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SpringHill Suites Austin North/Parmer Lane

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Traveller (63)
Room & Suite (40)
Pool & Beach (4)
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Overview
  • Excellent43%
  • Very good37%
  • Average11%
  • Poor7%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
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Offers from SpringHill Suites Austin North/Parmer Lane
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (201)
There are newer reviews for SpringHill Suites Austin North/Parmer Lane
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82
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15
5
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All reviewsbumper to bumper trafficfront deskthe sofa bedwall unitsleeping areaindoor poolmarriott brandsafe locationround rockstayed at this hotel for nightsyogurtbreakfast selectionice machinethe hotel staffdouble roomsmall kitchenan older hotel
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21 - 25 of 197 reviews
Reviewed June 21, 2017 via mobile

Love the room and location. Clean, comfortable. Friendly staff. Assisted with directions, print outs for Conference. Rafael and Jamie were knowledgeable and so helpful, in addressing my concerns. Informed me merging my loyalty for Marriot and SheratonMore

Thank Marilynn B
Response from General M, General Manager at SpringHill Suites Austin North/Parmer LaneResponded June 26, 2017

Marilynn, Thank you for taking the time out of your schedule to review your most recent stay with us. I am thrilled you had such a wonderful time! Thank you for recognizing our great staff. I will be sure to let them know that their...More

Reviewed June 2, 2017

Stayed at this hotel for one night during the busy Memorial Day weekend. It is is VERY convenient to IH 35 and one of several Marriott properties in a grouping on the southwest corner of IH 35 and Palmer Lane (which is not a lane--its...More

1  Thank Fayaya
Response from Jennifer O, General Manager at SpringHill Suites Austin North/Parmer LaneResponded June 3, 2017

Thank you for your review in regards to your recent stay with us at the Springhill Suites Austin North. We sincerely apologize for the less than perfect stay you experienced. We strive in offering each and everyone of our guests a memorable experience. We can...More

Reviewed May 31, 2017

This was a very clean hotel. Close to lots of restaurants and close to the freeway. The staff was very helpful in recommendations for restaurants. We also like that they have preferred parking for Elite members!!More

1  Thank SDSmith87
Response from General M, General Manager at SpringHill Suites Austin North/Parmer LaneResponded June 1, 2017

Thank you so much, we are thrilled that you had such a great time! I know I speak for my entire team when I say that your review reaffirms why we are in this business. We take pride in providing exceptionally clean rooms. Please let...More

Reviewed May 17, 2017 via mobile

This was the second Marriott property we went to in 12 hours. There was not a surface of the room that made me think it was clean. This hotel looks worse than most motel 6s... I highly recommend against going there.

Thank MDJasinski
Response from Jennifer O, General Manager at SpringHill Suites Austin North/Parmer LaneResponded June 3, 2017

Thank you for your review. We apologize for your less than perfect stay and can assure you this has been resolved. We hope you will conaider staying with us again. Thank you

Reviewed April 14, 2017 via mobile

This is our second stay here. The updated room was even more comfortable and appreciated. The breakfast is excellent. The pool updates were an improvement. The front desk staff are the best dressed, individually, and collectively, with great style and professionalism to match. This hotel...More

Thank mary m
Response from General M, General Manager at SpringHill Suites Austin North/Parmer LaneResponded April 17, 2017

Mary, Thank you for staying with us and providing your feedback. We appreciate the great review. Positive feedback empowers us. Our staff takes great pride in what they do and I will share this great feedback with them. We are esteemed you had a pleasant...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$101 - US$188 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Best Value Hotel in Austin
#40 Business Hotel in Austin
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Details
Price range
US$101 - US$188 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Best Value Hotel in Austin
#40 Business Hotel in Austin
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
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Traveller (63)
Room & Suite (40)
Pool & Beach (4)
Dining (3)
Business Centre & Event Rooms (1)
Questions & Answers
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James W
May 8, 2017|
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Response from mary m | Reviewed this property |
I did not see any pets. Call the desk. I
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Room Tips
"Ask for the non I35 Side"
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"Choose away from the elevators and non connecting rooms"
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"Avoid the highway traffic noise by requesting a room on the West side"
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"Third floor or higher facing south is best.."
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