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InterContinental Stephen F. Austin

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#13 of 200 Hotels in Austin
Certificate of Excellence
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InterContinental Stephen F. Austin
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770 Reviews from our TripAdvisor Community

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Showing 760: English reviews
Reviewed yesterday NEW

I was coming to Austin for business and Christina was able to work with me to find the perfect solution for my customers to meet me. Everyone from the front desk, room service, and the bell hop's and valet were extremely helpful and accommodating.

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Helpful?
Thank Meghan B
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Reviewed 3 days ago NEW

This was my first time staying at this hotel, and it met or exceeded all my expectations. The staff were friendly and helpful, the room was clean and extremely comfortable, and the amenities and restaurants were terrific.

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Helpful?
Thank jacqw505
Stephen F. A, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Thank you for choosing to stay with us at our historic hotel and for sharing your experience. We are delighted to know that you enjoyed our extremely comfortable room, amenities, restaurant and most of all that our friendly helpful staff exceeded your expectations. Next time you are in town it will be our pleasure to have you stay with us...

Nacogdoches, Texas
Reviewed 5 days ago NEW

Hotel was amazing. Beautifully decorated for the holidays and the staff was phenomenal! The room we were in could not accommodate a roll away bed so they switched us to a deluxe room at no extra charge! Will definitely stay again!

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Helpful?
Thank wendywB3219PW
Stephen F. A, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Thank you for choosing to stay with us and for sharing your experience. We are thrilled to know that you enjoyed our holiday decoration and phenomenal staff who were able to upgrade you to a deluxe room so that it could accommodate everyone more comfortably. Next time you are in town it will be our pleasure to have you stay...

California
Reviewed 5 days ago NEW

Perfect location to explore downtown Austin, with beautiful rooms and a caring staff. The day before our arrival I was given the news that my sister was diagnosed with an untreatable cancer, with 30 - 60 days of life left. Needless to say I was beyond stressed. Thanks to the great care shown by Natalia and David on the front...

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Helpful?
Thank Paulajeanne
Stephen F. A, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Thank you for choosing to stay with us at our historic hotel and for sharing your experience. We are sad to hear about your sisters diagnosis and wish your entire family the best during such a trying time. We are proud to know that David, Natalia and Colleen provided you with excellent care and were able to help you return...

Bowie, MD
Reviewed 5 days ago NEW

Stayed at this hotel for business for 2 nights... The service was fantastic! My refrigerator request was honored nicely and check-in was a breeze. The hotel lobby is beautiful and their Christmas tree was gorgeous! But then I got to my room. It was literally a closet - 2 double beds with about a foot to walk in front! Then...

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Helpful?
Thank TravelMom_Bowie
Stephen F. A, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Thank you for choosing to stay with us at our historic hotel and for sharing your experience. It is a pleasure to know that you enjoyed our gorgeous Christmas decorations and fantastic service. We apologize for the small size of our Traditional rooms and that the only room available to upgrade you to was an ADA room which was not...

El Paso, Texas
Reviewed 6 days ago NEW

Great location in downtown. Close to capital, university and 6th street. We were on the 4th floor. The room was very quiet. We slept well without any interruptions. Turn down service was great. Valet service was efficient.

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Helpful?
Thank AngelicaM394
Stephen F. A, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Thank you for choosing to stay with us and for sharing your experience. We are delighted to know that you and your family enjoyed our great downtown location, quiet room, excellent turn down service and efficient valet. Next time you are in town it would be our pleasure if you stayed with us again.

Houston, Texas
Reviewed 6 days ago NEW

Our recent stay was a delightful surprise at this boutique-y downtown hotel. I was a little nervous the hotel would be wildly noisy and jammed due to its prime location. On the contrary, we received fabulous, personal service during our stay and appreciated the lively atmosphere without feeling cramped. Enjoyed the generous-sized and well kept and appointed room, the delightful...

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Helpful?
Thank greeniejen
Stephen F. A, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Thank you for choosing to stay with us and for sharing your experience. We are delighted to know that you enjoyed our luxurious historic boutique hotel, lively but not wildly noisy atmosphere, generously sized room and most of all our personalized service. Next time you are in town it will be our pleasure to have you stay with us again.

Houston, Texas
Reviewed 6 days ago NEW

Nice hotel with a great location. Near bars and walking distance to the UT stadium. Plenty of places to eat right by it as well. The vallet parking was WAAAAAY over priced at $49 for one night. Everything else was great

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Helpful?
Thank TCU_Diggler
Stephen F. A, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Thank you for choosing to stay with us at our historic hotel and for sharing your experience. We are pleased to know that you enjoyed our convenient location near bars, restaurants and UT Stadium. We apologize for the cost of valet parking and are trying to find new ways to reduce that cost while maintaining convenient parking for all our...

Edmond, Oklahoma
Reviewed 1 week ago NEW

Loved our stay, and the location was great, however getting our car out of valet took about 35 min:( , and parking was $40, but we were able to walk everywhere:) staff was wonderful and room was very nice with a very comfortable bed!

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Helpful?
Thank Lovetheneach
Stephen F. A, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Thank you for choosing to stay with us and for sharing your experience. We are pleased to know that you enjoyed your stay at our great convenient location, very nice comfortable bed and most of all our wonderful staff. We apologize for the wait time and charge for required valet parking and thank you for your understanding. Normally our valet...

Houston, Texas
Reviewed 1 week ago NEW

My husband and three children stayed at this hotel last Thursday on Thanksgiving night. The hotel was beautiful and the service fantastic. My issue is with what happened when we left. Within 2 hours of our departure on Friday morning, I realized I had left a dress hanging in the closet of my room. I immediately called the hotel front...

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Helpful?
Thank Momof3Bradley
Stephen F. A, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this review

Thank you for choosing to stay with us at our historic hotel and for sharing your experience. I can see from your stay with us that we did not provide the level of experience you expect from an InterContinental hotel. Anyone would be frustrated by the delay, lack and rude response you received. I am sorry. This issue was brought...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Keeping it weird in style ever since we opened in 1924, thanks to the people of Austin who funded our construction! When we opened we were the tallest building in Austin at 10 stories tall. We have gotten a little taller, 15 stories currently, but the city has grown up around us over the years making us a hidden gem in the heart of downtown. We are located 1 block from 6th street, 3 blocks from the Capitol and walking distance to all the activities that make Austin the amazing city that it is. If you are looking for the true experience of Texas and Austin book a room with us. ... more   less 

Additional Information about InterContinental Stephen F. Austin

Address: 701 Congress Avenue, Austin, TX 78701-3216
Region: United States > Texas > Austin
Price Range: $198 - $499 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental Stephen F. Austin 4*
Number of rooms: 189
Reservation Options:
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Also Known As:
Intercontinental Stephen f. Austin Hotel Austin
Intercontinental Austin
Hotel Style:
#4 Business Hotel in Austin
#5 Luxury Hotel in Austin
#8 Romantic Hotel in Austin
#15 Family Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Stephen F. Austin staff and other travellers.
9 questions
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Chicago, Illinois
5 months ago
Houston, Texas
10 months ago
Plano, Texas
over a year ago
Atlanta, Georgia

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Questions? Get answers from InterContinental Stephen F. Austin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We opted for the club floor.”
 of 5 bubbles Paulajeanne, 1 Dec 2016 | Read review
“Be sure to include the Club Lounge. Our 6th floor room was large.”
 of 5 bubbles BettinaHI, 26 Nov 2016 | Read review
“There are no good views from this hotel since it sits in the middle of downtown Austin with all the buildings around.”
 of 5 bubbles GeneW660, 7 Nov 2016 | Read review
“Get a room 8th floor or higher. Try to get a room facing toward the Capital. We were in 808. Get an odd numbered room.”
  • Great room, very comfortable
 of 5 bubbles MarthaB400, 1 Nov 2016 | Read review
“Building work opposite hotel so ask for a room away from there”
 of 5 bubbles Gillian825, 20 Oct 2016 | Read review
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