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SpringHill Suites Austin North/Parmer Lane

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#85 of 197 Hotels in Austin
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SpringHill Suites Austin North\/Parmer Lane
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171 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Austin North/Parmer Lane
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Showing 169: English reviews
Reviewed 19 September 2015

We stayed here and picked a room very last minute. We actually just made a day trip up to Austin. We checked into the hotel and the service was actually phenomenal. The lady who checked us in was very sweet and hospitable! We went up to our room and the light in the living room area didn't work. It didn't...

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Helpful?
1Thank Megan M
Robert M, General Manager at SpringHill Suites Austin North/Parmer Lane, responded to this review

Megan M, Thank you for taking the time to write a review of your recent stay at the Springhill Suites Austin North. We truly appreciate the specific feedback regarding all aspects of your stay, especially the extremely kind words regarding the service. We definitely strive to provide World Class service for all of our guests. We are truly sorry for...

Somerville
Reviewed 9 September 2015

Room was great. It was suite, very nice mattress on king size bid, good shower and pressure, nice TV and the price was very reasonable. This Hotel was located next door to the event I participated in and made it convenient to walk over. The breakfast was excellent, service was excellent and the price was excellent. Will stay there again

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Helpful?
2Thank Carl C
Robert M, General Manager at SpringHill Suites Austin North/Parmer Lane, responded to this review

Carl C, Thank you for taking the time to complete a review on your most recent stay. We truly appreciate your 5 star rating on every category, as well as, you nice comments on all aspects of your suite. We will definitely pass along your kind words to the entire staff as I know they appreciate the affirmation of a...

Reviewed 17 August 2015

It was very clean and had many amenities. The breakfast included eggs with fresh spinach, salsa and cheese. We even checked in early (10:30). Very nice staff and great location. 15 mins from downtown. Definitely would stay here again!

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Helpful?
1Thank Allison L
Carla M, Manager at SpringHill Suites Austin North/Parmer Lane, responded to this review

Thank you for the wonderful review! We look forward to seeing you again soon.

ft worth
Reviewed 7 August 2015

My husband and I took our only son's son(our son passed away recently) to Austin for the weekend. We wanted him to have a little fun before school started, and he wanted to see the Capitol,so off we went.We were LOYAL HAMPTON INN customers, but our grandson saw pictures of Springhill suites, and we gave in to the 9 year...

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Helpful?
3Thank pepper d
Carla M, General Manager at SpringHill Suites Austin North/Parmer Lane, responded to this review

Greetings, Thank you so much for taking the time to review us online it is much appreciated. Looking at your review there are definitely some areas we would like to look into further Please could you contact the hotel directly and ask to speak with James Ghulam. Thank you 512-833-8100

Dublin, Ireland
Reviewed 30 July 2015 via mobile

I recently stayed here and I really did enjoy my stay. What I liked was the friendly staff, a good breakfast and rooms maintained to a high standard but having said the rooms do need updating as they look a little tired. The hotel also has small swimming pool and gym and there is small park almost outside the front...

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Helpful?
2Thank JOC834
Carla M, Manager at SpringHill Suites Austin North/Parmer Lane, responded to this review

Greetings, Thank you so much for taking the time to share your feedback with us it is much appreciated. In regards to your recent experience we do strive for a super clean and friendly experience each and every time you stay with us and we are glad this was indeed the case on this occasion. Please let us know whenever...

Reviewed 10 July 2015 via mobile

Visiting with friends in Austin and stayed here for large room with living room. Very convenient to highway without being downtown. Across the highway are many shops and restaurants. Hotel was clean and comfortable. It met our needs and at a good price.

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Helpful?
1Thank WendyM1023
Carla M, Manager at SpringHill Suites Austin North/Parmer Lane, responded to this review

Wendy, Thank you so much for the wonderful review of our location it is much appreciated. We look forward to seeing you again whenever next in Austin! Regards, Hotel team!

McKinney, Texas
Reviewed 30 June 2015

Stay was nice and comfortable as usual. Pricing was a little high to me, but that was due to the fact that Dell was down the street (corporate rates during the week). Stayed Sun-Fri while my child attended a film camp at UT. Only issue was the police that were in the parking lot with guns drawn and in the...

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Helpful?
2Thank Candise H
Carla M, Manager at SpringHill Suites Austin North/Parmer Lane, responded to this review

Greetings, Thank you so much for taking the time to share your feedback with us it is much appreciated. I am glad you enjoyed your time at the Springhill Suites Austin North over the annual Rot Rally weekend. As a hotel we do follow policy over guest disturbances as and when needed for the benefit of both employees and other...

Manassas, Virginia
Reviewed 29 June 2015

We stayed at this hotel on 5/10/2015 to 5/12/2015. The rooms were smaller than other Springhill Suites that I have stayed at in other cities, I am not sure why. We also noticed some housekeeping issues (see photos). This hotel is not a Marriott Owned Property and is Managed by a 3rd party (see photos). Perhaps that's a reason for...

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Helpful?
3Thank Serbio_Bombilla
Carla M, Manager at SpringHill Suites Austin North/Parmer Lane, responded to this review

Greetings, Thank you for taking the time to share your experience with us online. We are truly sorry we did not hit your expectations during your previous stay with us and we would definitely like to look into this further. Please can you contact the hotel whenever possible and ask for James Ghulam. Thank you 512-833-8100.

Reviewed 27 June 2015 via mobile

This was my second time to stay here. The location on Parmer is convenient to I-35, Round Rock, and Austin. The staff is friendly and professional. The decor is calming. The rooms are spacious and well equipped. Housekeeping does a phenomenal job of making the place sparkle. I will stay here when I return to Austin.

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Helpful?
Thank Penney B
Carla M, Manager at SpringHill Suites Austin North/Parmer Lane, responded to this review

Peggy, Thank you so much for taking the time to share such a wonderful review with us. A 5* review is something we strive to deliver each and every time you stay with us and we are truly glad this was the case for you. Thank you again for your feedback! Regards, James

Cumming, Georgia
Reviewed 25 June 2015

We stayed here for one night before flying back to Atlanta. The hotel was older and the double rooms had only full sized beds not queen. The air conditioner did not work very well and the room was hot over night. The hotel looked worn and you could tell it was a little older. The staff was friendly and helpful....

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Helpful?
Thank Jennifer995
Carla M, Manager at SpringHill Suites Austin North/Parmer Lane, responded to this review

Greetings, Thank you so much for taking the time to review us online, your feedback will be used constructively to improve moving forward. Please can I ask that you contact the hotel when you get chance so we can look into this further. 512-833-8100 Regards, James

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Enjoy space and style in the NEWLY RENOVATED SpringHill Suites Austin North/Parmer Lane. Conveniently located near I-35 and US 183, our North Austin hotel is just 10 minutes from downtown Austin and offers modern, stylish décor and true Texan hospitality without the downtown prices. We offer complimentary WiFi and new breakfast offerings, including classic American items as well as Eastern favorites such as miso soup, kimchi, noodles, seaweed and white rice as well as a 24-hr Market in the lobby for last-minute snacks. Designed for comfort, each of our newly-renovated suites are 25% larger than traditional hotel rooms and features a kitchen area with mini-fridge, microwave and wet bar as well as Samsung 32" LCD TVs and luxury bedding package. An outstanding location for business travelers, our hotel puts you in close proximity to Dell, Samsung, IBM, Free Scale, HP, Intel, and Applied Materials. Come check out all our new modern conveniences and see why our North Austin hotel is the perfect option when in town! ... more   less 

Additional Information about SpringHill Suites Austin North/Parmer Lane

Address: 12520 N Interstate 35, Austin, TX 78753-1312
Region: United States > Texas > Austin
Price Range: $158 - $274 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Austin North/Parmer Lane 3*
Number of rooms: 132
Reservation Options:
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Also Known As:
Springhill Suites Austin North / Parmer Lane Hotel Austin
Hotel Style:
#40 Business Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Austin North/Parmer Lane staff and other travellers.
1 question
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Questions? Get answers from SpringHill Suites Austin North/Parmer Lane staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room as far as you can from the freeway.”
 of 5 bubbles Kduay, 22 Mar 2016 | Read review
“5th Floor King Suite was excellent”
  • King Room
 of 5 bubbles 286waynei, 12 Jan 2016 | Read review
“View from window was not good!”
 of 5 bubbles 724carlc, 9 Sep 2015 | Read review
“Room one 3rd floor was very quiet,”
 of 5 bubbles pepperd2013, 7 Aug 2015 | Read review
“The biggest problem is that this property has those old wall unit air conditioners instead of central air. These are the ones that make loud thumping noises when the fan motors start and stop. If you are a light sleeper, this is not the place for you.”
 of 5 bubbles texas_zippy, 21 Apr 2015 | Read review
5 of 5