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Extended Stay America - Austin - Arboretum - North

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Extended Stay America - Austin - Arboretum - North
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44 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Austin - Arboretum - North
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Showing 43: English reviews
Dallas, Texas
Reviewed 2 May 2016 via mobile

I don't understand the negative reviews; this place is fine, especially for the money you pay. It's reasonably priced for what you get. Nothing special, just a good clean place to stay in a reasonably safe part of town. The desk clerk was very friendly, there was no excessive noise (and we stayed on a Saturday night); everything worked as...

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1Thank Tee J
Columbus, Georgia
Reviewed 26 April 2016

Where do I begin? I knew immediately when I got to the room that this was going to an interesting stay - the air conditioning wasn't working. No AC in Austin = Bad Idea. They switched me to a new room where the AC was working, but things did not improve. Dirty, stained carpet. A decent TV, but no channel...

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1Thank tdrew55
Miami, Florida
Reviewed 16 February 2016

hallways filthy and smelly, wifi slow and inconsistent, room kind of ok. ONLY stay here if you can't afford anything better. This place has potential but is currently worse than a Motel 6. The location and price were good but the conditions bordered on intolerable.

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3Thank WaterGuy1
texas
Reviewed 25 January 2016

This is my 3rd stay at this hotel in the last 4 years. Although my last visit there was not satisfactory in 2014, the problems that existed at that time have been resolved. I have no problems recommending this hotel for a business or personal stay. I was there for two nights/three days. If the entire hotel was non smoking,...

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1Thank MHreviews
Los Angeles, California
Reviewed 9 January 2016

We ended up getting this room through Hotwire (aka...we didn't pick this specifically) and it worked as a hotel room to stay in while we visited family for the holidays but in the future I would likely pay more to choose a specific hotel only to make sure that I don't end up here again. The hotel itself was OK...

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1Thank AndiSt68
Reviewed 3 November 2015

Had to make a reservation at the last minute and rooms were in short supply for the area I needed to go to... Found this available. My concern was that it was cheap so didn't know what to expect. It was clean. Bed was smaller than I'd like but it was just me... Big downside was that the room just...

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Thank Mark H
Newcastle, California
Reviewed 30 October 2015

This hotel was a great value for our weekend in town for the F1 race. We like to stay in North Austin near the Domain for the shopping and restaurants located there. The hotel is also near a Whole Foods so we were able to get some food to take back to our room where we had kitchen facilities. Our...

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Thank tstandr
San Jose, California
Reviewed 25 May 2015

stay here for 2 nights to attend school graduation: - breakfast is really bad experience, they don't clean the trash in can, and clean the dining table until may be 10AM , once per day. - Oat-meal only have hot water, no milk ( I was told it is). - Coffee, tea, Oat-meal, muffin (worst than supermarket), orange, apple is...

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1Thank LuLu4472
Manager_11525, General Manager at Extended Stay America - Austin - Arboretum - North, responded to this review

Thank you for posting a review of our hotel. I am sorry to hear that you were not pleased with our grab-and-go breakfast and the service you received from our staff. I will be reviewing your comments with our staff to ensure these issues are not repeated. Thank you for bringing this to our attention. We hope to have the...

Houston, Texas
Reviewed 18 May 2015

I rarely write hotel reviews but the customer service received when checking into this hotel is what prompted me to do so. This weekend was extremely busy for Austin with UT graduation and UIL TX State Track meet, so the hotel was very busy and housekeeping was somewhat behind on getting the rooms cleaned and ready for check in -...

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1Thank Rebekah J
Manager_11525, General Manager at Extended Stay America - Austin - Arboretum - North, responded to this review

I want to thank you for taking the time to post a review of your stay. We appreciate you letting us know that the stairway can be a little cleaner. We are sorry for this issue, but are happy to read that we provided you a great stay overall. I truly appreciate your comments regarding our staff and their excellent...

Houston, Texas
Reviewed 14 May 2015

I usually do not write reviews, but some times when the service provided is extraordinary I do take a moment to give my feed back. Anthony, the person who received me and checked me in was just too friendly and courteous. In the morning when i went for my breakfast the receptionist who was on duty wished us a good...

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1Thank Damidi
Manager_11525, General Manager at Extended Stay America - Austin - Arboretum - North, responded to this review

Thank you for your recent review of your stay. I am so glad you had a great stay and that our staff went above and beyond to accommodate your needs. I will be sure to share your positive comments with our staff. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in...

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Near Extended Stay America - Austin - Arboretum - North

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Extended Stay America - Austin - Arboretum - North

Address: 2700 Gracy Farms Lane, Austin, TX 78758
Region: United States > Texas > Austin
Price Range: $109 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Austin - Arboretum - North 2.5*
Number of rooms: 113
Reservation Options:
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Also Known As:
Extended Stay Deluxe Austin Arboretum North Hotel Austin
Extended Stay Austin
Austin Extended Stay
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Questions & Answers

Questions? Get answers from Extended Stay America - Austin - Arboretum - North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A lot of rooms but are very spread out over a large area. No elevator for 2nd floor.”
 of 5 bubbles robynm647, 31 Oct 2016 | Read review
“Stay someplace else.”
 of 5 bubbles tdrew55, 26 Apr 2016 | Read review
“For the lobby and gym, stay in the main building. The back building faces an undeveloped area which provides a decent view.”
 of 5 bubbles tstandr, 30 Oct 2015 | Read review
“rear end of hotel is quiter”
 of 5 bubbles LuLu4472, 25 May 2015 | Read review
“Just go book your room and Enjoy!”
 of 5 bubbles Damidi, 14 May 2015 | Read review
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