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All reviewsresearch blvdgreat stayindoor poolthe staff was friendly and helpfulbusiness tripdefinitely stay here againclean roomsexcellent hotelconvenient locationbreakfast buffetfront desk staffeasy accessbed was comfortabledaddylobbyhgiarboretum
Very nice hotel, lots of free parking. Hotel is set back off the road, wedged between 2 restaurants (Bone Daddy's, a barbeque joint) and Pappadeaux (a seafood place).
The breakfast is fabulous and is the best deal in town. Cost is $10.95 per person. Buffet....More
This is a nicely kept hotel in a location convenient to lots of restaurants, shops, and some large office parks. The beds were comfortable and the staff was friendly. The free WiFi had a good speed too.More
Thank Kelsey B
Response from Joe B, General Manager at Hilton Garden Inn Austin Northwest / ArboretumResponded 11 December 2017
Hi there, thank you so much for your great comments. Our location is great. I am happy to hear that the location was convenient for you and I completely agree with you about the variety of restaurants near by and the shops. Thank you for...More
The room had issues with plumbing and heating and had to be moved. The staff was very friendly and worked to solve the problem as fast as possible. Had breakfast there one morning but wouldn't eat there again.
Response from Joe B, General Manager at Hilton Garden Inn Austin Northwest / ArboretumResponded 2 weeks ago
I'm sorry to see that your initial room wasn't perfect. I am glad that my staff was able to solve the problem for you. Never hesitate to let us know when things aren't right so we can make it right. We appreciate your feedback.
Comfortable room, unique hotel, valet parking and breakfast too! I stayed here for a Convention at the convention center and enjoyed my morning walk past Starbucks. I parked my car at the hotel and used valet service a few times and was not billed for...More
Love the consistency of Hilton Hotels! This location is close to everything. They have room service for Lunch & Dinner which is really nice. But its also close to many restaurants. Great Service, Great Food & Exceptional Staff! Definitely Recommend!
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Hilton offers free internet access. This is enough for basic web browsing and email needs. We offer a premium internet option as well that will increase your bandwidth and should be enough for video. The cost of the... More
Hilton offers free internet access. This is enough for basic web browsing and email needs. We offer a premium internet option as well that will increase your bandwidth and should be enough for video. The cost of the premium option is only $4.95 per day. Hope that answers your question.