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Extended Stay America - Austin - Downtown - 6th St.

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Extended Stay America - Austin - Downtown - 6th St.
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289 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Austin - Downtown - 6th St.
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Showing 273: English reviews
Abilene, TX
Reviewed 2 June 2015

I stay here almost every month due to the great location and price. But there is a price to pay. If you come at the wrong time, expect a long, long check-in process. They run lean and cheap - understaffed and high turnover (which the lady mentioned last night at check-in). Last two times I stayed the person at the...

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Helpful?
Thank MangaMan
Manager_11525, General Manager at Extended Stay America - Austin - Downtown - 6th St., responded to this review

Thank you for taking the time to write a review of our hotel. I apologize for the long check-in process and cleanliness issues you encountered. This is unacceptable, and I am sincerely sorry for our experience. I will be meeting with our staff to review our cleanliness standards and procedures to ensure this is not repeated. Thank you again for...

Flagler Beach, Florida
Reviewed 27 May 2015

I picked this place because of the reviews and the closeness to things but the minute I walked in I really didn't like it..It was very dated, so minimal with any extra glasses,plates,etc. I had no idea that they didn't clean the rooms. No ice machine to get ice and one pathetic ice cube tray in the freezer. I opened...

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Thank Alice G
Boston, Massachusetts
Reviewed 23 May 2015 via mobile

Stayed for four nights the room was dark and a strange odor! We weren't aware the room wasn't cleaned daily just every seven days. Can pay extra if you need the room cleaned more often. Location was close to downtown, but still needed car to visit all of Austin . Next time in Austin would be willing to pay more...

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Helpful?
Thank iantess
Manager_11525, General Manager at Extended Stay America - Austin - Downtown - 6th St., responded to this review

Thank you for taking a moment to tell us about your stay. I apologize that we failed to communicate our hotel amenities upon check-in. In response to your feedback, I will coach our front desk staff to better explain our amenities and to check on our guests to ensure that their needs are being met. I really appreciate you bringing...

Bloomington, Illinois
Reviewed 22 May 2015

It is a decently priced room on sixth street, but down from the action so quieter. Staff was nice. The rooms are old. A few bugs in our room on the floor. It is what it is.....a no frills place to lay your head for a few hours. Fridge had previous persons food in it when we checked in.

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Helpful?
Thank Jimmyharcar
Manager_11525, General Manager at Extended Stay America - Austin - Downtown - 6th St., responded to this review

Thank you for taking time to tell us about your stay. Please accept our apologies for the cleanliness issues you experienced. Still, we are delighted that our hotel and convenient location accommodated your needs. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Kingwood
Reviewed 12 May 2015

This is our second stay here. It is the closest motel to our daughters downtown apartment and has free parking. It is clean, safe, easy walking distance to downtown attractions and the staff is friendly.Each unit has an efficiency kitchen and they offer a minimal free breakfast. On the negative side the towels are really rough and if you get...

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1Thank barbielab
Manager_11525, General Manager at Extended Stay America - Austin - Downtown - 6th St., responded to this review

Thank you so much for sharing your experience with us. Please accept our apologies that our linens were not up to standard. Still, I am glad to read that you were pleased with our staff and convenient location. The staff and I appreciate your comments, as it will only help us to improve. Once more, thank you for posting your...

Chicago, Illinois
Reviewed 6 May 2015 via mobile

Very nice hotel in a great location! Stayed here during a trip with girlfriends and it only took about 10 minutes to walk to the main part of 6th Street. It is very clean and well kept and our room had a kitchen and full sized fridge! We had a blast and got amazing value for what we paid. Thanks...

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1Thank Michelle S
Brisbane, Australia
Reviewed 19 April 2015

We stayed here for 4 nights, the rooms are dark and old. The shower was very loud when using the hot water. There was a dog staying next door and howled when its owner left. At night when people walked home drunk we could hear everything. The staff were kind of moody. The only good thing was the location.

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2Thank Aimee F
Tamarindo, Costa Rica
Reviewed 7 April 2015

We only had one night to spend in Austin, and really wanted to check out 6th street, but couldn't afford the 300-400 dollar hotels, so we decided to try this one regardless of the less than favorable reviews. Our room was just fine- the only flaws it had were a few lighter spots on the carpet and a cracked baseboard...

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2Thank surfsolarcr
Pineville, Missouri
Reviewed 14 March 2015

You can walk to the Capitol, or 6th street or Congress St. from here. We just stayed one night but this is a strange set up. You have to order what you need in the rooms. Rooms aren't bad and they were really helpful. I had taken ill and couldn't go on our Segway tour. They allowed me to stay...

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1Thank recorder
Manager_11525, General Manager at Extended Stay America - Austin - Downtown - 6th St., responded to this review

Thank you for taking time to tell us about your stay. We were delighted to know that you enjoyed our hotel and its location. I’m glad to hear our staff was friendly and accommodating. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

San Antonio, Texas, United States
Reviewed 6 March 2015 via mobile

Do not spend your money here. All our towels in the room when we checked in had stains on them. The mirror in the bathroom had hair stuck to it. The water had a funky smell. Our bed had stains on it. So we didn't bother showering the night before we left. No kind of dishes were in the kitchen...

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Helpful?
2Thank piz52
Manager_11525, General Manager at Extended Stay America - Austin - Downtown - 6th St., responded to this review

Thank you for your recent review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we did not meet your expectations and that you experienced cleanliness issues. Your comments were reviewed by the staff, and we will retrain our staff and follow up by checking each room to...

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Near Extended Stay America - Austin - Downtown - 6th St.

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Austin - Downtown - 6th St.

Address: 600 Guadalupe St, Austin, TX 78701-2926
Region: United States > Texas > Austin > Downtown
Price Range: $207 - $419 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Austin - Downtown - 6th St. 2.5*
Number of rooms: 101
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Also Known As:
Extended Stayamerica Austin - Downtown -Town Lake Hotel Austin
Extended Stay America Austin
Extended Stay Austin
Austin Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Austin - Downtown - 6th St. staff and other travellers.
3 questions
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Beverly, Mass.
5 months ago
Westerly, RI
4 months ago

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Questions? Get answers from Extended Stay America - Austin - Downtown - 6th St. staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here!”
 of 5 bubbles lovet419, 24 Jan 2017 | Read review
“Ask for a room not on 6th and not on Guadalupe if you want quiet.”
 of 5 bubbles MangaMan, 7 Jan 2017 | Read review
“If you get the full kitchen you have to ask for "Everything" you will need”
  • Kitchen
  • Missing light fixture cover
 of 5 bubbles RobWI, 12 Dec 2016 | Read review
“good luck, ask for a room far away from 6th street”
 of 5 bubbles schmidkk, 14 Nov 2016 | Read review
“As far as I know all rooms are similar.”
 of 5 bubbles TitaHouston, 7 Sep 2016 | Read review
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