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Hilton Garden Inn Austin Northwest / Arboretum

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#37 of 197 Hotels in Austin
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Hilton Garden Inn Austin Northwest \/ Arboretum
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594 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Austin Northwest / Arboretum
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Showing 590: English reviews
Las Vegas, United States
Reviewed 4 weeks ago

everything about this hotel is good. clean rooms good service, hot breakfast, courteous staff. I have stayed year before several times and keep coming back just cause I am made to feel comfortable. Great Place to stay

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Sumair D
Joe B, General Manager at Hilton Garden Inn Austin Northwest / Arboretum, responded to this review

Thank you for letting everyone know about your numerous great experiences at our hotel. Repeat customers are so important to us and our success. We really appreciate your loyalty.

Atlanta, Georgia
Reviewed 14 February 2017

I recently started traveling for work and stay here because it is close to the office. Everyone is so nice an efficient. The rooms are clean and have everything I need. Pillows are so comfortable. I wish there were a couple more treadmills in the fitness room. Will be back next month!

Review collected in partnership with Hilton Garden Inn
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Thank MillerFamily03
Joe B, General Manager at Hilton Garden Inn Austin Northwest / Arboretum, responded to this review

Thank you for giving us a try while in Austin. We are glad you found us and we are looking forward to seeing you on your next trip.

Los Angeles, California
Reviewed 12 February 2017

I stayed here during a one day business trip. I used to live in Austin, so I know the Arboretum area pretty well. Good location, average size room, pretty modern. Hotel staffs were friendly and fast. A great hotel for short business trip.

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Helpful?
Thank Tanzir M
Joe B, General Manager at Hilton Garden Inn Austin Northwest / Arboretum, responded to this review

Thank you for giving us a try on your return to Austin. We look forward to having you again the next time you are in town.

Reviewed 10 February 2017

I am a Hilton Honors member and I stayed here for 4 nights for a business trip. My room had a musty smell to it as if somebody had smoked in it recently and tried to cover it with air freshener. There was also a constant mechanical hum coming from somewhere in the hallway. It was annoying if the room...

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Helpful?
Thank Amy G
Joe B, General Manager at Hilton Garden Inn Austin Northwest / Arboretum, responded to this review

Thank you for taking the time to review our hotel. So glad that you found the bed so comfortable. I appreciate you letting me know about your missing eye drops. I will be sure to follow up with our housekeeping department on proper protocol on guests items.

Roanoke, Virginia
Reviewed 6 February 2017 via mobile

I'm a Hilton Honors member. Stayed here for three days. Easy on and off from highway with a few restaurants within walking distance. 15-20 drive to the heart of Austin. The three front desk employees I met were very helpful, kind and outgoing. The breakfast omelette prepared was very good along with the service. My room was cleaned and serviced...

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Helpful?
Thank Esteban M
Joe B, General Manager at Hilton Garden Inn Austin Northwest / Arboretum, responded to this review

Thank you for taking the time to share your great experience. We really appreciate the positive feedback and look forward to having your return on your next trip.

Farmington, Connecticut
Reviewed 30 January 2017

Hotel was very clean and had the amenities I have come to expect from a Hilton Garden Inn. Nice homey touch with fruit flavored water in the lobby. I definitely planning to stay here again next time I am in the Austin area.

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Helpful?
Thank MitzyMarine
Joe B, General Manager at Hilton Garden Inn Austin Northwest / Arboretum, responded to this review

We really take pride in having one of the cleanest hotels in Austin. We really appreciate you recognizing my team's efforts to make sure you have the best accommodations. We look forward to serving you again.

Reviewed 29 January 2017 via mobile

Really enjoyed staying here as was visiting new soon to be Texan relatives in Austin. Wife loved the decor and painting within the room. Staff was very hospitable and located within heart of good restaurants!

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Helpful?
Thank Daron W
Joe B, General Manager at Hilton Garden Inn Austin Northwest / Arboretum, responded to this review

We look forward to having you stay with us many times as you visit your newly Texan relatives. Great city, great food, and now you have a great place to stay. See you next time.

houston
Reviewed 28 January 2017

Conveniently located to Arboretum, Domain Very comfortable and well equipped room for the price No complaints Free coffee in room Pappasitos restaurant right in front, walkable, many other restaurants in area short driving distance

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Thank chckmate8
Joe B, General Manager at Hilton Garden Inn Austin Northwest / Arboretum, responded to this review

Glad you were able to enjoy the newest restaurant in NW Austin. Pappadeaux's is right next door and they do a great job. Thanks for staying with us.

Austin, United States
Reviewed 17 January 2017

We had a delightful stay. We arrived early and the desk clerk said they had rooms available so she checked us in at 8:00 a.m. The room is nicely appointed and the beds were very comfortable. Every staff member we interacted with was friendly and helpful. I will definitely choose the Hilton Garden Inn again.

Review collected in partnership with Hilton Garden Inn
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Thank I6256SMjeanr
Joe B, General Manager at Hilton Garden Inn Austin Northwest / Arboretum, responded to this review

Glad to hear that we were able to get you in early. We do everything we can to accommodate early check-ins when at all possible. See you next time.

Minneapolis, Minnesota
Reviewed 15 January 2017

Friendly and helpful staff, good quality breakfast, nice clean rooms. I have been coming here for every single business trip in the Austin area since early 2015. Also decent gym for the size Of the hotel

Review collected in partnership with Hilton Garden Inn
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Thank 277adityar
Joe B, General Manager at Hilton Garden Inn Austin Northwest / Arboretum, responded to this review

Can't tell you how much we love to hear about repeat customers. You are our strongest confirmation that we are doing the right things, for the right reasons. Thank you for your loyalty.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
Welcome to the Hilton Garden Inn Austin NW/Arboretum hotel which boasts an ideal location in the Northwest Arboretum while also giving you prime location to The Domain shopping in Austin. We offer complimentary WiFi as well as clean, spacious rooms to make you feel right at home! ... more   less 

Additional Information about Hilton Garden Inn Austin Northwest / Arboretum

Address: 11617 Research Blvd, Austin, TX 78759-4031
Region: United States > Texas > Austin > Northwest Austin
Price Range: $157 - $361 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Austin Northwest / Arboretum 3*
Number of rooms: 138
Reservation Options:
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Also Known As:
Hilton Garden Inn Austin Northwest / Arboretum Hotel Austin
Hilton Austin
Austin Hilton
Hotel Style:
#16 Family Hotel in Austin
#21 Business Hotel in Austin
#36 Romantic Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Austin Northwest / Arboretum staff and other travellers.
6 questions
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Denver, Colorado
over a year ago
Lufkin, Texas
Lufkin, Texas

See all questions (6)

Questions? Get answers from Hilton Garden Inn Austin Northwest / Arboretum staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very comfortable mattresses”
 of 5 bubbles 941amyg, 10 Feb 2017 | Read review
“Rooms away from the elevators are quieter”
 of 5 bubbles 1DeniseG, 8 Dec 2016 | Read review
“Ask to stay away from the elevators”
 of 5 bubbles mbaTravelsA, 27 Nov 2016 | Read review
“The suites are spacious and bedroom is completely separate.”
 of 5 bubbles 904dellav, 11 May 2016 | Read review
“Ask for room on higher floors and away from lift”
 of 5 bubbles Ricc57, 17 Apr 2016 | Read review
5 of 5