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Residence Inn Austin North/Parmer Lane

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#99 of 200 Hotels in Austin
GreenLeadersBronze level
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90 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Austin North/Parmer Lane
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Showing 87: English reviews
Pueblo, Colorado
Reviewed 25 October 2015

The lobby is beautiful and the attitudes and friendliness of the front desk staff are above par... But the hotel is in need of updates, a renovation or at least deep cleaning. Carpets were dirty, stain on my curtains as well as accumulating dirt, broken bathroom lighting, old appliances and dilapidated furniture. I usually love RIs because they keep up...

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Helpful?
1Thank LVSquared
Robert M, General Manager at Residence Inn Austin North/Parmer Lane, responded to this review

LVSquared, Thank you for taking the time to complete a review on TripAdvisor regarding your recent stay at the Residence Inn Austin North. We truly appreciate your specific feedback and the kind words about our lobby, as well as, our front desk associates. We pride ourselves on providing exceptional guest service and we are happy that you were very pleased...

Plano, Texas
Reviewed 6 August 2015 via mobile

My family and I recently stayed here after our FL. vacation was cut short due to a family emergency in Austin. I was super impressed at the compassion shown to us by the staff and management to our situation. These guys go out of their way for you, above and beyond expectations. We lacked for nothing, excellent space for our...

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Helpful?
Thank 1kelygirl
Robert M, General Manager at Residence Inn Austin North/Parmer Lane, responded to this review

1kelygirl, Thank you for taking the time to complete a review of your recent stay at the Residence Inn Austin North, as we truly appreciate the specific feedback and comments from all of our guests. Feedback is crucial to our ability to improve the overall experience for each guest, as well as, recognize our team for a job well done....

Brisbane, Australia
Reviewed 22 July 2015 via mobile

I cannot start this review without singing the praises of the AMAZING staff at this hotel. They were everything you would expect of a professional, experienced hotel staff: but on top of that they were so much more. They were super friendly, overly helpful and wonderful people - nothing was too much hassle! The rooms were very clean and nice:...

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Helpful?
Thank Cinta M
Robert M, General Manager at Residence Inn Austin North/Parmer Lane, responded to this review

Cinta M, Thank you for taking the time to complete a review of your recent stay at the Residence Inn Austin North. We truly appreciate the feedback that is given and appreciate the opportunity to celebrate a job well done or work on any opportunity that is brought to our attention. Our goal is to provide a clean, comfortable room...

India
Reviewed 16 July 2015

I stayed for 6 weeks here. To start with the positive things, the hotel staff is superb & one of the most friendly I have met with. They try to help as best as they could. Now coming to the negative things. Hotel rooms really need renovation. At least they need to change door knobs - so old & in...

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Helpful?
Thank AkulAgrawal
Robert M, General Manager at Residence Inn Austin North/Parmer Lane, responded to this review

Thank you for taking the time to complete a review of your recent stay at the Residence Inn Austin North. We truly appreciate your candid feedback as it is our only way to improve the overall guest experience. Our goal is to provide our guests with a clean, comfortable room while delivering World Class service and based on your comments,...

South Bend, Indiana
Reviewed 18 June 2015 via mobile

This hotel remains my go-to property each time I'm in Austin. Clean, comfy beds, welcoming staff and great amenities, like pool, exercise room and a Market for those little snacks or to pickup something you may have forgotten. Kitchens are super helpful for those extended stays.

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Helpful?
Thank MrsSCG
Robert M, Manager at Residence Inn Austin North/Parmer Lane, responded to this review

MrsSCG, Thank you for taking the time to complete a review of your recent experience at the Residence Inn Austin North. Being referred to as "my go-to property" is the best compliment that we could ever get and we truly appreciate your loyalty. Our goal is to provide a clean, comfortable room while delivering World Class service and we are...

Saint Louis, Missouri
Reviewed 25 May 2015

This was a very nice hotel. A pretty good distance north of downtown Austin but a nice neighborhood. Restaurants were a little far away from the hotel. Staff was very nice and friendly. Good exercise room.

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Helpful?
1Thank califken
Robert M, General Manager at Residence Inn Austin North/Parmer Lane, responded to this review

Thank you for taking the time to complete a review of your recent stay at the Residence Inn Austin North. Our goal is to provide a clean, comfortable room while delivering World Class service and based on your comments/ratings, we are very happy that you were extremely satisfied. We will definitely share with the entire team and we look forward...

Dallas, TX
Reviewed 23 May 2015

I'm probably repeating what everyone else has been saying in reviews, but the staff at this hotel is SO helpful and accommodating. I called the hotel a few days before my stay to request an upgrade to a 2 bedroom since I had an extra person with me. It was full at the time but they kept an eye on...

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Helpful?
Thank Jonathan G
Robert M, General Manager at Residence Inn Austin North/Parmer Lane, responded to this review

Thank you for taking the time to complete a review of your recent stay at the Residence Inn Austin North. We truly value feedback from our guests, as it is a great way to measure how we are doing against our goal of providing a clean, comfortable room while delivering World Class service. Based on your ratings and comments, we...

Charlotte, North Carolina
Reviewed 18 March 2015 via mobile

This would be a very good hotel just because of the space in the suites, fireplace, full kitchens, unexpectedly nice pool/spa, but the staff is what takes this hotel to the excellent level. They are cheerful, really go above & beyond with any needs you may have. Close to north Austin tech (Dell & Round Rock 10 min., The Domain...

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Helpful?
1Thank Tess C
Robert M, General Manager at Residence Inn Austin North/Parmer Lane, responded to this review

Tess C, Thank you for taking the time to complete a review of your stay at the Residence Inn Austin North. We truly value feedback from our guests as it is the only way to continuously improve our guest experience. We are delighted to hear that we exceeded your expectations, as that is our overall goal with every guest. I...

Rio Rancho, New Mexico
Reviewed 10 February 2015

Stayed at this Residence Inn for about six weeks. We were on the third floor with a full kitchen. They have the usual, wonderful breakfast spread every morning complete with waffle iron (and batter), oatmeal, cereals, scrambled eggs, and other items, depending on the day. Sometimes they have breakfast sandwiches, sometimes sausage or bacon, etc. They also have an assortment...

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Helpful?
2Thank eyelovetotraveltwo
Robert M, General Manager at Residence Inn Austin North/Parmer Lane, responded to this review

Eyelovetotraveltwo, Thank you for taking the time to complete a review of your stay at the Residence Inn Austin North. We truly appreciate all the kind words regarding individual staff, amenities and the local surroundings. Our goal is to provide a clean, comfortable room while providing World Class service and we are truly excited that we exceeded your expectations in...

Reviewed 29 December 2014 via mobile

Stayed here for a wedding. Wished we stayed at the other hotel downtown! Small room, tiny bed and bathroom. Sounded like something was falling mechanically in the closet too. Location is not pedestrian friendly. Must have a car to really enjoy the area.

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Helpful?
1Thank Derek S
Robert M, General Manager at Residence Inn Austin North/Parmer Lane, responded to this review

Derek S, Thank you for taking the time to complete a review of your recent stay at the Residence Inn Austin North, we truly appreciate the feedback. We are truly sorry to hear about your overall experience, as it is our goal for you to be extremely satisfied with all aspects of your stay. Our location is very convenient for...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Residence Inn Austin North/Parmer Lane is ideally located off I-35, and features apartment-style suites that are 50% larger than traditional hotel rooms. This prime location in north Austin provides guests with easy access to top destinations including The Domain, Lake Travis, and the 6th Street entertainment district. The pet-friendly suites are highlighted by modern amenities including free WiFi and HD TVs, and they offer spacious floor plans with fully-equipped kitchens. Start your day off in the stylish lobby with a complimentary breakfast buffet, and unwind in the evenings with friends and coworkers at the weekday social hour. Maintain your active lifestyle with in the 24-hour fitness center or on the outdoor SportCourt, and spend the afternoons relaxing in the sun by the outdoor pool. Extended stay business travelers will enjoy thoughtful amenities such as a free grocery shopping service, a 24-hour business center, and 400 sq. Ft. Of flexible meeting and event space. With a prime location and modern amenities, the Residence Inn Austin North/Parmer Lane is the perfect choice for your next trip. ... more   less 

Additional Information about Residence Inn Austin North/Parmer Lane

Address: 12401 N Lamar Blvd, Austin, TX 78753-1318
Region: United States > Texas > Austin
Price Range: $167 - $301 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Austin North/Parmer Lane 3*
Number of rooms: 88
Reservation Options:
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Also Known As:
Residence Inn Austin North/Parmer Lane Hotel Austin
Austin Residence Inn
Hotel Style:
#20 Family Hotel in Austin
#21 Green Hotel in Austin
#55 Business Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Austin North/Parmer Lane staff and other travellers.
2 questions
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Questions? Get answers from Residence Inn Austin North/Parmer Lane staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There may be a little bit of a view of the nearby hill country area and neighborhood on the upper floors if thats important to you.”
 of 5 bubbles MitchJ374, 6 Nov 2016 | Read review
“Mostly quiet although it's a maze getting in and out, ask specifically for closer to elevators or stairs.”
 of 5 bubbles LVSquared, 25 Oct 2015 | Read review
“Select The Room of the right side of the Hotel (Room no.s after 13 on any floor). These suites have twin rooms.”
 of 5 bubbles AkulAgrawal, 16 Jul 2015 | Read review
“We stayed on the third floor near the stairwell. Very quiet.”
 of 5 bubbles eyelovetotraveltwo, 10 Feb 2015 | Read review
“South side faces the pool and bbq area - might be noisy and smelly. Also, North side has very convenient stairs that bypass main lobby to parking lot.”
 of 5 bubbles Frequent_Traveler063, 2 Sep 2014 | Read review
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