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Extended Stay America - Austin - Downtown - 6th St.

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Extended Stay America - Austin - Downtown - 6th St.
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280 Reviews from our TripAdvisor Community

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Showing 264: English reviews
Olathe, Kansas
Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

Regardless of how good or bad my experience is, I try to find at least one positive comment to make in my reviews. Unfortunately that will not happen with this review. I arrived at this hotel at 7:00 pm only to find a note on the counter that no one was available to help and sorry for the inconvenience. I... More 

Helpful?
Thank CleanH2O
00esa, General Manager at Extended Stay America - Austin - Downtown - 6th St., responded to this review

Thank you for taking the time to share your feedback, we certainly regret we missed the mark on ensuring your complete satisfaction. Your valuable feedback will be shared with our management team so that we can look into improving the experience for our future guests. It is our hope to welcome you back so we may provide you with an... More 

Washington DC, District of Columbia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago

Tremendously overpriced - I paid $130 for a night here, but it's only worth about $40-$50. Very disappointed and angry at myself for choosing this hotel. Should have done more research to find other options in the area. Positives: good location, front desk attendant was friendly. Negatives: everything else - the room was smelly and dirty, very poor quality sheets... More 

Helpful?
Thank Julia M
00esa, General Manager at Extended Stay America - Austin - Downtown - 6th St., responded to this review

Julia, It is disappointing to read that your stay with us was not to your expectations and you did not enjoy your visit. While we appreciate the kind comments about our friendly staff, had we known we would have made changes to ensure your overall satisfaction. We apologize and we will work harder to create a home away from home... More 

Travellers are raving about these Austin hotels

Fenton, Missouri
Level Contributor
98 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 2 weeks ago

The only thing this place has going for it is the location. Short walk to all of the clubs/bars on 6th Street. Check in was interesting - there was a line of people. Someone who recently checked in came back to the desk to see if his room was going to be cleaned - I guess he checked into a... More 

Helpful?
Thank schmidkk
00esa, General Manager at Extended Stay America - Austin - Downtown - 6th St., responded to this review

Please accept our sincere apology if your room was not in its best condition. We appreciate you bringing these issues to our attention as feedback helps us to improve the experience for our future guests. We will certainly address your concerns with our team. Thank you, we hope that you will allow us the opportunity to welcome you back so... More 

1 review
Reviewed 3 weeks ago

Great location to downtown, everything is within walking distance. But, the accommodations were thoroughly abused and need to be updated badly. Also, the linens and toiletries were far below what I would consider acceptable for the rate charged.

Helpful?
Thank Scott J
00esa, General Manager at Extended Stay America - Austin - Downtown - 6th St., responded to this review

Scott, thank you so much for the feedback of your recent stay. We are constantly looking ahead, budgeting and planning for future updates and renovations. We are sorry your stay did not meet your expectations and hope you will visit us in the future to see the progress we are making. Sincerely, General Manager More 

Greenbelt, Maryland
Level Contributor
63 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 3 weeks ago via mobile

This is a very Spartan hotel with no amenities to speak of. Room has a kitchenette but absolutely no plates, glasses or anything else, not even dish soap (I guess no dishes to wash anyway) so what's the point of having a kitchenette in the first place. No hair dryer in the bathroom and issues with water pressure and temperature.... More 

Helpful?
Thank KSB_10
00esa, General Manager at Extended Stay America - Austin - Downtown - 6th St., responded to this review

Thank you for being our guest and for the review. I am sorry to hear your stay was not what you expected. I also want to apologize for the lack of communication from our front desk staff. We keep all our kitchenette items at the front desk as well as hair dryers. We do this to keep those kitchen items... More 

Level Contributor
11 reviews
3 hotel reviews
Reviewed 4 weeks ago via mobile

Should be turned into a nursing home. Rooms hot, ac doesn't keep up, kitchen area but no coffee pot or utensils, no water pressure, no new towels since we checked in, the list goes on and on. The plus side is that they do have coffee down stairs in lobby all day and night.

Helpful?
Thank Denny S
00esa, General Manager at Extended Stay America - Austin - Downtown - 6th St., responded to this review

Dear Denny, Thank you for being our guest and for the review. I am so sorry your stay was not what you had expected. As an extended stay hotel, we try to keep the feeling of apartment living with little intrusion. We do have all your kitchen needs available upon request at the front desk as well as linen exchange.... More 

Elkhart, Texas
Level Contributor
6 reviews
5 hotel reviews
Reviewed 17 October 2016

Good location off the freeway. Check in was pleasant. Room was clean. Shower had endless hot water. Breakfast snacks were nice. Great hot chocolate. This is a budget hotel so do not expect a lot of extras.

Helpful?
Thank _dmmendiola2
00esa, General Manager at Extended Stay America - Austin - Downtown - 6th St., responded to this review

Many thanks for evaluating your recent stay. We are happy to know that you enjoyed your room and our proximity to the freeway. We appreciate you being our guest at Extended Stay America - Austin - Downtown - 6th St. Hope to see you again soon! Sincerely, General Manager More 

Whittier, California
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 October 2016

This hotel wasn't fancy, but it was clean, well kept, and comfortable. The rooms were big and although I slept on a pull-out couch, it wasn't bad. There is a free breakfast in the morning, in a community room at the hotel. We went out for breakfast and started our trip back home. I would stay there again, it was... More 

Helpful?
Thank ChrisCabrera
00esa, General Manager at Extended Stay America - Austin - Downtown - 6th St., responded to this review

Thank you for staying with us and for sharing your experience with other travelers. We are happy your short visit was pleasant and you enjoyed our well-maintained property. It was a pleasure to have you as our guest, and we look forward to seeing you again at Extended Stay America - Austin - Downtown - 6th St. Sincerely, General Manager More 

Level Contributor
132 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 7 October 2016 via mobile

Was here for a conference and needed a room close to the convention center. It is about 1 mile to the convention center. Parking is good here. The rest is just ok. Maybe this place for the very young crowd.

Helpful?
Thank Larry W
00esa, General Manager at Extended Stay America - Austin - Downtown - 6th St., responded to this review

Thank you for your recent stay with us, and we appreciate you taking the time to share your experience. We are glad you liked our location and also parking facility. However, we regret that you were not completely satisfied with your stay. We will try our best to provide you the excellent experience you deserve. We value your business and... More 

Hong Kong, China
Level Contributor
188 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
Reviewed 13 September 2016 via mobile

I think this place is OK for what you pay. To be centrally located with free WiFi and parking saves you loads of cash. Air con is noisy but it might be in other places. No ice, you make your own but not so helpful on 1st night. Spacious rooms with small kitchenette although no plates or glasses. Nice big... More 

Helpful?
Thank UKStevieH
00esa, General Manager at Extended Stay America - Austin - Downtown - 6th St., responded to this review

Thank you for being our guest at Extended Stay America - Austin - Downtown - 6th St. We are glad you found us to be a good value and appreciate you sharing your satisfaction with our location and accommodations. We are happy we were able to meet your needs and expectations and hope you will stay with us again. Sincerely,... More 

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Near Extended Stay America - Austin - Downtown - 6th St.

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Austin - Downtown - 6th St.

Address: 600 Guadalupe St, Austin, TX 78701-2926
Region: United States > Texas > Austin > Downtown
Price Range: $169 - $288 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Austin - Downtown - 6th St. 2.5*
Number of rooms: 101
Reservation Options:
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Also Known As:
Extended Stayamerica Austin - Downtown -Town Lake Hotel Austin
Extended Stay America Austin
Extended Stay Austin
Austin Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Austin - Downtown - 6th St. staff and other travellers.
3 questions
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Beverly, Mass.
2 months ago
Westerly, RI
2 months ago

See all questions (3)

Questions? Get answers from Extended Stay America - Austin - Downtown - 6th St. staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“good luck, ask for a room far away from 6th street”
 of 5 bubbles schmidkk, 14 Nov 2016 | Read review
“As far as I know all rooms are similar.”
 of 5 bubbles TitaHouston, 7 Sep 2016 | Read review
“Ask for a room on the 4th floor upon check in. The first floor rooms are right next to the street and you can hear the people above you.”
 of 5 bubbles aztempe, 28 Jun 2016 | Read review
“I think there would have been street noise on the first floor - it was minimal on the 3rd floor.”
 of 5 bubbles friofrio, 23 May 2016 | Read review
“Rooms are not much to select.”
 of 5 bubbles tutu22_007, 18 May 2016 | Read review
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