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Candlewood Suites - Austin South

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118 Reviews from our TripAdvisor Community

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There are newer reviews for Candlewood Suites - Austin South
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Showing 114: English reviews
Connecticut
Reviewed 9 November 2014

Rooms were spacious with refrigerator, microwave and kitchenette sink. Candlewood Cupboard made it easy with their honor system to attain items to eat or nosh on. Bed was comfortable and internet worked well. Entry to the hotel was interesting as it was only single wide and not double wide like in other hotels so negotiating with a large suitcase was...

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Thank C H L
Delaware, Ohio
Reviewed 13 October 2014

Overall this is a good place to stay. It has reasonable rates compared to others when I searched for a reservation. My room had a full refrigerator, stove top, dishwasher, two place settings, pots and pans, and microwave; go buy groceries and eat economically. The bed was comfy. The heating/cooling temperature was spot-on. (I took a portable thermometer.) The room...

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1Thank Thom P
IHGCare, Guest Relations Manager at Candlewood Suites - Austin South, responded to this review

Dear Thom P, Thank you for writing a review about your recent stay with us. It is our pleasure to hear that you liked the room amenities, cleanliness and comfortable beds. It is regrettable to hear that we fell short of your expectation with regard to the housekeeping services and some areas in your room not vacuumed. Also, I am...

Reviewed 30 September 2014 via mobile

Situated off IH 35 and 71, this is a good value and close to the heart of Austin. A basic room with comfortable amenities for one night or a weeks stay, this place is popular with guest. Some of Austin's favorite restaurants and icons are minutes away.

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Thank Majordad82
CandlewoodMGR, Guest Relations Manager at Candlewood Suites - Austin South, responded to this review

Majordad82, Thank you so much for taking time out of your day to give us such a great review. It truly means the world to us! We hope to see you again soon! Safe Travels!

Wheaton, Illinois
Reviewed 22 September 2014

Chose this hotel because it was near our daughters apartment and was reasonably priced. Had great experience. Customer service was excellent! Front desk employees, especially David, were very friendly and helpful. They made you feel very welcome. Room was very clean and very quiet. Close to SoCo area and downtown. Will definitely stay here again when visiting our daughter.

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Helpful?
Thank Love2travelUS16
CandlewoodMGR, Guest Relations Manager at Candlewood Suites - Austin South, responded to this review

Love2travelUS16, Thank you so much for the kind words about our hotel and David! We will definitely pass your gratitude along to him. It truly means the world to us when someone will take time out of their day to review our hotel, so again. Thank You! We hope to see y'all soon. Safe Travels!

Minneapolis, Minnesota, United States
Reviewed 22 August 2014

Stayed here for 5 days and was very happy! The kitchen equipment provided allowed us to make some meals and the customer service was excellent. Also, really great DVD selection for free at the desk. The workout room and free laundry also super convenient! I would highly recommend this hotel

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Thank Tess G
CandlewoodMGR, Guest Relations Manager at Candlewood Suites - Austin South, responded to this review

Tess G, Thank you so much for the kind words and taking time out of your day to review our hotel. We are so happy you enjoyed your stay and we definitely look forward to seeing you again! Safe Travels!

Charlotte, North Carolina
Reviewed 19 July 2014

The hotel itself was a little rundown: hallways smelled strongly of cigarettes, carpets were stained, room wasn't as clean as it could be. That being said, we were extremely satisfied given the price we paid and the fact that it was pet friendly.

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1Thank TheC716
CandlewoodMGR, Guest Relations Manager at Candlewood Suites - Austin South, responded to this review

TheC716, We are so glad we were able to accommodate you and your furry little family member! Would like you to know that we thankfully will be receiving new carpet throughout the hotel soon. Thank you again for the positive review and we hope to see you again! Safe Travels!

Fort Worth, Texas
Reviewed 8 July 2014

Would I stay here again? Absolutely. Was it it high end luxury? No. It was a functional, comfortable place to lay our heads at night. We stayed in room 142. The room has a queen bed in a separate bedroom. The bedroom has a nice sized closet, dresser, two end tables and a vanity type area. The bed was pretty...

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3Thank mrsblp
CandlewoodMGR, Guest Relations Manager at Candlewood Suites - Austin South, responded to this review

mrsbip, Wow, what an awesome and detailed review! Thank you so much for taking time out of your day to do that, it means so much to us. We are so happy you enjoyed your time here and glad you had a memorable forth of July. We hope to see you again in the future! Safe Travels.

Houston, Texas
Reviewed 14 June 2014

We arrived at 2:00. I am a Platinum member. Let me preface that we requested early checkin 2 weeks prior to our stay. We were told to call closer to our stay...which we did. We called the night before to request and were told to call after 9 am on our arrival day...which we did. We were told that no...

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Thank IamKat5
CandlewoodMGR, Guest Relations Manager at Candlewood Suites - Austin South, responded to this review

IamKat5, Let me start by saying that we completely let you down and we truly are sorry. We hate that at the very start of your arrival to our hotel it began with a negative experience and we did not find a way to take care of it right away. We also take pride in our customer service but it...

Conroe, Texas
Reviewed 20 May 2014

We booked a stay at this hotel through a 3rd party website. When we arrived at 1:30am on a Saturday night (Sunday morning) I pulled the up the reservation info on my phone and realized that somehow we had booked the hotel on the wrong weekend!! We walked in and the hotel told us that they were booked and had...

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Thank Lisa L
CandlewoodMGR, Guest Relations Manager at Candlewood Suites - Austin South, responded to this review

Lisa L. We are so glad we were able to accommodate you! We welcome you back at any time and we truly appreciate you taking time out of your day to write a review and say such kind words. Safe Travels!

Waco, Texas
Reviewed 2 May 2014

We stayed there for a conference. When we first arrived, the first thing out of the receptionist's mouth was, "you're too early to check in"...not even a welcome first. We had to get to the conference so we left our bags with the front desk. We came in late that night checked in and were pleased with the room. No...

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2Thank edra45
IHGCare, Guest Relations Manager at Candlewood Suites - Austin South, responded to this review

Dear edra45, Thank you for writing a review about your recent stay with us. I am very pleased to note that you liked our room accommodations and the included amenities. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. It seems...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
We are an all Suite Hotel with Studio and One Bedroom Suites located just minutes from Downtown Austin and the Austin Airport. We provide complimentary high speed internet in all guest rooms and free parkingas well. We are pet friendly and have a 24 hr fitness center. ... more   less 

Additional Information about Candlewood Suites - Austin South

Address: 4320 Interstate 35 South, Austin, TX 78745
Region: United States > Texas > Austin
Price Range: $128 - $324 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites - Austin South 2.5*
Number of rooms: 122
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Also Known As:
Candlewood Suites - Austin South Hotel Austin
Candlewood Austin
Austin Candlewood Suites
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites - Austin South staff and other travellers.
2 questions
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4 months ago
Columbus, OH
11 months ago

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Questions? Get answers from Candlewood Suites - Austin South staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't use this hotel!!!”
 of 5 bubbles brewerb44, 3 Jul 2016 | Read review
“Request a room opposite the highway”
  • Stain on curtain.
 of 5 bubbles TobiasAugustus, 14 Mar 2016 | Read review
“I'd ask to be far from the elevators.”
 of 5 bubbles 494jonathans, 18 Nov 2015 | Read review
“A/c runs cold, heat is a little lacking.”
 of 5 bubbles maristam, 26 Oct 2015 | Read review
“No bad rooms at all, but smoking rooms sometimes stink up the hallway”
 of 5 bubbles futurelawyer2005, 7 Aug 2015 | Read review
5 of 5