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Candlewood Suites Austin North 290 & I-35, an IHG Hotel

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About

#185 of 232 hotels in Austin
Location
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Value
Your home in Austin.Welcome to the Candlewood Suites North Austin, located just off Hwy 290 and I-35. Whether you are here for work, relocating, or just want to enjoy some Texas hospitality, we hope to be your home away from home. Newly constructed in 2019, the Candlewood Suites sits just inside of Walnut Creek Business Park, and is a 10-15 minute drive from the Domain. Just 8 miles from Austin Bergstrom Airport, 4 miles to the University of Texas (UT), and 6 miles to the Texas State Capitol and the downtown area, you can access most anywhere in Austin in a few minutes. Every room in this hotel has a kitchen, which is equipped with a stove top, microwave, full size refrigerator, dishwasher, dinnerware and cookware. Should you be more focused on working during your stay, you'll find the perfect space to be efficient with our spacious work desks.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast available
Board games / puzzles
Children's television networks
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Complimentary tea
Car hire
Taxi service
Business Centre with Internet Access
Meeting rooms
Convenience store
Non-smoking hotel
Picnic area
24-hour check-in
24-hour front desk
Clothes dryer
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Air conditioning
Desk
Dining area
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish, Hindi
Hotel links
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Location

8000 Cross Park Dr, Austin, TX 78754-5417
Candlewood Suites Austin North 290 & I-35, an IHG Hotel
8Reviews0Q+A1Room tip
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Chris1A1B1C wrote a review Jun 2022
Dallas, Texas143 contributions33 helpful votes
Booked and PREPAID for a king suite with a separate bedroom. Get there and not available. Hotel is all sold out and all they have left is 2 doubles with no separate bedroom. This is bait and switch and should be illegal.
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Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from IHG Service, Owner at Candlewood Suites Austin North 290 & I-35, an IHG Hotel
Responded Sep 28, 2022
Hi Chris1A1B1C, Thank you for choosing our hotel brand, and we appreciate you as one of our valued guests. Your feedback is important to us, and I'm sorry you have to go through that. I shared this with our hotel management to ensure that appropriate steps will be taken. I also sent you a private message to obtain additional details about your stay. I look forward to your response, and we hope to welcome you back. Safe Travels, Bhele B. eMedia Coordinator Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kirk M wrote a review Aug 2020
Richardson, Texas135 contributions31 helpful votes
The building and our room were clean, Our room's bathroom lighting was excellent over the sink, and the mirror was high enough that I didn't have to bend over to see the top of my head. Staff were friendly and efficient. There is only one elevator. Having more than one elevator would be good.
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Date of stay: August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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HalfspeedTravel wrote a review Jan 2020
Austin, Texas172 contributions136 helpful votes
I selected this location due to its proximity to where I need to be. I was not able to reserve through IHG. I am guessing the reasoning is that they have a contract to house blue collar workers of certain companies. These workers drive loud trucks which they park right next to the rooms of other guests and leave them loudly idling for over 30 minutes at 6 am while they congregate in the lobby and the staff says nothing. I was able to receive a double bed which oddly costs more than a king. It was a ground floor accessible unit and the only thing available at 3pm. The unit was nice the shower was pristine with extra high vaulted ceilings and the beds were comfortable. There are no USB ports. The beds were comfortable and it was spacious.
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Date of stay: January 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from IHGService, General Manager at Candlewood Suites Austin North 290 & I-35, an IHG Hotel
Responded Jan 29, 2020
Hello HalfspeedTravel, Thank you for your feedback. We are very happy to have hosted your stay, unfortunately, at the same time, I regret that we failed to handle the noise situation during your stay. Our Hotel Management has been alerted of your concern and are working diligently to ensure that we do not allow our future guests to have this kind of experience. On the other hand, thank you for recognizing the cleanliness and comfort of your room. We want our guests to feel that the Candlewood suites is their home base while they are out traveling. Providing functionality and convenience in a relaxed and casual environment where you can truly feel free to make yourself at home. This is what we want you and our guests to experience when you come visit us. We look forward to hosting your stay in the future. Hector P Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Bunny O wrote a review Oct 2019
Bastrop, Texas20 contributions2 helpful votes
Love, love, love this hotel. Excellent price for what you get. Spacious room with all the amenities. I really liked the design of the room, comfy bed, and the kitchen area with full-size refrigerator with ice maker--hence no ice machines in the hallways. You can get a free cup of ice in the snack bar. Their were plenty of towels in the bathroom and I like the bottles of body wash, shampoo and conditioner in the dispenser in the shower. The little bottles at most hotels don't have enough in them for two people. We prefer not having room service every day. We only stayed one night but think this hotel would be excellent for an extended stay. The desk staff were very accommodating and answered our questions with complete courtesy. We will be repeat customers when we have events to attend in North Austiin.
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Date of stay: October 2019
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Room Tip: Nice and quiet on the third floor and even though our room was next to the elevator, we did not...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Linda N, General Manager at Candlewood Suites Austin North 290 & I-35, an IHG Hotel
Responded Oct 28, 2019
Thank You So Very Much! We enjoyed your company and you business. See you Soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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John T wrote a review Oct 2019
1 contribution
Nice Place clean furniture was well made. Overall enjoyed the experience. Has a nice kitchen. The service was excellent. Wished house keeping was offered everyday. Great place for a large family to stay at.
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Date of stay: September 2019
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Linda N, General Manager at Candlewood Suites Austin North 290 & I-35, an IHG Hotel
Responded Oct 2, 2019
Thank You John! We sure did enjoy having you stay with us!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Arnold_Ziffel wrote a review May 2019
Hurst, Texas365 contributions205 helpful votes
I’d never used this brand before and I picked it based on price and the fact it’s under the umbrella of Holiday Inn’s rewards system. Typically all-suite hotels don’t impress me because they cost more for services I don’t care about. Candlewood was a unique experience for they have tried to get rid of that cost and give the customer a small suit-like room. Personal choice leaves me happier with a smaller room and less cost cutting. I thought virtually everyone was serving a continental breakfast by now, but I found out this property certainly isn’t. They do have some microwave foods for sale but they are not doing free breakfast, and they don’t have many guest amenities ether for sale or complimentary either one. This property should be bought by the State of Texas and operated as a dormitory from the number of state cars that overnight there. The single biggest shortcoming for me over the whole stay was taking out the bathtub and putting back only a stand up shower. They have used an acrylic shower floor with sliding glass doors at floor level that don’t seal at all. Just one shower left me with enough water on the floor to start a swimming pool. Many hotels are trying to keep costs down by providing liquid rather than bar soaps and I just don’t like that. There was a facial bar on the vanity but virtually nothing else – bring your own. All suite hotels feel a need to put a couple range top burners in and I’ve seen many in my travels and never used even one. It’s my guess that keeping up with the Jones’ is the only reason for installing them. This property had put timers on the wall that had to be set before the burners will come on. I commend that fire safety effort as it prevents someone from doing something dangerous then walking out of the room leaving it to catch fire. There’s nothing anyone needs to heat on a range top that should take more than 1 hour, and this is a stroke of genius. They offer the guest a real refrigerator big enough to store enough food for a lengthy stay. They had an over the range microwave and range hood. I can’t tell you if the exhaust goes outside but most all-suite hotels don’t. The appliances were much better grade than I expect in an all suite hotel. In the cabinet are real salt and pepper shakers stuffed with those little salt and pepper packets given away by to-go eateries, which is very amusing. Why buy shakers if you’re going to do THAT with them? The bedding was just perfect, and there were a generous amount of towels in the room. The television was hung on the wall and they offer the guest a huge space to either serve a meal, or conduct business if needed. I did not check it but there were 4 ports in the room for wired internet (a dying breed) and they had Wi-Fi with very generous speeds. The room was clean clean clean, and all furniture and fixtures were new new new. I can’t say much bad about this place if you know what you’re buying before going in. As a matter of choice I’d rather go for less room and more amenities. If I were in the market for this kind of room I would use them again. It’s not very appealing to me on location but that’s not a negative thing about the property. There was very little negative about this property other than my own ignorance of what they propose to sell. The front desk staff was accommodating and professional even though they did put things on the bill from the pantry I did not buy.
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Date of stay: May 2019
Value
Location
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Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Gail A wrote a review Mar 2019
Brenham, Texas3 contributions1 helpful vote
Yes, the room is clean and spacious, BUT that is ALL you get!!!! The front desk people are rude as hell. They have given your room away...over the last 2 days—everyone has had their room given away or was given a king when promised 2 queens, which did not accommodate the guests. Most have had to purchase air mattresses or find another hotel. They only provide room service 1 time a week, unless you request it at at fee of $25.00. They do not replace your dirty towels, unless you bring them down to them...and the front desk makes a production about not wanting to ‘touch’ them. This hotel does not even have a single freaking ice machine (even the roach motel can provide an ice machine). There is no soap for the kitchen sink or the bathroom sink. WTH? You are allowed 1 pod for coffee of caffeinated and decaf for your entire stay. If you want more, then that’s an additional charge. The internet access code didn’t work the first day, but worked the second day after the arrogant brown man at the front desk proceeded to insensate that I was stupid. He also stated that this hotel is independently owned, not affiliated with the other Candlewood suites, is designed for long term guests—such as Oil field workers, he has watched this building being built from ground up, he didn’t see a problem, and he stated that they have only been renting 2-3 day stays and can charge the rate they do for their rooms because Austin is SO busy and they can. I would rather stay at the roach motel that has an ice machine, room service, and clean towels and face towels any day over this piece of crap hotel and rude/incompetent staff! Do not ever stay at Candlewood Suites Austin North!!!!! I have never ever talked so bad about a hotel. This place has just floored me. 😲
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Date of stay: March 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Khang N wrote a review Feb 2019
Texas City, Texas6 contributions8 helpful votes
This hotel was clean and new it seem to be more suited for people who stay longer at the hotel since they dont provide a breakfast but have a full kitchen in every room. I liked the shower they had in my room over a tub nice to see that. I will probably be back in Austin in 2 weeks and will probably choose this hotel again
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Date of stay: February 2019
Value
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
C$164 - C$243 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTexasAustin
NUMBER OF ROOMS
81
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Candlewood Suites Austin North 290 & I-35, an IHG Hotel - UPDATED Prices, Reviews & Photos (TX) - Tripadvisor

Frequently Asked Questions about Candlewood Suites Austin North 290 & I-35, an IHG Hotel
Which popular attractions are close to Candlewood Suites Austin North 290 & I-35, an IHG Hotel?
Nearby attractions include Mindspark Adventures and Escape Games (0.5 km), Class Axe Throwing (0.5 km), and MindSpark Escape Games (0.5 km).
What are some of the property amenities at Candlewood Suites Austin North 290 & I-35, an IHG Hotel?
Some of the more popular amenities offered include free wifi, a fitness centre, and free parking.
Which room amenities are available at Candlewood Suites Austin North 290 & I-35, an IHG Hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Candlewood Suites Austin North 290 & I-35, an IHG Hotel?
Guests can enjoy breakfast and complimentary tea during their stay.
Is parking available at Candlewood Suites Austin North 290 & I-35, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Candlewood Suites Austin North 290 & I-35, an IHG Hotel?
Conveniently located restaurants include Tres Amigos Restaurant & Cantina, Dragonbeard Kitchen, and Jack in the Box.
Are there opportunities to exercise at Candlewood Suites Austin North 290 & I-35, an IHG Hotel?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Candlewood Suites Austin North 290 & I-35, an IHG Hotel?
Yes, self serve laundry and a clothes dryer are offered to guests.
Are pets allowed at Candlewood Suites Austin North 290 & I-35, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Candlewood Suites Austin North 290 & I-35, an IHG Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Candlewood Suites Austin North 290 & I-35, an IHG Hotel?
The staff speaks multiple languages, including English, Spanish, and Hindi.