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Four Seasons Hotel Austin

Booking.comUS$549*
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#9 of 200 Hotels in Austin
Certificate of Excellence
GreenLeadersBronze level
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Four Seasons Hotel Austin
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1,684 Reviews from our TripAdvisor Community

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Showing 1,675: English reviews
Washington DC
Reviewed 29 November 2014

A nice hotel with nice staff. It is on the river, so a beautiful place to walk and enjoy Austin. We dined at the hotel restaurant each morning. Give yourself a bit of extra time to exit the Four Seasons during rush hour on weekdays. The roads leading to the hotel can be congested at that time.

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1Thank ives
Houston, Texas
Reviewed 28 November 2014

Third year to have the Thanksgiving Brunch before UT Football game. First two years it was great. Plenty of room, many choices, well ordered and laid out. Not this year. We were stuck back in the lower level restaurant vs outside the ballroom. Lay out made no sense. Dishes on the buffet line were slow to be refilled, wait staff...

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Thank UTEX75
fsaustin, General Manager at Four Seasons Hotel Austin, responded to this review

Dear UTEX75, Thank you for choosing to spend your Thanksgiving holiday with us, as well as for your feedback regarding how we could have improved this year's buffet experience in TRIO. I was sorry to hear the food options and service didn't meet your expectations and have asked our Restaurant Manager, Mike Mooney, to contact you to gather more details....

London, United Kingdom
Reviewed 26 November 2014

The Four Seasons is one of the premier hotel chains. the Austin property is no different from their exceptionally high standards. We really love staying here. Friendly staff, nice spa and beautiful views.

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Thank am08540
Dallas, Texas, United States
Reviewed 25 November 2014

I tried to cancel a reservation with 48 hours notice and I was informed that they now require 7 days notice. Despite being a frequent customer at the Four Seasons, they refused to cancel my reservation without a charge. Since when does a hotel require 7 days notice to cancel a reservation? This is entirely unreasonable and they are trying...

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3Thank Lauren S
fsaustin, Manager at Four Seasons Hotel Austin, responded to this review

Dear Lauren, While we are always sorry to hear about a guest's disappointment, we do feel compelled to respond to your review to ensure that other TripAdvisor guests are not misinformed about our cancellation policy. For most dates during the year, our cancellation policy is 24 hours, which is in line with the industry standard. However, for U.T. football games...

Saint Louis, Missouri
Reviewed 24 November 2014

Staff is very friendly, accommodating, and look for ways to help. Rooms and spaces were very clean and well thought out. Comfortable and functional spaces with indoor and outdoor social areas. Really great service.

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1Thank James P
Dallas, Texas
Reviewed 24 November 2014

This is a great hotel. Appreciated the renovations done to the bathrooms. The hotel was much quieter with respect to construction noise this time. Staff in the bar was overworked/slow when we were there but it was a football weekend so will cut them some slack. Hotel concierge was very helpful and the valets/check in staff were excellent. Will definitely...

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1Thank Majbo1
Dallas, Texas
Reviewed 22 November 2014 via mobile

I love this hotel! It's among my three or four best stays ever. The rooms are gorgeous; spacious and well appointed. What sets this place apart from other hotels are the little things. Beautiful granite top bathrooms and tile; extra electrical outlets; sterling service and staff; beautiful grounds; and a great view of Town Lake. Very impressive.

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1Thank Herb G
fsaustin, General Manager at Four Seasons Hotel Austin, responded to this review

Dear Herb, Thank you for taking the time to review your stay at Four Seasons Hotel Austin and for the glowing compliments. We love hearing that we're one of your favorite places to stay and look forward to welcoming you back again soon. Sincerely, Rob Hagelberg General Manager

West Barnstable, Massachusetts
Reviewed 20 November 2014

...although if money is no object having to pay for all the extra perks becomes meaningless, I guess. This is a lovely hotel but way too expensive for what you receive. I really can't complain about the service because it was top notch. I was able to stay at the Four Seasons for a conference which is the only way...

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1Thank Jess B
Reviewed 20 November 2014

This hotel is centrally located in Austin. Has GREAT jogging trail just behind the hotel. The spa is nice. Mid week the spa has a happy hour - nice little saving there. If you like a good bartender Stop by TRIO bar and have a drink with Matt the bartender. He went out of his way to accommodate my requests...

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1Thank Christen S
fsaustin, General Manager at Four Seasons Hotel Austin, responded to this review

Dear Christen, I appreciate you taking the time to write a review about your recent experience at Four Seasons Hotel Austin, and will be sure to share your compliment with Matt and his manager in TRIO. We look forward to welcoming you again in the future! Sincerely, Rob Hagelberg General Manager

San Antonio
Reviewed 20 November 2014

We've stayed at this resort numerous times, and have always been completely satisfied. The service from the valet, reception desk, concierge and other staff is always top notch. Unfortunately, on this visit we had our first negative experience. The service on Saturday afternoon at the hotel bar/lounge was very poor. It literally took 15 minutes to receive our drink order,...

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Helpful?
Thank SATravelers
fsaustin, Manager at Four Seasons Hotel Austin, responded to this review

Dear SATravelers, Thank you for taking the time to share your experience at our hotel. I was happy to hear the service from valet, reception and concierge was top notch and that you enjoyed staying in our renovated rooms. I was, however, sorry to hear about the missteps you encountered with the service in our Lobby Lounge. The level of...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
At Four Seasons Hotel Austin, luxurious accommodations and superb amenities are underlined by gracious Texas hospitality and five-star service. Centrally located in the heart of downtown Austin, perched on the shores of Lady Bird Lake and surrounded by lush gardens, the resort-like Hotel provides a convenient base for those looking to experience all the city has to offer, from upscale shopping on 2nd Street and dining on South Congress to sightseeing and outdoor pursuits on the adjacent Lady Bird Lake Hike & Bike Trail. A combination of comfort and elegance, the Hotel's 291 guest rooms - including 28 suites - offer views of either the lake or Austin's vibrant downtown cityscape. Services such as twice-daily housekeeping, in-room dining, dry cleaning and laundry and a 24-hour Concierge ensure guests enjoy a stress-free and productive stay. Diners savor prime steaks, fresh seafood and a world-class wine list in TRIO, the Hotel's award-winning modern steakhouse, featuring a chic dining room as well as unparalleled al fresco dining on the restaurant's lakeview terrace. Known locally as "Austin's Living Room," the Lobby Lounge offers guests a convenient spot to gather with friends for beer, wine, signature cocktails and light fare, or a post-dinner nightcap complete with live music, which is offered several nights a week. Guests seeking relaxation and rejuvenation can spend the day in the outdoor saltwater pool, working out in the 24-hour Fitness Center or relaxing with a soothing massage, body treatment or facial in The Spa. ... more   less 

Additional Information about Four Seasons Hotel Austin

Address: 98 San Jacinto Blvd, Austin, TX 78701-4082
Region: United States > Texas > Austin
Price Range: $609 - $1,845 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Hotel Austin 5*
Number of rooms: 291
Reservation Options:
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Also Known As:
4 Seasons Hotel Austin
Four Seasons Austin
Austin Four Seasons
Hotel Style:
#1 Spa Hotel in Austin
#3 Business Hotel in Austin
#3 Luxury Hotel in Austin
#8 Family Hotel in Austin
#10 Romantic Hotel in Austin
#13 Green Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Four Seasons Hotel Austin staff and other travellers.
10 questions
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Questions? Get answers from Four Seasons Hotel Austin staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Riverfront view”
jtt37, 14 Apr 2017 | Read review
“Lake front--higher up the better”
adalbert3, 13 Apr 2017 | Read review
“Rooms that have a view to the river.”
fezak2014, 11 Apr 2017 | Read review
“Ask for a room with a larger sitting area”
Yahtzee66, 6 Apr 2017 | Read review
“Lakeview suites are great for families”
612kayc, 30 Mar 2017 | Read review
5 of 5
Booking.com
US$549* /night
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TripAdvisorUS$549
Hotels.comUS$549
PricelineUS$549
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Prices are for 1 room, 2 adults
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