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    Extended Stay America - Austin - North Central

    8221 North I-35, Austin, TX 78753
    +1 877-432-9997
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    2017-12-24 2017-12-25
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    US$66
    US$66
    US$66
    Traveller (63)
    Room & Suite (24)
    Dining (3)
    Overview
    • Excellent10%
    • Very good9%
    • Average8%
    • Poor19%
    • Terrible54%
    3 days ago
    “Go somewhere else!”
    22 Oct 2017
    “It has potential but it's pretty bad...”
    Free Wifi
    Free Parking
    Pool
    Non-Smoking Hotel
    Family Rooms
    Fitness centre
    Kitchenette
    Pets Allowed
    Meeting Rooms
    Dry Cleaning
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Austin - North Central
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    Rooms
    Dec 24Dec 25
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (141)
    There are newer reviews for Extended Stay America - Austin - North Central
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    11 - 15 of 139 reviews

    Reviewed 22 October 2017

    I really don't like writing bad reviews but if this site is meant to help "advise" people for their "trips" then I must be honest. This place has potential but the execution is lacking. Dirty, dirty rooms. Furniture that is beaten up. The shower in...More

    Thank KenL60089
    Response from 00esa, Manager at Extended Stay America - Austin - North CentralResponded 23 October 2017

    Please accept our apologies, as we never mean to disappoint our guests in any way, and we definitely failed in this attempt. We can assure you that what you experienced is not acceptable by our standards, and we will be reviewing and altering our guidelines...More

    Reviewed 2 October 2017

    The staff was good.. the deposit rule and the fact that there was no breakfast was ridiculous even though we arrived before the cut off for breakfast. The room was musty and got hot. Will not stay againMore

    Review collected in partnership with Extended Stay
    Thank Kara C
    Response from 00esa, Manager at Extended Stay America - Austin - North CentralResponded 3 October 2017

    Kara, thank you for taking the time to review our hotel. The incidents you highlighted in your review are very concerning. This is not the type of service our hotel is known for, and we extend our apologies. Please be assured that we are taking...More

    Reviewed 2 October 2017

    It took 45 minutes to check me in. The staff would answer phones while checking you in. Staff are so slow. No breakfast. No water or coffee. I could find only half cup hot water at 8:30 AM. No shower towel. Pillows and bed very...More

    Review collected in partnership with Extended Stay
    Thank Samira M
    Response from 00esa, Manager at Extended Stay America - Austin - North CentralResponded 7 October 2017

    Samira, thank you for taking the time to review our hotel. The incidents you highlighted in your review are very concerning. This is not the type of service our hotel is known for, and we extend our apologies. Please be assured that we are taking...More

    Reviewed 28 September 2017

    The first thing we noticed~ although the property is completely non smoking~ the reek of smoke emanates throughout the hallways and rooms. The first room we were given, Room 344, the a/c was on 60 and it was not cool in the room at all....More

    Thank TexansFan2011
    Response from 00esa, Manager at Extended Stay America - Austin - North CentralResponded 29 September 2017

    Thank you for reviewing your experience. We are glad to know you were pleased with the service provided by Naomi and had an overall pleasant stay. That being said, we are sorry for the inconvenience you encountered while being here. Your comments show we have...More

    Reviewed 21 September 2017 via mobile

    No one takes any kind of pride at this establishment. The rooms smell like moldy seafood. The room was filthy with hair long & short all over the bathtub and bathroom sink, the sgower curtain has mold on it as well as the ceiling and...More

    Thank hellohoney1234
    Response from 00esa, General Manager at Extended Stay America - Austin - North CentralResponded 22 September 2017

    Please accept my sincerest apologies for the cleanliness and service issues you encountered while here. I have shared your concerns with my Housekeeping and front desk teams, and we have taken actions to ensure that we do not repeat these issues in the future. We...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Dry Cleaning
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Outdoor pool
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$65 - US$86 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 118
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Extended Stay, Hotels.com, Orbitz, Travelocity, Priceline, Hotwire and Cancelon so you can book your Extended Stay America - Austin - North Central reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Austin
    • Also Known As
    • Extended Stay Austin ,
    • Austin Extended Stay
    Add Photo Photos
    Traveller (63)
    Room & Suite (24)
    Dining (3)
    Pool & Beach (3)
    Hotel & Grounds (51)
    Bathroom (6)
    Nearby
    Sponsored by:
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    Questions & Answers
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    Room Tips
    "Stay away !!!"
    Read review
    "Go north on 135 about 3 miles and there are many better options."
    Read review
    "You have to ask for silverware, plates, etc. They will happily provide it, but you DO have to ask or you..."
    Read review
    "Just don't book this hotel! It cost to much to be this crappy."
    Read review
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