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Hilton Austin

Hilton.comUS$233*
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#23 of 201 Hotels in Austin
Certificate of Excellence
GreenLeadersGold level
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Hilton Austin
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1,578 Reviews from our TripAdvisor Community

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Showing 1,534: English reviews
USA
Reviewed 2 April 2016

I was the tag along accompanying my wife while she attended a conference. I was really impressed with the hotel and Austin in general. We had a corner room with a great view of the river and downtown area. The room was very quiet and large. The bathroom was on the small side but perfectly adequate. I used the pool,...

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Helpful?
Thank KLHUsa
HiltonAustin, Manager at Hilton Austin, responded to this review

Thank you for these wonderful comments! On behalf of the entire hotel, we are delighted that you enjoyed everything from your room to our amenities to our prime location in downtown Austin. Whether it be for business or leisure, we hope to welcome you back to Hilton Austin in the future!

Reviewed 1 April 2016

Great location, Great views, Great servcie. Robert does an outstanding job running this hotel. The Hilton Honors lounge located on the 25th floor is awesome. The pool area is very clean and teh water temperature was just right.

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Helpful?
Thank tziarnik
HiltonAustin, Manager at Hilton Austin, responded to this review

Thank you for this great review!! We will certainly pass these comments along to Robert, as he is extremely proud of the level of service that we strive to provide our guests. We are also glad that you enjoyed everything from the HHonors lounge to the pool, and we look forward to welcoming you back to the Hilton Austin in...

Portland, United States
Reviewed 31 March 2016

We love Austin and the Austin Hilton is an excellent place to stay and from which to see it all! Great location, amenities and service. We discovered the Eastside restaurants, bars and food carts; walked to Rainey Street and got in line for Franklin Barbecue.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank John P
HiltonAustin, Manager at Hilton Austin, responded to this review

Hi John - We strive to give our guests Plus One Service, so we are delighted that you had such a wonderful experience with us! Something new is always popping up in Austin, so we hope to welcome you back again soon, and if you ever need any recommendations, our dedicated Concierge team always has the latest and greatest tips....

Reviewed 30 March 2016 via mobile

This was a great two night stay for myself and other colleagues. The room was clean, excellent personnel and great accommodations. They have a very nice outdoor pool, fitness center, spa (which I didn't have time to use). The location made it simple to walk to several restaurants and bars.

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Helpful?
Thank Jennifer F
HiltonAustin, Manager at Hilton Austin, responded to this review

Hi Jennifer - As a convention center hotel, we certainly know how important our rooms and amenities are for our business travelers, so we are delighted that everything exceeded your expectations! We do hope to welcome you back to Hilton Austin whether it be for work once again or just for leisure. Thank you!

Chicago, Illinois
Reviewed 30 March 2016

This is a beautiful hotel. It is conveniently located to walk to restaurants, shopping, and places of interest, but also provides enough amenities that you never need to leave the hotel. The staff is courteous and helpful and makes you feel welcome. The rooms are nicely furnished with a refrigerator, coffee service and safe, but no microwave.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Linda P
HiltonAustin, Manager at Hilton Austin, responded to this review

Hi Linda - Thank you for taking the time to write this great review! While we are certainly delighted that you enjoyed our prime, downtown location as well as your amenities, we are even more pleased that you received such excellent service from our dedicated staff! Our goal is to treat every guest like a VIP, so we will definitely...

Las Vegas, Nevada
Reviewed 29 March 2016

The staff were very friendly, room was nice and clean just the vacation I needed, I will definitely be back, the bed was comfortable and everyone treated me well , modern property with great amenities.

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Helpful?
Thank windtraveler344
HiltonAustin, Manager at Hilton Austin, responded to this review

Thank you so much for taking the time to provide your feedback! We strive to give every guest Plus One service, so we are delighted that you we were able to exceed your expectations during your recent vacation. We will certainly share your comments with our team as well, and we hope to welcome you back to Hilton Austin very...

Pennsylvania
Reviewed 28 March 2016

Nothing really special about this Hilton, nor do they make their Diamond members feel very special. Stayed on an average floor in an average room next to housekeeping. I may be spoiled but used to a little better treatment at other Hiltons but not so much at this location. Hyatt treats me much, much better.

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Helpful?
Thank FareAdvice
HiltonAustin, Manager at Hilton Austin, responded to this review

Thank you for taking the time to provide your feedback! While we are glad that you enjoyed the hotel and our location, I would like to apologize if we did not provide the VIP service you truly deserved. As a Diamond Member, we certainly value your loyalty, and we should have shown you this appreciation during your stay. If you...

West Palm Beach, Florida
Reviewed 28 March 2016

Excellent hotel and a very upscale Hilton. The location couldn't have been better as you can walk just about anywhere to grab food or a drink. Rooms are big and comfortable with refrigerators. I highly recommend

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Helpful?
Thank Emmy M
HiltonAustin, Manager at Hilton Austin, responded to this review

Hi Emmy - Thank you so much for the great vote of confidence! Being in the heart of downtown Austin, you can go any direction to find awesome restaurants and live music, and we are glad you were able to take advantage of our great location and find a nice, comfy room waiting for you at the end of your...

Overland Park, Kansas
Reviewed 28 March 2016

From check in to check out I had no complaints. Hotel is in a great location just a block or two away from lots of bars and restaurants. The only strange thing was when I asked multiple workers at the front desk the best way to get to the airport and they had no idea. I can't imagine this was...

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Helpful?
Thank Steve M
HiltonAustin, Manager at Hilton Austin, responded to this review

Hi Steve - We are absolutely delighted that enjoyed your stay from check in to check out as well as our prime location in the heart of downtown Austin! In regards to your comment about airport directions, you are correct that this is a fairly common question, so we will certainly share this with our front desk team so they...

Greenville, South Carolina
Reviewed 27 March 2016

You can walk to almost everywhere you'd want to go to as a tourist in Austin. Hotel seems very new and modern. Love the 8th story location of pool and terrace (but they need to staff the bar out there more regularly and get more seating for those not right at poolside). Surrounded by great restaurants, nightlife, parks, etc. You...

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Helpful?
Thank D M
HiltonAustin, Manager at Hilton Austin, responded to this review

Thank you for this great review! Last year, we underwent a major renovation to all of our guest rooms, so we are proud that you found it "new and modern"! Being in Texas, it's always hard to predict the weather in these spring months, but I will certainly share your comments regarding the pool deck area & bar with our...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Hilton Austin hotel, situated in downtown Austin adjacent to the Convention Center. Our hotel is surrounded by the city's most vibrant shopping, dining and entertainment scene. The famous 6th Street Entertainment District, Warehouse District, and 2nd Street District are all within walking distance of this downtown Austin hotel. ... more   less 

Additional Information about Hilton Austin

Address: 500 E 4th St, Austin, TX 78701-3720
Region: United States > Texas > Austin
Price Range: $284 - $609 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Austin 4*
Number of rooms: 801
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Booking.com, Travelocity, Hotels.com, Hotwire, Orbitz, Priceline, Cancelon, Cheap Tickets, getaroom.com, TripOnline SA, HotelsClick, HotelQuickly and HRS so you can book your Hilton Austin reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Austin Hotel Austin
Hilton Hotel Austin
Austin Hilton Hotel
Hotel Style:
#3 Green Hotel in Austin
#5 Spa Hotel in Austin
#12 Luxury Hotel in Austin
#16 Business Hotel in Austin
#16 Romantic Hotel in Austin
#19 Family Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Austin staff and other travellers.
19 questions
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Questions? Get answers from Hilton Austin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The xx56-xx59 rooms on each floor are tucked away, so they are nice and quiet!”
tmagic11, 29 May 2017 | Read review
“Even rooms overlook I-35; good for traffic”
283georgeb, 26 May 2017 | Read review
“Use the Hilton smartphone app to check in and select your room”
  • Well appointed comfortable room
  • Open your door with your smartphone
  • Open your door with your smartphone
  • Spacious bathroom
  • Spacious bathroom
  • Smart door lock works can be opened by phone
davidhF539RM, 16 May 2017 | Read review
“make sure your windows do not face 6th street”
davidkT6140SE, 9 May 2017 | Read review
“Stayed on 13th floor pick a high floor away from noisy street”
gazalondon2017, 2 May 2017 | Read review
5 of 5
Hilton.com
US$233* /night
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TripAdvisorUS$233
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Prices are for 1 room, 2 adults
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