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Hilton Garden Inn Austin North

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Traveller (43)
Room & Suite (177)
Pool & Beach (23)
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Overview
  • Excellent61%
  • Very good23%
  • Average10%
  • Poor2%
  • Terrible4%
Travellers talk about
“hour fitness”(10 reviews)
“front desk”(75 reviews)
“great hotel”(39 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from Hilton Garden Inn Austin North
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Austin North
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
May 8May 9
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (654)
There are newer reviews for Hilton Garden Inn Austin North
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Traveller rating
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25
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385
151
66
16
25
Show reviews that mention
All reviewshour fitnessfront deskgreat hotelcooked to order breakfastround rockbreakfast and dinnereasy accessa great stayclean roomsbusiness tripbusiness centerenjoyed my stayfitness centerfree breakfastconvenient locationhgihighway
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91 - 95 of 643 reviews
Reviewed 19 June 2017

Booked hotel for an outdoor event. Seasonal rain cancelled all events. Hotel charged me anyway - would not honor my request to alter dates. This mean the hotel was100% unoccupied the night before the event....home they enjoyed making money from us.More

Thank Solar-sailor
Management response:Responded 21 June 2017

Thank you for your response, could you please provide your account information so we can investigate your particular issue? Unfortunately certain bookings/ and or promotions are non-refundable, but in moments of emergency we always try to accommodate guest as best as possible. Please contact the...More

Reviewed 17 June 2017

Staff was very attentive and responsive. Had to switch rooms due to a poorly operating AC unit. Also TV remote was inoperable. Pool is very small. Lobby/restaurant/bar area seemed to need a face lift. Other than the staff, who were very accommodating, I thought this...More

Review collected in partnership with Hilton Garden Inn
Thank swirb
Management response:Responded 19 June 2017

Good Afternoon, We really appreciate the feedback and I will surely share this information with the team. Thank you for choosing the Hilton Garden Inn North Austin and we hope to see you again soon! Sincerely, HGI Managment Team

Reviewed 3 June 2017 via mobile

Excellent accommodation excellent staff nothing but good things to say about this hotel. Best part of my time in Austin. Only recommendation I would have is if you have a preference to be close as possible to downtown this may not be the best choice....More

Thank Kyle F
Response from General M, General Manager at Hilton Garden Inn Austin NorthResponded 5 June 2017

We appreciate you taking the time to give us your review and we are delighted to see it was a great hotel experience for you. We enjoyed your visit and welcome you back whenever you are in the Austin area.

Reviewed 26 May 2017

I stayed at this hotel on a business trip in May 2017. The staff was great, the service excellent. Everything was clean and tidy. The room and the hotel are quiet. I had restful sleep every night. I had a special government rate that was...More

Review collected in partnership with Hilton Garden Inn
Thank Rogelio H
Response from General M, General Manager at Hilton Garden Inn Austin NorthResponded 30 May 2017

Rogelio, Thank you for the great review of our hotel. It is always nice to read that our guests enjoyed their time with us and that the service exceeded expectations. The team and I take great pride in our hotel service and I will be...More

Reviewed 21 May 2017

We were visiting Austin for sister's graduation. We chose Hilton Garden Inn Austin North and were very happy with our decision. Hotel is about 10 miles north from downtown in a safe location with a complimentary parking. The rooms are clean and well maintained. The...More

Thank Sargis M
Response from General M, General Manager at Hilton Garden Inn Austin NorthResponded 22 May 2017

Hello Sargis, Thank you for your kind remarks regarding your recent stay. We are delighted to read that our team as well as our accommodations were able to meet and exceed your expectations. It was a pleasure to have you as our guest and look...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Meeting Rooms
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$106 - US$234 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Family Hotel in Austin
#14 Business Hotel in Austin
#14 Romantic Hotel in Austin
#19 Green Hotel in Austin
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$106 - US$234 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Family Hotel in Austin
#14 Business Hotel in Austin
#14 Romantic Hotel in Austin
#19 Green Hotel in Austin
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (43)
Room & Suite (177)
Pool & Beach (23)
Dining (19)
Amenities (36)
Business Centre & Event Rooms (3)
Questions & Answers
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Forrest F
21 March 2017|
Answer
Response from Brian J | Reviewed this property |
Looking at the hotel's website's photos - it does look as though there is one next to the pool. It also looks like they have some rooms with jacuzzis.
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Votes
Room Tips
"Go for a room away from the freeyway"
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"Ask for a room away from the freeway"
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"Get a room away from I-35 and away from elevators"
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"The front side (odd numbered rooms) face the expressway."
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