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I reserved a king suite with double sofa. When we got ready for bed we pulled out the sofa bed for our daughters and the bed went strait to the floor. The legs was broken. I called the front desk to report it. The clerk...More
Response from Amy S, General Manager at Fairfield Inn & Suites Austin North/Parmer LaneResponded 30 March 2017
Thank you for taking the time to share your experience with the Fairfield Inn & Suites Austin North. You indicated in your response that your Overall Satisfaction was unsatisfactory due to the broken sleeper sofa. Please accept our sincere apologies for the inconvenience you may...More
Had few problem with my credit card when I check in, but the staff was super helpful and communicative. They really try to help solve problems instead of just intimidating you (like my experience with other hotels). Room & breakfast is just good, but the...More
Thank Rama M
Response from General M, General Manager at Fairfield Inn & Suites Austin North/Parmer LaneResponded 23 March 2017
Rama, Thank you for staying with us and your feedback. We appreciate the great review. Positive feedback empowers us. Our staff takes great pride in what they do and I will share this great feedback with them. We are esteemed you had a pleasant stay....More
Outstanding staff. Great location. Usual low end breakfast but the staff made up for it. I feel sorry for the Maintenance Man. Looks to be a one man show with what looks to be around 150 rooms. He is outstanding keeping the hotel looking great...More
Response from General M, General Manager at Fairfield Inn & Suites Austin North/Parmer LaneResponded 20 February 2017
We appreciate you taking the time to give us your feedback and we are delighted to read it was a great hotel experience for you. We enjoyed your visit and welcome you back whenever you are in the Austin area.
Stayed there on Feb 7. I am Marriot gold member and stay at Marriot properties 2-3 times per month. This Fairfield-inn staff is one of the best. The minute you walk-in the lobby you feel warmly greeted. Room are nice. Descent Breakfast. Manager sent a...More
Response from General M, General Manager at Fairfield Inn & Suites Austin North/Parmer LaneResponded 10 February 2017
Thank you for staying with us and your feedback. We appreciate the great review. Positive feedback empowers us. Our staff takes great pride in what they do and I will share this great feedback with them. We are esteemed you had a pleasant stay. We...More
The team at this hotel is fantastic and the manager, Amy, is exceptional. I travel a lot for work and this is the second hotel I have stayed at, on many occasions, that is under Amy's management. Not only is it a great value for...More
Response from Amy S, General Manager at Fairfield Inn & Suites Austin North/Parmer LaneResponded 13 February 2017
Thank you so much for taking the time to review your stay at our hotel! My team truly loves what they do and you can tell from their interactions with every guest. We look forward to seeing you again next time you come...More
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Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Things to do
Fitness Centre with Gym / Workout Room
US$97 - US$201 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#11 Best Value Hotel in Austin
#33 Romantic Hotel in Austin
#42 Family Hotel in Austin
#44 Business Hotel in Austin
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Fairfield Inn And Suites Austin North / Parmer Lane Hotel Austin