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Sleep Inn & Suites Austin

Traveller (16)
360
Panoramas (8)
Pool & Beach (23)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Breakfast Available
Business Centre with Internet Access
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Quiet
Family
HOTEL CLASS

Location

Full view
Contact
8410 E Highway 290, Austin, TX 78724-2413
Getting there
Austin-Bergstrom Intl Airport15 km
See all nearby hotels
133Reviews
186Photos
2Q+A
20Room tips
Traveller rating
  • 81
  • 38
  • 7
  • 3
  • 4
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
This had been our go to hotel when our family is in the Austin area. The wife and I made a reservation for Veteran's Day weekend. Our issue was the 2nd night. I had just shut down my laptop for the night and happened to see something on the bed moving towards my wife who was
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Response from Sleep Inn & Sui... A, Manager at Sleep Inn & Suites Austin
Responded Dec. 10, 2018
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Due to the situation at hand, we did issue you a complete refund for your entire stay with us. Sincerely, Mark P. Front Office Manager Sleep Inn & Suites Austin-Northeast 512-524-5400
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Lovely room. We lucked out getting the front big double bed room above the entrance! We have a double picture window on the front and a big picture window at the end of the room. Bathroom is OK, but the towels are thin. When asking to get more towels we got towels that don't
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In town and I prefer to stay in the I35/290 area...never considered going this far east but glad I did...this is a clean comfortable hotel with friendly staff and an above average breakfast...no frills, just the basics done well.
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Response from Sleep Inn & Sui... A, Director of Sales at Sleep Inn & Suites Austin
Responded Oct. 8, 2018
Thank you for the very nice review. I will be sure to share your feedback with the team. I’m delighted to hear our staff took such great care of you. It certainly was our pleasure to be of service and we hope you will continue to choose the Sleep Inn & Suites Austin Northeast for all your visits. Warmest regards, Christian R.
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We were forced to stay here because of a soccer tournament. The reviews scared me, but it turned out to be a fairly nice property. It is clean and functional. The beds and pillows are good. Towels were not plentiful, but we had enough.
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Response from Sleep Inn & Sui... A, Front Office Manager at Sleep Inn & Suites Austin
Responded Sep. 4, 2018
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Mark P. Front Office Manager Sleep Inn & Suites Austin-Northeast 512-524-5400
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We stayed here along the way of a long trip. We are not using our electric car for this trip, but we are pleased to see that when we come again that they have electric plugins. Hooray for Sleep Inn. On arrival there was an excellent repast. The pool was inviting and relaxing.
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Response from Chris L, Director of Sales at Sleep Inn & Suites Austin
Responded Aug. 13, 2018
Hi David- Thank you for the great feedback. We are glad you had a memorable experience and I’m happy to hear the staff took excellent care of you and your friends. We hope you will continue to use our facilities whenever you are in town. Warmest regards, Christian
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All photosTravellerRoom & SuitePool & BeachDining Business Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorSleep Inn & Suites Austin
The Two Queen Beds at the Sleep Inn & Suites Austin
Professional photo exclusively commissioned by TripAdvisorSleep Inn & Suites Austin
The King Suite at the Sleep Inn & Suites Austin
One of three bed bugs that we killed.
Professional photo exclusively commissioned by TripAdvisorSleep Inn & Suites Austin
The Two Queen Beds at the Sleep Inn & Suites Austin
Professional photo exclusively commissioned by TripAdvisorSleep Inn & Suites Austin
The Two Queen Beds at the Sleep Inn & Suites Austin
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Noon checkout... 3 o’clock check in unless the room is ready and you can get in earlier. Call ahead and verify..
0 votes
Apparently you are on a computer asking this question, have you ever heard of Google maps?
0 votes
Show all answers
"Look elsewhere."
"I think all the rooms would be about the same, those on 1st floor, could be a little noisier"
"My room did not have a tub which I preferred. But you may want one so better ask about it."
"Back rooms have easy access from back door."
"As usual, for a quiet room ask for an area away from the elevator and vending machines."
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PRICE RANGE
US$90 - US$203 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTexasAustin
NUMBER OF ROOMS
82
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