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HYATT house Austin / Arboretum

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#22 of 200 Hotels in Austin
Certificate of Excellence
GreenLeadersBronze level
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HYATT house Austin \/ Arboretum
HYATT house Austin / Arboretum
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585 Reviews from our TripAdvisor Community

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Showing 576: English reviews
Phoenix, Arizona
Level Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 days ago NEW via mobile

This was my second time at this property and it was great. The rooms make you feel like you are at home...great kitchenette and big rooms with sitting area. I am a loyal Hyatt traveler and this is one of the cleanest, best Hyatt properties. If you are in the Austin area you have to stay here. Tip: There is... More 

Helpful?
Thank TravelGeek26
bheintz, General Manager at HYATT house Austin / Arboretum, responded to this review

Thank you for taking time to review our hotel on Trip Advisor. I sincerely appreciate the kind comments provided and will certainly pass along for our staff to review. Your repeat business is much appreciated and thank you for making our Hyatt house a home. We look forward for your return. Bryan More 

Clear Lake, TX
Level Contributor
97 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 3 days ago NEW

At first glance at the building scheme, we were thrown off track trying to find the office. It seems that we turned in too soon and came in at Bldg. C and not A. We were upgraded from a King to a King Suite for only $98 a night and there was NOT a parking fee for overnight. How nice... More 

Helpful?
Thank Gene W
bheintz, General Manager at HYATT house Austin / Arboretum, responded to this review

Thank you for taking time to review our hotel on Trip Advisor. I was glad to see that you enjoyed your stay. I sincerely appreciate the feedback provided as well as the kind comments. We look forward for your return. Bryan More 

Level Contributor
3 reviews
Reviewed 1 week ago

The check-in staff was very friendly and helpful. We needed stamps to mail a card. The receptionist was unable to find stamps but tracked us down as we were leaving to give us a print-out with directions to the nearest post-office. The first room we were given had an issue with a loud noise coming from the ceiling in the... More 

Helpful?
Thank Robin V
bheintz, General Manager at HYATT house Austin / Arboretum, responded to this review

Thank you for taking time to review our hotel on Trip Advisor. I was glad to see that we were able to remedy the challenges in the first room and were able to make your stay enjoyable. Thank you for choosing our hotel and we look forward for your return. Bryan More 

Fort Worth, Texas
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago

Friendly staff. Well appointed rooms. Breakfast buffet is excellent. Lots of offerings. This alone is worth the stay! I have been staying at this hotel for business once a month for past 5 months. Thanks to Shay and Tyler for their kindness and personal attention to detail!

Review collected in partnership with Hyatt Hotels

Helpful?
2 Thank rasjr2016
bheintz, General Manager at HYATT house Austin / Arboretum, responded to this review

Thank you for taking time to review our hotel on Trip Advisor. I was glad to see that you enjoyed your stay and will certainly pass along your kind comments to Shay and Tyler. We appreciate your repeat business and look forward for your return. Bryan More 

Missouri City, Texas
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago

First time to stay at this Hyatt. What I like is the consistency so that I know what to expect. Rooms are clean, beds are comfortable, roomy closet, modern bathroom, towels are above average quality, and the television works. The unexpected was how convenient it was to great shopping and entertainment.

Review collected in partnership with Hyatt Hotels

Helpful?
1 Thank Jerry L
bheintz, General Manager at HYATT house Austin / Arboretum, responded to this review

Thank you for taking time to review our hotel on Trip Advisor. I was glad to see that you enjoyed your stay and look forward for your return in the future. Bryan More 

Pflugerville, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

I actually stayed here twice during the past several months (in August and most recently in November), and both times my stay was excellent. The staff is very friendly and helpful. The location is excellent, particularly if you are doing things north of downtown Austin. During both stays, the rooms I stayed in were clean, updated and well-maintained. The breakfast... More 

Helpful?
1 Thank Ronda B
bheintz, General Manager at HYATT house Austin / Arboretum, responded to this review

Thank you for taking time to review our hotel on Trip Advisor. I was glad to see that you love our hotel and sincerely appreciate your repeat business. As well, the feedback provided is appreciated as it will assist us in continuing to move forward. We look forward for your return to the Hyatt house Austin Arboretum in the future.... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Hyatt house Austin/Arboretum has been renovated! Located in the upscale Arboretum area of North Austin, our new hotel features pet-friendly suites with all the comforts of home. You'll love our free perks including superfast WiFi, Morning Spread(R) breakfast with made-your-way omelet bar and weekday shuttle making stops within a 5 mile radius. In addition to the Arboretum shops, several other shopping centers are nearby including the Simon(R) Domain Mall, The Gateway Mall, Lakeline Mall, and Highland and Barton Creek Square Mall. We're also just 10 miles from buzzing downtown Austin. For the business traveler, our northwest Austin location is conveniently located near the JJ Pickle UT Research Center, IBM and Apple. After your busy day in Austin, come back and relax in your suite equipped with a full kitchen, separate living area with sofa and flat-screen TV. Mingle with your neighbors at our new H Bar serving hand-crafted cocktails, yummy dinner menu and even cupcakes. We've also got an outdoor pool and 24-hour fitness center so you can keep your routine rolling. ... more   less 

Additional Information about HYATT house Austin / Arboretum

Address: 10001 N Capital of Texas Highway, Austin, TX 78759 (Formerly Hyatt Summerfield Suites Austin / Arboretum)
Region: United States > Texas > Austin > Northwest Austin
Price Range: $150 - $259 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — HYATT house Austin / Arboretum 3*
Number of rooms: 130
Reservation Options:
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Also Known As:
Hyatt Summerfield Suites Austin / Arboretum Hotel Austin
Hotel Style:
#12 Family Hotel in Austin
#14 Best Value Hotel in Austin
#15 Green Hotel in Austin
#27 Business Hotel in Austin
#47 Romantic Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from HYATT house Austin / Arboretum staff and other travellers.
3 questions
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Shreveport, Louisiana
6 months ago
Lubbock, Texas
over a year ago

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Questions? Get answers from HYATT house Austin / Arboretum staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For sure, get the suite in C bldg.”
 of 5 bubbles GeneW660, 1 Dec 2016 | Read review
“I can't find one negative thing to say. I would stay in the buildings in the back away from the road.”
  • Relaxing bedroom
  • Black out shades
  • Living Room
  • A birthday surprise
  • Kitchen
 of 5 bubbles c3a3m3, 27 Aug 2016 | Read review
“Laundry is available only in one building, so check if this matters”
 of 5 bubbles chinesesun, 17 Jul 2016 | Read review
“Get room in main building since free breakfast is on ground floor of main building”
 of 5 bubbles davebob123, 12 Jul 2016 | Read review
“Room other than highway or Parking side”
 of 5 bubbles Rajeeviitk, 29 Jun 2016 | Read review
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