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Check in desk...does not exist. It a phone on the wall with bad instructions. Says if it's after 5 then dial... But before no instructions. Rooms are totally baren. Hope I don't have to go again. Other places were not available.
Response from Stephen S, Manager at WoodSpring Suites Austin North I-35Responded 3 May 2017
We do apologize for your experience with us. Our check-in can be misleading. We our working to do a better job in communicating with the guest. Thanks for letting us know.
Clean rooms and friendly staff great prices close to downtown lots of restaurants around the area.what more can i say, laundry room freeway acess is ok.rooms are quite and 24hr fast food joints next door.More
Thank david m
Response from Stephen S, Guest Relations Manager at WoodSpring Suites Austin North I-35Responded 30 August 2016
Thank you for taking the time to write a review of your stay. I truly appreciate your comments regarding the the staff and cleanliness of the property.
Thank you again for sharing your experience. We look forward to having you stay with us again should...More
Only 1 attendant checking people in with a long wait. The rooms were clean & new BUT this is a shady place. People are hanging out in lobby ,hallways & the parking lots & they were even grilling out food.
We and other customers notified...More
1 Thank SaundraPlover
Response from Stephen S, Guest Relations Manager at WoodSpring Suites Austin North I-35Responded 1 March 2017
We do apologize for your experience. Your comments has been passed on to management and they are reviewing the information. We hope that this does not deter you from staying with us in the future. Thank you for the review.
Cheap to stay at $70, but right next to a busy highway, noise level was high continually, even early hours of the morning. You have fridge/freezer,microwave & small hob in the room but no means to make a drink etc unless you bring equipment with...More
Response from Stephen S, Guest Relations Manager at WoodSpring Suites Austin North I-35Responded 24 February 2017
We apologize for the noise level during your stay. The city is very busy and unfortunately we capture the excitement. We hope that you enjoyed our affordable rates during your stay. We do have to leave out some of the frills to offer those rates...More
I had a great experience here :) Nicole at the front desk is so sweet!! She hooked us up with an awesome room. The staff is so friendly! And the rooms are very clean and the beds are comfy. It's in a great location too,...More
Response from Stephen S, Guest Relations Manager at WoodSpring Suites Austin North I-35Responded 28 December 2016
Thank you for taking the time to post a positive review. We are so pleased you enjoyed your stay and we look forward to welcoming you back to the hotel should your travels bring you back to Austin.
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Refrigerator in room
US$56 - US$103 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Smoking rooms available
Number of rooms
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