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I came here for a weekend away from kids and work. The room is well design and comfortable whether on the couch, in bed, or at the desk. The staff is very pleasant and the breakfast had good hot food basics with some nice Asian...More
Management response:Responded 20 January 2017
Thank you for taking the time to review our hotel JLWhalen, I would also like to take the time to thank you for choosing the Staybridge Austin Northwest for your vacation, I am so glad you enjoyed your stay here and took advantage of the...More
I normally Love stay bridge and recommend to all co workers but after making arrangements 2months in advance and a 12hr drive to arrive to be called shortly before checkin and was told they gave my room away and wanted to book me a hr...More
Management response:Responded 10 November 2016
Thank you for your feedback at our hotel, we apologize for having to relocate your reservation. We value you as a loyal Staybridge guest and apologize that we were unable to honor your reservation at this time.
We checked into this hotel on 11th Sep 2016 night and 207 room was allotted.
Before we go to bed, we found bed bug on our bed and informed Staff. Then staff moved us to different room 225. In this room Carpet is not in...More
Response from IHGService, Guest Relations Manager at Staybridge Suites Austin NWResponded 6 October 2016
Thank you so much for your review of our hotel. Please accept our sincerest apology for the experience you had with the room accommodations you received, especially the cleanliness. We have sent you a private message in an effort to obtain some additional...More
We came here for my husband weekend course. The place looks modern, in a very nice and convenient location. There are good restaurants and shopping mall everywhere.
The staff was friendly and welcoming. The room was clean with nice layout. There was this smell that...More
Response from General M, General Manager at Staybridge Suites Austin NWResponded 15 August 2016
Thank you for sharing your experience at the Staybridge Suites Austin Northwest. We’re happy to hear that our hotel suited your needs. We always aim to leave our guests with a memorable experience and we’re pleased to know that we accomplished that with...More
The hotel was very clean, and the staff helpful and friendly. The room was furnished nicely with a fridge, kitchen sink, and microwave. The main cons of this hotel are the noise from the highway in front of the hotel, and a very firm bed,...More
Thank Rick H
Response from General M, General Manager at Staybridge Suites Austin NWResponded 1 August 2016
Thank you for investing the time to review our hotel. Although we’re happy to hear that you thought our staff was helpful and friendly, please accept our apologies for the challenges you faced. We always aim to provide our guests with a comfy...More
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Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Things to do
Fitness Centre with Gym / Workout Room
US$110 - US$187 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#24 Family Hotel in Austin
#36 Business Hotel in Austin
#45 Romantic Hotel in Austin
Non-Smoking Rooms ,
Number of rooms
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Response from General M | Property representative |
Please except our sincerest apologies for such a delay. We do accept pets at our hotel. There is a nonrefundable pet fee of $75.00 (one to six night stay), or $150 (seven or more night stay). Pets must be within... More
Please except our sincerest apologies for such a delay. We do accept pets at our hotel. There is a nonrefundable pet fee of $75.00 (one to six night stay), or $150 (seven or more night stay). Pets must be within our 80 pound weight limit. Thank you for your interest in our hotel.