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SpringHill Suites Austin North/Parmer Lane

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#84 of 200 Hotels in Austin
Certificate of Excellence
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SpringHill Suites Austin North\/Parmer Lane
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167 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Austin North/Parmer Lane
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Showing 166: English reviews
Fort Mill, South Carolina
Reviewed 29 September 2014 via mobile

This is one of the nicer Springhill suites that we have been to. Very friendly staff that helped us with everything we needed because we didn't have our luggage. They had some fruit and a small amount of food out all night which was wonderful because we had not eaten all day because of plane fiascos due to the crazy...

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Helpful?
Thank mom8xs
Oregon
Reviewed 28 September 2014

My company booked this hotel for me. The room was very nice: clean, quiet, lots of space, had a couch/TV/fridge. The breakfast was delicious.The staff was very nice and accommodated my special request for a late checkout. Had one problem with the room at check-in, fixed immediately. I will stay here again.

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Helpful?
Thank FLGatorBait
Carla M, General Manager at SpringHill Suites Austin North/Parmer Lane, responded to this review

Dear FLGatorBait, It was a pleasure having you as part of the family and we than you for your perfect review! We are very happy to be able to provide you with a perfect experience in North Austin. We are extremely proud of our service as we strive to ensure every family member feels at home. Our breakfast is certainly...

Webster, New York
Reviewed 7 September 2014

We stayed for several nights in February 2014. We liked everything about the hotel except for one design flaw - when the sofabed was open, using the door to the room was nearly impossible...definitely not good if there had been an emergency. When we expressed our concerns to the staff, they were wonderful and tried to move us or find...

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Helpful?
Thank rcm322
Carla M, General Manager at SpringHill Suites Austin North/Parmer Lane, responded to this review

Dear Rcm322, Thank you for being part of th efamily this year! We enjoy taking good care of our guests and we strive to make you feel at home. We are thrilled you were able to experience the comfort and the relaxing atmosphere you and your family deserve. We are looking forward to hosting you again soon! Cheers,

Henderson, Nevada
Reviewed 25 August 2014

We found this hotel to be very nice. Room was very clean had a good size bathroom and the room was quite roomy. Hotel has free parking, wifi and a nice free breakfast also plenty of free parking.The location is good just north of downtown and just off the freeway. We would stay here again if in the area.

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Helpful?
Thank Gerald C
Carla M, Manager at SpringHill Suites Austin North/Parmer Lane, responded to this review

Dear Guest, Thank you so much for taking the time to share such great feedback with us regarding your recent stay with us. As you mentioned we strive to ensure a super clean, spacious and friendly experience whenever you stay with us. Please let us know whenever you are next in Austin! Regards

Reviewed 23 August 2014

Traveled to Austin TX for business occasionally and stayed at this hotel most of the time. The hotel is in a nice location with the restaurants a.nd shopping mall nearby. The rooms are structures well and spacious and the front desk staff are polite and attentive to the needs and take good care. With the exception of erratic wifi, I...

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Helpful?
Thank Atul C
Carla M, Manager at SpringHill Suites Austin North/Parmer Lane, responded to this review

Dear Guest, Thank you so much for taking the time to share your experience with us it is much appreciated. A clean and friendly experience is something we strive to ensure each and every time you stay with us and we are glad we met your expectations on this recent stay with us. Look forward to seeing you again soon!...

Houston, Texas
Reviewed 8 August 2014

On our second day of our stay, the AC malfunctioned, called the front desk, and they sent the technician and he blame the amount of people in the room, we were 3 small kids and 2 adults. at night, it got almost 79F we didn't get our rest, it was too hot, and didn't expect this low quality from this...

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2Thank EL201408
Carla M, General Manager at SpringHill Suites Austin North/Parmer Lane, responded to this review

Dear Guest, Thank you for taking the time to share your experience on online with Trip Advisor it is much appreciated! For the benefit of other readers we can confirm that the unit in that particular room you stayed was not at full strength and the unit has since been replaced. If you can recall our 'Technician' who was actually...

Conroe, Texas
Reviewed 29 July 2014

Traveled here in late July on business. Peter and the rest of the front desk desk staff were very helpful. The room was very nice and clean and well appointed. I stayed on the fifth floor facing the front of the hotel, away from the freeway. It was nice and quiet and I had no problems at all. The only...

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Helpful?
Thank its5pm
Carla M, Manager at SpringHill Suites Austin North/Parmer Lane, responded to this review

Dear Guest, Really appreciate you taking the time to share your comment on Trip Advisor with us it is much appreciated. Our front and back of house comments will be shared with the team. As mentioned we are in a truly convenient location for those looking for easy access to not only IH 35 but also the grocery store selection...

Alexandria, La
Reviewed 27 July 2014

Good location, very quiet, well lit parking areas, accessible from I-35N and Parmer Ln. Shopping center, Wal-Mart, Target, HEB, banks close by. Plenty of eateries from fast food to mid-scale. Good hot breakfast. Front desk super nice and accommodating. Housekeeping prompt and thorough. Good value.

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Helpful?
Thank Paul G
Carla M, Manager at SpringHill Suites Austin North/Parmer Lane, responded to this review

Dear Guest, Thank you for taking the time to register your feedback on Trip advisor we will be sure to share and recognize your feedback with our hotel team. We are all ambassadors for our hotel and Springhill brand and we are truly pleased to read your comments in that we exceededed your expectations on both quality and location. Please...

Houston, Texas
Reviewed 24 July 2014

Upon arrival, check in was a breeze. I had reserved 2 rooms, and I had to change one of the room accommodation to king bed. Peter, the evening staff was able to arrange it. He was accommodating, and welcoming. The hotel was convenient to restaurants, and other places of business. The hotel was very clean, and the room we had...

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Helpful?
Thank pasyalannatin
Carla M, Manager at SpringHill Suites Austin North/Parmer Lane, responded to this review

Dear Guest, Thank you for sharing your commnets with us in regards to your recent stay it is much appreciated. We will be sure to recognize Piotr for the level of service provided to you as he does so with many other guests. A Super Clean and Friendly experience is something we strive to ensure each and every time you...

corpus christi,texas
Reviewed 21 July 2014

The hotel received a diamond award from the BBB, and I can definitely see why. I had interactions with five different staff members at the front desk, and the all were very polite. The free breakfast buffet is one of the best I've seen. Plenty of fresh fruit, oatmeal, eggs, bacon, etc. All the rooms are suites, so they have...

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Thank abscess234
Carla M, Manager at SpringHill Suites Austin North/Parmer Lane, responded to this review

Dear Guest, Thank you so much for taking the time to share such a wonderful review with us on Trip Advisor it is much appreciated. Our staff service is something we would consider an 'Award winning' asset to our hotel and we are currently rated in the Top 6% of the Springhill brand for this. Your comments further re-iterate our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Enjoy space and style in the NEWLY RENOVATED SpringHill Suites Austin North/Parmer Lane. Conveniently located near I-35 and US 183, our North Austin hotel is just 10 minutes from downtown Austin and offers modern, stylish décor and true Texan hospitality without the downtown prices. We offer complimentary WiFi and new breakfast offerings, including classic American items as well as Eastern favorites such as miso soup, kimchi, noodles, seaweed and white rice as well as a 24-hr Market in the lobby for last-minute snacks. Designed for comfort, each of our newly-renovated suites are 25% larger than traditional hotel rooms and features a kitchen area with mini-fridge, microwave and wet bar as well as Samsung 32" LCD TVs and luxury bedding package. An outstanding location for business travelers, our hotel puts you in close proximity to Dell, Samsung, IBM, Free Scale, HP, Intel, and Applied Materials. Come check out all our new modern conveniences and see why our North Austin hotel is the perfect option when in town! ... more   less 

Additional Information about SpringHill Suites Austin North/Parmer Lane

Address: 12520 N Interstate 35, Austin, TX 78753-1312
Region: United States > Texas > Austin
Price Range: $130 - $259 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Austin North/Parmer Lane 3*
Number of rooms: 132
Reservation Options:
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Also Known As:
Springhill Suites Austin North / Parmer Lane Hotel Austin
Hotel Style:
#40 Business Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Austin North/Parmer Lane staff and other travellers.
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Questions? Get answers from SpringHill Suites Austin North/Parmer Lane staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room as far as you can from the freeway.”
 of 5 bubbles Kduay, 22 Mar 2016 | Read review
“5th Floor King Suite was excellent”
  • King Room
 of 5 bubbles 286waynei, 12 Jan 2016 | Read review
“View from window was not good!”
 of 5 bubbles 724carlc, 9 Sep 2015 | Read review
“Room one 3rd floor was very quiet,”
 of 5 bubbles pepperd2013, 7 Aug 2015 | Read review
“The biggest problem is that this property has those old wall unit air conditioners instead of central air. These are the ones that make loud thumping noises when the fan motors start and stop. If you are a light sleeper, this is not the place for you.”
 of 5 bubbles texas_zippy, 21 Apr 2015 | Read review
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