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Hilton Austin

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Traveller (341)
Room & Suite (239)
Dining (100)
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Overview
  • Excellent53%
  • Very good31%
  • Average10%
  • Poor4%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Hilton Austin
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Austin
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Jun. 4Jun. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,944)
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1,890 results
Traveller rating
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All reviewsconvention centerthe executive loungeliberty taverngreat locationtacowithin walking distancenice hotelself parkingattending a conferenceroom servicesixth streetbars and restaurantsnight lifeheart of downtownvalet servicelive musicbusiness trip
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631 - 635 of 1,890 reviews
Reviewed October 7, 2016

The Hilton Austin is a great business traveller hotel in a central location in Austin. It offers spacious rooms with the usual refinements of a Hilton hotel. Staff was very friendly, helpful and knowledgeable. The fitness centre is very well stocked and they got a...More

Thank Sebastian W
Response from HiltonAustin, Manager at Hilton AustinResponded October 9, 2016

Thank you very much for the great review! The Hilton Austin takes pride in providing excellent service to all our guests, so we are truly delighted that you had such a positive experience with our staff, fitness center and Executive Lounge. Thank you again and...More

Reviewed October 6, 2016

We spent one night at this hotel this week, paid $445 with tax, and were sorely disappointed in the quality of the hotel and the services provided. The lobby appears to be getting renovated and was in disarray, the hotel bar was bland and the...More

Thank LMHTX
Response from HiltonAustin, Manager at Hilton AustinResponded October 7, 2016

Thank you for providing your feedback. First, please let me sincerely apologize for the issues you experienced during your recent stay. Our goal is to treat our guests to a truly memorable experience with the best customer service, and I am truly sorry that we...More

Reviewed October 5, 2016

My husband and I fly to Austin to attend the ACL Music Festival every year. We always stay at the Hilton Austin. The hotel accommodates early check-in, rooms are clean and comfortable, nice amenities, and extremely welcoming staff. The lobby is currently under renovations but...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Mary H
Response from HiltonAustin, Manager at Hilton AustinResponded October 7, 2016

Hi Mary - Thank you for the excellent endorsement! We are absolutely delighted that we were able to treat you to another great stay for your annual ACL trip, and we definitely appreciate your loyalty. We are undergoing exciting renovations to both our lobby and...More

Reviewed October 4, 2016

We stayed four nights in September at the Hilton Austin for a conference being held at the property. Our stay went well. It was fine for business stay. We had multiple reservations as part of our stay was paid personally and part was paid through...More

Thank Mark B
Response from HiltonAustin, Manager at Hilton AustinResponded October 7, 2016

Thank you so much for your comments! We are so glad you were able to take advantage of our prime location in the heart of downtown Austin and that you enjoyed the comforts of your room as well as our numerous amenities. However, I do...More

Reviewed October 3, 2016 via mobile

Booked this property for my boss and hotel was very accommodating . He had a late flight and I needed to make sure room service was there when he got in. Hotel was very good with following the meal order and had it delivered promptly...More

Thank Gabriel B
Response from HiltonAustin, Manager at Hilton AustinResponded October 7, 2016

Thank you for this stellar review! We strive to provide Plus One Service to all of our guests, so we are delighted to hear that you received such excellent and prompt customer service from everyone you encountered. Vera is certainly one of our super stars,...More

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Most Booked Properties in Austin
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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$194 - US$434 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Austin
#5 Spa Hotel in Austin
#13 Luxury Hotel in Austin
#16 Business Hotel in Austin
#16 Romantic Hotel in Austin
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$194 - US$434 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Austin
#5 Spa Hotel in Austin
#13 Luxury Hotel in Austin
#16 Business Hotel in Austin
#16 Romantic Hotel in Austin
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (341)
Room & Suite (239)
Dining (100)
Pool & Beach (44)
Amenities (69)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
e4kaitlyn
May 6, 2018|
AnswerShow all 5 answers
Response from emmy | Reviewed this property |
Not sure.....there was not one in our room, but they may have one available in other rooms. Call front desk to inquire,
0
Votes
Stefani C
April 28, 2018|
AnswerShow all 4 answers
Response from HiltonAustin | Property representative |
Hi Stefani - The Starbucks located in our lobby does accept the Starbucks App as payment, but you cannot currently redeem rewards due to some technical issues. We are working diligently on fixing this though. They are open... More
0
Votes
Teresa D
February 19, 2018|
AnswerShow all 4 answers
Response from HiltonAustin | Property representative |
Hi Teresa - Yes, all of our rooms do have a mini-refrigerator and safe, generally tucked inside the dresser and closet. If you have any additional questions, please let us know. Thank you!
0
Votes
Room Tips
"Don’t come"
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"Higher floor, city view"
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"At least on the twentieth floor, choose an even numbered room for the best view."
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"Ask for quiet room with less street noise"
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