. Plenty of FREE...More

    Review collected in partnership with Best Western
    Thank brandyem2017
    Response from Debbie S, General Manager at Best Western Plus Austin City HotelResponded 8 October 2017

    Thank you so much for staying and for sharing your experience. Sounds like we were convenient to your Austin activities, our location is so perfect and complimentary parking is rare for Austin hotels. Please consider us your Austin home away from home. Do stay again...More

    Reviewed 27 September 2017

    Staff was very helpful! Place is super clean! Had to ship equipment to the hotel & Debbie & the front desk staff were very helpful with all the details. Constantly saw staff cleaning the whole time, even mopping the outdoor breezeway. Would definitely stay here...More

    Review collected in partnership with Best Western
    Thank sherylrphoto
    Response from Debbie S, General Manager at Best Western Plus Austin City HotelResponded 1 October 2017

    Thank you so much for staying and for sharing your experience. Glad we were able to assist and that the event was such a success. We are here to make you comfortable and happy. Hope you are able to stay again!

    Reviewed 27 September 2017

    Great quality for your money! Recently lost their manager and it shows with their staff. Staff is not as customer friendly or customer oriented! However, the property is clean if you can look past some of the rudeness!

    Review collected in partnership with Best Western
    Thank Terri D
    Response from Debbie S, General Manager at Best Western Plus Austin City HotelResponded 1 October 2017

    Thank you so much for staying and for sharing your concerns. Customer feedback is vital to our hotel, and we are working diligently to correct the issues we discussed. Do hope you will stay again, you are family!

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    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Bar/Lounge
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Dry Cleaning
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$117 - US$163 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Green Hotel in Austin
    • #9 Best Value Hotel in Austin
    • #19 Romantic Hotel in Austin
    • #23 Family Hotel in Austin
    • #52 Business Hotel in Austin
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Suites ,
    • Accessible rooms
    • Number of rooms
    • 158
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, Best Western, Hotels.com, Expedia, Travelocity, Hotwire, Cancelon, Orbitz, getaroom.com and TripOnline SA so you can book your Best Western Plus Austin City Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Austin
    • Also Known As
    • Clarion Inn And Hotel Austin ,
    • Clarion Hotel Austin ,
    • Clarion Austin ,
    • Austin Clarion
    Add Photo Photos
    Traveller (103)
    Room & Suite (78)
    Pool & Beach (34)
    Dining (21)
    Hotel & Grounds (130)
    Business Centre & Event Rooms (25)
    Bathroom (9)
    Nearby
    Sponsored by:
    Wyndham Garden Austin
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    .31 km away
     
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    Ask a question
    Questions & Answers
    21 November 2017|
    AnswerShow all 3 answers
    Response from Debbie S | Property representative |
    You may send a package to your parents. Make sure their name appears in the address, eg "My parents" c/o Best Western Plus Austin City Hotel. 2200 S I-35, Austin, TX 78704. Do not send it before a reservation is made as we... More
    0
    Votes
    neillewis29
    29 August 2017|
    AnswerShow all 6 answers
    Response from tennisbob | Reviewed this property |
    I don't know if there is a bus to take to the city since I had a rental car. Uber would probably be the best option.
    1
    Vote
    kscott108
    4 May 2017|
    AnswerShow all 7 answers
    Response from Elizabeth Z | Reviewed this property |
    It takes about 45 minutes to walk to the heart of town from the Best Western on Oltorf. On a bike, it would take about 20 minutes. They have a great bus system in Austin. There is also a free trolley system downtown... More
    1
    Vote
    Room Tips
    "There's a lovely pool and some rooms have balconies."
    Read review
    "Beds are TRUE full size, so be ready to be cozy!"
    Read review
    "3rd floor poolside room was great"
    Read review
    "Stay away from rooms overlooking the pool (110-119)"
    Read review
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