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Holiday Inn Express Austin Airport

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131 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Austin Airport
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Showing 122: English reviews
Auburn, New York
Reviewed 15 March 2015

I got delayed in Austin and the airline put me up in this hotel. It was fabulous. I don't know if I just got lucky or all the rooms are this nice. I had a suite that was handicapped accessible. It was spacious with faux wood floors. The woman working the desk ordered me a cab to go into Austin...

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1Thank Shelly C
Amarillo, Texas
Reviewed 6 March 2015

At arrival I noticed a strong smell of bleach in the entry. I checked in at the front desk and was given keys to my room on the second floor of the hotel. My children and I were taking our belongings to our room when I received a phone call. I was standing at the end of the hall way...

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5Thank Jalee B
Hiren P, General Manager at Holiday Inn Express Austin Airport, responded to this review

Thank you for taking the time to write a review. We appreciate your feedback; however, we have noticed inconsistencies in your story and several statements that are simply not true after reviewing the comments we have received from you through our corporate office and from our own investigation. Please contact us if you would like to discuss this further.

Spring
Reviewed 21 February 2015

we booked the room through Expedia. Checked in at 530 pm, at this time we informed the front desk that the fan in the bathroom was not working and asked to be moved to another room. we were told that they were book solid, but that they would fix the fan.(they disconnected it) We left went to the concert when...

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2Thank Melissa M
IHGCare, Guest Relations Manager at Holiday Inn Express Austin Airport, responded to this review

Dear Melissa M, Thank you for taking the time to leave us a feedback. It is regretful to see that this visit was not 100% satisfactory due to the cleanliness and facilities in the room. We have sent you a private message to address your concerns further. Sincerely, Dianne L. Case Manager IHGCare

Washington DC
Reviewed 16 February 2015

All of the basics for a good business stay -- clean, quiet, efficient check in process, decent continental breakfast. The front desk staff was also very helpful. I broke my cell phone charger and they not only lent me a new one, but they let me take it for a long day on the road.

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Thank orange121
Chicago
Reviewed 8 February 2015

My biggest pet peeve with most hotel chains--especially for business travel--is the consistent level of lousy internet service. Rarely can you get "high speed" that meets the FCC definition of a minimum 4mb per sec speed. I typically do a speed test so I know what headaches I will have sending or downloading files. This Holiday Inn had the fastest...

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Thank Artemus_Gordon
Georgetown, Texas
Reviewed 24 January 2015 via mobile

In town with an early flight and had stayed here numerous times in the past. In the process of upgrading to compete with the new hotel down the street. Was $2 less per night, no worth it in my mind. The evening open house with free food and alcohol is an added bonus. Denny's is right new door as well....

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Thank Douglas L
Bozeman, Montana
Reviewed 24 November 2014

This Holiday Inn Express was pretty average, nothing special. I was working at the Austin airport so I took the shuttle a few times. One time after waiting for the shuttle for 45 minutes, I called the hotel to see what the hold up was and 15 minutes later the driver arrived and apologized, but stated that he was only...

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1Thank Rachel S
Hiren P, General Manager at Holiday Inn Express Austin Airport, responded to this review

Thank you for taking the time to write your review. We appreciate your feedback. We do apologize about the wait for our shuttle service. It is not typical for our services to take so long and we will discuss this with our staff to prevent this in the future. We will also be sure to pass on the great compliment...

San Antonio, Texas
Reviewed 16 November 2014

Don't count on the hotel shuttle if your flight arrive after 11pm and be ready for a $13 taxi ride.sorry but airport hotel should provide shuttle at any time. the hotel was nice,clean and modern but the hallways were very noisy with slamming doors starting at 4am and loud customers. Staff was nice.close to downtown Austin by car.

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2Thank oliver3060956
Hiren P, General Manager at Holiday Inn Express Austin Airport, responded to this review

We would like to thank you for your feedback. We appreciate your comments. Our shuttle services are from 5 am to 11 pm daily, as stated on our website. We apologize we could not accommodate your late arrival. Unfortunately, we cannot control what other guests do, but if made known of the situation, we can definitely take care of the...

Colorado
Reviewed 28 October 2014

Best Holiday Inn that I have stayed at! Friendly front desk staff. Great breakfast options & afternoon happy hour/snacks. The rooms are modern (faux hardwood floors!) and streamlined. VERY comfy bed. Quiet fan/air conditioner unit. I didn't hear other visitors around me or in the hall, despite being near the elevator. Small outdoor pool. Only complaint: we stayed for 2...

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1Thank SRBwanders
Hurst, Texas
Reviewed 26 October 2014

Because the room inventory in the city was already sold out, I ended up staying miles from where I’d rather be, and in a suite room I hardly needed. Still, this inn was good enough to get the job done. The worst thing wrong with it is beyond their control, and that is the state has the road in front...

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Thank Arnold_Ziffel

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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Whether you are in Austin for business or pleasure, the newly renovated Holiday Inn Express Austin Airport offers all the comforts and conveniences you expect from luxury airport hotels. We are centrally located near Austin-Bergstrom International Airport and our location gives easy access to downtown Austin, Austin Convention Center, and the University of Texas. Several shopping malls are available within a ten mile radius of our hotel. A few of the many companies located near us include Ercot, AMD, Palm Harbor, Freescale, Helio Volt, LCRA, and Del Valle ISD. The Holiday Inn Express Hotel & Suites is perfect choice for the business traveler. This 4-story all suite hotel features 80 beautifully appointed guest rooms and free high-speed (wired & wireless) Internet service. Take advantage of our 'Park & Fly' program and eliminate worries of high airport parking rates. We offer daily complimentary airport shuttle service from 5am to 11pm. You will find yourself amazed with our award-winning service, convenient location, and spacious guest rooms featuring our Stay Smart bedding collection, microwaves, refrigerators, Direct-TV and expanded free HBO. Don't forget our complimentary freshly prepared breakfast buffet, including variety of hot items like bacon, sausage, omelets, scramble eggs, and biscuits & gravy. Visit Austin, Texas and Stay Smart at the Holiday Inn Express Hotel & Suites Austin Airport. ... more   less 

Additional Information about Holiday Inn Express Austin Airport

Address: 7601 East Ben White Boulevard, Austin, TX 78747
Region: United States > Texas > Austin > South Austin
Price Range: $151 - $379 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Austin Airport 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Holiday Inn Express Austin Airport Hotel Austin
Holiday Inn Austin
Austin Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express Austin Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the middle of the halls have less air conditioner noise.”
R1624ZSkathys, 20 Feb 2016 | Read review
“Stay elsewhere”
ribba2015, 6 Nov 2015 | Read review
“Upstairs (top floor) side away from freeway, elevator, etc.”
SkullIX37, 11 Oct 2015 | Read review
“Check to see if it is still under construction.”
Bran98512, 17 Aug 2015 | Read review
“My room faced away from the adjacent highway. Not sure if there would be noise issues with rooms facing the highway.”
  • Ample toiletries
  • King bed
  • Wet Bar area
  • View of sitting area/bed area
  • View of room from entry
rrbkitty, 23 Jul 2015 | Read review
5 of 5