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Traveller (195)
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What is Travellers’ Choice?
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About

#72 of 232 hotels in Austin
Location
Cleanliness
Service
Value
Travellers' Choice
See why so many travelers make Austin Southpark Hotel their hotel of choice when visiting Austin. Providing an ideal mix of value, comfort and convenience, it offers a family-friendly setting with an array of amenities designed for Texas travelers like you. For those interested in checking out popular landmarks while visiting Austin, Austin Southpark Hotel is located a short distance from Cathedral of Junk (1.3 mi) and St. Edward's University (1.3 mi). As your “home away from home,” the hotel rooms offer a flat screen TV, air conditioning, and a seating area, and getting online is easy, with wifi available. Guests have access to a 24 hour front desk, a bar while staying at Austin Southpark. In addition, the hotel offers a pool and a lounge, which will help make your Austin trip additionally gratifying. And, as an added convenience, there is free parking available to guests. Travelers looking to enjoy some crab can head to South Congress Cafe, Perla's Seafood and Oyster Bar, or Vespaio. Otherwise, you may want to check out a steakhouse such as Texas Land & Cattle Steak House or Steak House Austin LLC. There is no shortage of things to do in the area: explore popular gardens such as Zilker Metropolitan Park, Zilker Botanical Garden, and Lady Bird Johnson Wildflower Center. At Austin Southpark Hotel, your comfort and satisfaction come first, and they look forward to welcoming you to Austin.
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Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Patio
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Parking
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Snack bar
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Baggage storage
Convenience store
Gift shop
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
ATM on site
24-hour front desk
Express check-in / check-out
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Room features
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Cable / satellite TV
Flatscreen TV
Bath / shower
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Radio
Complimentary toiletries
Hair dryer
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Room types
Pool view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Family
Business
Hotel links
Special Offer:Earn 1,000 Bonus Points & 1 Bonus Elite Night Credit Each Night.
4.0
4.0 of 5 bubbles2,133 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The Austin Southpark Hotel garners mixed reviews, with guests appreciating its prime location and welcoming atmosphere yet highlighting a need for renovation. While the spacious and clean rooms are a plus, the dated decor and dinginess are drawbacks. Housekeeping receives commendation, but inconsistencies in service and professionalism, particularly at the front desk, have been flagged. Amenities like the expansive pool are popular, but concerns over maintenance and unexpected charges leave some questioning the hotel's value.
Location
Convenient
Atmosphere
Inviting
Rooms
Dated
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Satisfactory
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2,133Reviews26Q+A100Room tips
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Scott W wrote a review Mar 15
1 contribution
Heath was an incredible bartender and created such a unique experience. He and Celena were great and made the whole experience here fun and enjoyable. It was amazing to see such a positive environment at a hotel bar that is easy to enjoy and fun to be around.
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Date of stay: March 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Chris B wrote a review Mar 15
1 contribution
As a business traveler that spends 200+ nights a year in a hotel, the lobby bar tender, Heath, is the most personable and awesome worker! Great experience, attention to detail and made us feel like family. Will likely look to stay at this property just because of him.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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A lot to digest? Read a summary of these reviews, created with our new AI-powered tool.
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Ronnie W wrote a review Mar 14
Austin, Texas1 contribution
Nothing makes you feel more welcome and comfortable than an outgoing, efficient, upbeat bartender. Heath was all that. Drinks were on point, service was quick and delivered with good humor. Great experience overall from the service, the food, and the stay.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Adam White, General Manager at Austin Southpark Hotel
Responded 4 days ago
Dear R9019TNronniew, Thank you so much for choosing to stay with us and allowing us to host you. We hope to see you again soon and have passed along your praises about Heath! He is an amazing associate and even better person. We are blessed to have him on our team and him make a great impact on you as well. Safe travels and hope to see you on your next trip to Austin! Adam W
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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vkc_26 wrote a review Feb 2024
Mattapoisett, Massachusetts58 contributions60 helpful votes
This is an old hotel and should not be a Marriott property. Believe the bad reviews. Do not stay here. It is out of the way do not conveniently located to anything. The bar people mention is in the lobby and nothing special. No status as a Marriott platinum Member. No lounge, no breakfast, no one cared. Please thank me for not staying here
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Date of stay: February 2024Trip type: Travelled on business
Room Tip: Just don’t stay here
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Adam White, General Manager at Austin Southpark Hotel
Responded 2 weeks ago
Dear Valerie K, Thank you for choosing to stay with us and allowing us to host you. We sincerely apologize for not meeting your expectations on your visit and do hope you return one day to see all the amazing improvements we are making to the property prior to renovations coming. We hope you have safe travels and be well. Adam W
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Leacocks wrote a review Jan 2024
Midlands26 contributions24 helpful votes
We fortunately only had to stay one night when we arrived from London but thank goodness!!! Its the worst hotel we have stayed in for decades! Outdated and dirty! Major cobwebs in the entrance right next to festive decorations, unhelpful reception staff, dark, dingy dirty carpets, worn dangerously falling off and broken wall sockets! Dark dated bathroom which was well stocked. Soft bed where we sank into the middle, old towels, We had booked to stay again in March but luckily had reserved with cancellation so we are staying across the road at the newer Hilton Homewood Suites that I went to view on the morning we checked out Breakfast was the weirdest ever - massive place, only 3 other people there but to ask for anything was like WOW! Could not swap bacon for extra egg or avocado when you’re vegetarian- come on this is 2023 !!!
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Avoid at all costs
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Adam White, General Manager at Austin Southpark Hotel
Responded Jan 17, 2024
Dear Leacocks, Thank you for choosing to stay with us and allowing us to serve you while here. We sincerely apologize for the issues, cleanliness and condition of the hotel while you where in town. We take great pride in our service, cleanliness and ability to overcome any obstacles that comes our way to ensure you and all have a fantastic stay. We fell short of not only meeting your expectations but ours as well. We hope you do one day return and we can show you the drastic changes made and on the way to our beautiful property. Safe travels and be well. Have a great New Year. Adam W
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Max S wrote a review Jan 2024
1 contribution
Unfortunately I am allergic to dust and this has been the dustiest old ruin I have been in for a long while. Bring albuterol and bags of cough drops because your room will ruin you. The folks are friendly luckily, but you can’t vacuum a decade of dust out of a place in just a week. I would check out newer hotels
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Date of stay: January 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Adam White, General Manager at Austin Southpark Hotel
Responded Jan 12, 2024
Dear Q2895LPmaxs, Thank you for choosing to stay with us and allowing us to serve you. We deeply apologize for the issues with dust and the condition of some areas around the hotel. The staff works extremely hard to ensure and clean and welcome environment and we apologize for falling short of not only meeting your expectations but ours as well. We hope to have you back with us soon so we can first hand show you the improvements of the hotel. Safe travels and be well! Adam W
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Andy M wrote a review Dec 2023
Helensvale, Australia2 contributions
Disgusting ethics, we booked 7 rooms for our group but were charged for 15. When we pointed out their mistake, they insisted we pay for 15 at an additional cost of over $13,000. They even fought with American Express to ensure we were billed for the 8 rooms not used. Absolutely disgraceful.
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Date of stay: October 2023Trip type: Travelled on business
Room Tip: Do not book here.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Adam White, General Manager at Austin Southpark Hotel
Responded Dec 18, 2023
Dear andymG656QM, Thank you for choosing to book your group with us and allowing us to serve you. We sincerely apologize for the issues you experienced with us and completely understand the frustration. I was able to review the signed contract from the group and would love to speak in further detail over the phone in reference to the total room booked, signed and owed to assist in resolving this issue and concern. Once again we sincerely apologize for this frustrating situation and hope to speak soon. Safe travels and be well. Adam W
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Josalyn wrote a review Dec 2023
Denver, Colorado2 contributions
My overall experience was great ! My favorite part of the hotel was the lobby bar. Celina was my bartender. She is delightful, funny and an excellent bartender. I will definitely be coming back. 10/10 highly recommend!
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Austin Southpark Hotel
Responded Dec 5, 2023
Dear Josalyn, Thank you for letting us know how much you enjoyed your visit to Austin Southpark Hotel. We are humbled by your kind comments on our guest service and look forward to sharing them with our team, especially Celina. Please come back and see us again soon. Sincerely, Adam White General Manager Adam.white@austinsouthparkhotel.com (512) 448-2222
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Virgil B wrote a review Nov 2023
1 contribution
Adam was a great bartender! We good customer service and had a great personality!!! Has good advice on where to eat and have a great time! The t Hotel is a great place to stay and the people are awesome!
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Austin Southpark Hotel
Responded Nov 17, 2023
Dear Virgil, Thank you! It was a pleasure to welcome you to Austin Southpark Hotel and we are delighted you enjoyed your stay. Adam truly is one of the best in the business and a valued member of our team. He will be honored to read your lovely compliments. Please come see us again any time you're heading back in our direction. Sincerely, Hank Reilly General Manager hank.reilly@austinsouthparkhotel.com (512) 448-2222
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mike R wrote a review Nov 2023
1 contribution
Great experience friendly bartenders. Drink choice fantastic. It is making me fill out 200 characters minimum and really it is just a great place. I could put other words here to fill the 200 word minimum but I literally and just sitting here enjoying the atmosphere.
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Date of stay: November 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Austin Southpark Hotel
Responded Nov 17, 2023
Dear Mike, Thank you for being our guest at Austin Southpark Hotel and for taking a moment to share your kind review. We are delighted you enjoyed your stay and our wonderful bartenders. Our goal is to ensure our guests have a relaxing visit so we are thrilled to know we succeeded and hope to have the pleasure of welcoming you back again someday. Sincerely, Hank Reilly General Manager hank.reilly@austinsouthparkhotel.com (512) 448-2222
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$176 - C$255 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
omni austin at south park hotel austin, omni hotel austin, austin omni
LOCATION
United StatesTexasAustinSouth Austin
NUMBER OF ROOMS
312
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Austin Southpark Hotel - UPDATED 2024 Prices, Reviews & Photos (TX) - Tripadvisor

Frequently Asked Questions about Austin Southpark Hotel
Which popular attractions are close to Austin Southpark Hotel?
Nearby attractions include Uncorked Vintage Academia (0.7 km), Austin Rock and Roll Car Museum (1.0 km), and Walmart Supercenter (0.7 km).
What are some of the property amenities at Austin Southpark Hotel?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Austin Southpark Hotel?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Austin Southpark Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Austin Southpark Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Austin Southpark Hotel?
Conveniently located restaurants include Cabo Bob's Burritos, Hideaway Kitchen & Bar, and Onion Creek Grille.
Are there opportunities to exercise at Austin Southpark Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are pets allowed at Austin Southpark Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Austin Southpark Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Austin Southpark Hotel?
Many travellers enjoy visiting Texas State Capitol (6.7 km), The Driskill (6.0 km), and O. Henry Home & Museum (5.8 km).
Is Austin Southpark Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.