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Hilton Garden Inn Austin Northwest / Arboretum

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#39 of 200 Hotels in Austin
Certificate of Excellence
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Hilton Garden Inn Austin Northwest \/ Arboretum
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560 Reviews from our TripAdvisor Community

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Showing 556: English reviews
Katy, Texas
Reviewed 2 days ago NEW

The lobby of this hotel is really nice for not being a high end type place. There was a wonderful gas fireplace that warmed us up nicely after being outside in the cold and rain. High marks for it. The rooms themselves were actually quite small. The bathrooms ridiculously so. The bathroom door opened into the front door and into...

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Helpful?
Thank liroi
Glencoe
Reviewed 4 days ago NEW

Look I stay at a lot of Hilton properties this is a nice clean property with a friendly staff. The breakfast is fine and the pool is small but clean an usable. The work out room could use an upgrade but the machine I wanted to use was in working order. Some were not.

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Helpful?
Thank Tim A
Reviewed 6 days ago NEW

The Hilton Garden Inn in Austin on Research Blvd (183) is a great place to stay. Great location to shopping and restaurants as well as they have a good restaurant also. The rooms are always clean and they have a small onsite bar if you want a libation. the staff is professional and friendly. My overall experience has always been...

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Helpful?
Thank Z7688KQsharond
Chicago, Illinois
Reviewed 1 week ago

With a pool, hot tub, gym, and a breakfast we were all happy with our experience. The staff was friendly and helpful - even on Thanksgiving Day. Great location for us and walking distance to some restaurants.

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Helpful?
Thank mbaTravels A
Joe B, General Manager at Hilton Garden Inn Austin Northwest / Arboretum, responded to this review

Thank you for taking the time to let us know about your stay. We really appreciate your positive review. We hope you had a wonderful Thanksgiving. Thanks.

Wylie, Texas
Reviewed 1 week ago

Great room. Great staff. Great manager. Very welcoming. From beginning to end the stay was so great. The whole experience was great for being away from home. Easy to highly recommend. Great value. Very clean. Great breakfast.

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Helpful?
Thank 775rickiej
Joe B, General Manager at Hilton Garden Inn Austin Northwest / Arboretum, responded to this review

Great Review!! Thanks. So glad everything was Great!! See you next time.

New York City, New York
Reviewed 2 weeks ago

Hotel manager Denise was the absolute best and the staff were genuinely friendly not fake smiling you either. The location right next to Bone Daddy's made dinner easy pickings and the breakfast at the hotel was awesome. Will stay there next time I'm in Austin.

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Helpful?
Thank abasi2
Joe B, General Manager at Hilton Garden Inn Austin Northwest / Arboretum, responded to this review

So glad you found the best hotel in Austin. We strive to be the best every day. Glad to hear that you will be back next time. On your return Pappadeaux's will be open for another dinner option. I will pass on your comments to Denise. Thanks.

Houston, Texas, United States
Reviewed 4 weeks ago

Terrific stay, extremely professional staff, nothing but positive comments from this location. Truly enjoyed the weekend stay for my birthday. Highly recommend to anyone visiting Austin and not wanting to stay in the heart of downtown, only a 10 minute drive to downtown, rates are much better.

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Helpful?
Thank John C
Joe B, General Manager at Hilton Garden Inn Austin Northwest / Arboretum, responded to this review

Thank you for taking the time to let everyone know about your great experience. Happy Birthday!! Glad we could make it a great one. See you next time.

Austin, Texas
Reviewed 4 weeks ago

A very pleasant stay at this Hilton Garden Inn location. Near the highway and restaurants. Very convenient, very clean and comfortable. I will stay at this location again in my future travels to Austin

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Helpful?
Thank Gigi H
Joe B, General Manager at Hilton Garden Inn Austin Northwest / Arboretum, responded to this review

Thank you for staying with us while you were here in Austin. We really appreciate the great review and look forward to having you again the next time you are in town.

Reviewed 4 weeks ago via mobile

Standard business hotel, nothing extraordinary. The staff is friendly, but not always able to help. I'm HHONORS member, so performed a check in from the app. But upon arrival received a different room (at least on the same floor). I've asked for a firm pillow, same as I get in other Hilton chain hotels. They did not have it. So...

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Thank albert12345678
Dallas, TX, United States
Reviewed 1 November 2016

Neat, clean, comfortable, , great service, courteous and friendly staff, great value for you money, Family friendly! Very conveniently located, terrific breakfast, room was immaculate. I recommend this hotel for travelers, business persons, families, my friends and the solo traveler.

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Helpful?
Thank George S
Joe B, General Manager at Hilton Garden Inn Austin Northwest / Arboretum, responded to this review

Thank you so much for the awesome review. We really appreciate your feedback and I will be sure to share it with my entire team. Thank you.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
Welcome to the Hilton Garden Inn Austin NW/Arboretum hotel which boasts an ideal location in the Northwest Arboretum while also giving you prime location to The Domain shopping in Austin. We offer complimentary WiFi as well as clean, spacious rooms to make you feel right at home! ... more   less 

Additional Information about Hilton Garden Inn Austin Northwest / Arboretum

Address: 11617 Research Blvd, Austin, TX 78759-4031
Region: United States > Texas > Austin > Northwest Austin
Price Range: $114 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Austin Northwest / Arboretum 3*
Number of rooms: 138
Reservation Options:
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Also Known As:
Hilton Garden Inn Austin Northwest / Arboretum Hotel Austin
Hilton Austin
Austin Hilton
Hotel Style:
#16 Family Hotel in Austin
#21 Business Hotel in Austin
#36 Romantic Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Austin Northwest / Arboretum staff and other travellers.
6 questions
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Denver, Colorado
over a year ago
Lufkin, Texas
Lufkin, Texas

See all questions (6)

Questions? Get answers from Hilton Garden Inn Austin Northwest / Arboretum staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to stay away from the elevators”
 of 5 bubbles mbaTravelsA, 27 Nov 2016 | Read review
“The suites are spacious and bedroom is completely separate.”
 of 5 bubbles 904dellav, 11 May 2016 | Read review
“Ask for room on higher floors and away from lift”
 of 5 bubbles Ricc57, 17 Apr 2016 | Read review
“rooms in the back are more quiet.”
 of 5 bubbles Christian5704, 11 Mar 2016 | Read review
“First floor next to the gym and pool.”
 of 5 bubbles jackiemT5848JW, 5 Mar 2016 | Read review
5 of 5
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