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in addition to the fire alarm going off at 2am with no explanation we pulled back the bedsheets to find several brownish stains and long black hairs and if that werent enough the front desk guy (Josh) laughed in our faces when we told him...More
Thank alicia g
Response from 00esa, General Manager at Extended Stay America - Austin - Downtown - 6th St.Responded 14 June 2016
Thank you for your review and comments. We apologize for the fire alarm disruption, however thankful it was not a serious situation. Based on your feedback, our staff member did not treat you with respect and we apologize for his behavior. We will address the...More
We stayed here 2 nights for UT graduation. Basic and clean is how I would describe this hotel. Check-in was slow and there was no lobby at all. This was my first time at an Extended Stay hotel so they might all be like that....More
1 Thank friofrio
Response from 00esa, General Manager at Extended Stay America - Austin - Downtown - 6th St.Responded 24 May 2016
Thank you for sharing a review about your stay at our hotel. We are glad that you liked our well-kept property, parking facility, friendly associates, as well as our convenient location. However, we are sorry that you were unhappy with our housekeeping service. While our...More
Located near the downtown, $6 ride with uber to downtown. The rooms are ok, not bad, they don't do room service if you stay less than a week. There's no in house restaurant, breakfast is pick n go kind.
Utensils are available if you want...More
1 Thank tutu22_007
Response from 00esa, General Manager at Extended Stay America - Austin - Downtown - 6th St.Responded 19 May 2016
Thank you for sharing your experience with us! We are so pleased you had a great stay at Extended Stay America - Austin - Downtown - 6th St. We truly appreciate your kind remarks regarding our convenient location. We are also happy that the room...More
I was here for an overnight stay recently. Check-in went fine, but I was upset they didn't have a gym; the woman at the front desk said there's a Gold's Gym nearby where I could get a day pass. Fine.
When I took my elevator...More
Response from 00esa, General Manager at Extended Stay America - Austin - Downtown - 6th St.Responded 18 May 2016
Thank you for being our guest. It is great to read about the enjoyable aspects of your visit. However, we apologize for the inconvenience caused. We appreciate you letting us know how we can improve as well as what we are doing right. We value...More
We had a king suite with a check-in at 3 PM. We got there at 3:30 PM and the room was still not ready. Later in the evening when we were going to bed, we realized that the fitted bottom sheet did not even "fit"...More
Response from 00esa, General Manager at Extended Stay America - Austin - Downtown - 6th St.Responded 17 May 2016
Thank you for staying with us and for your feedback. We strive to provide guests with all the comforts of home, so we are sorry to hear we did not meet your expectations. We apologize for the inconvenience caused due to the service issues and...More
US$113 - US$260 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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Also Known As
Extended Stayamerica Austin - Downtown -Town Lake Hotel Austin ,