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Holiday Inn Austin-Town Lake

HolidayInn.comUS$170*
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02/04/2017 03/04/2017
1 room 2 adults 0 children
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Holiday Inn Austin-Town Lake
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743 Reviews from our TripAdvisor Community

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Showing 723: English reviews
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Saint Louis, Missouri
Reviewed 4 days ago NEW

Hotel is in a great location, their shuttle picked us up from the airport and dropped off within a two mile radius of the hotel, which mean you have a free ride to Rainey St., Congress, and Downtown, just need to tip the awesome driver! We typically had James as our shuttle driver and he is so personable and contagiously...

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Helpful?
Thank mkrenaud08
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thank you so much for the Five Star review and you compliments to our staff. Keeping our guests and employees is our goal every day and we're glad you noticed. Please come back and stay with us again soon.

Frisco, Texas
Reviewed 2 weeks ago via mobile

Walking distance to the local food trucks on Flores street and even to 6th street. Enjoyed a morning walk across the hotel to the Lady Bird Lake. Very secure during the day with patrol cyclists. At night, very limited lighting from the hotel. Hotel has garage parking, nice hotel staff and clean. We found our hotel spot, will stay here...

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Helpful?
Thank Eddie C
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thanks for the great review. We're glad you enjoyed your stay and had the opportunity to enjoy our location and easy access to much of what Austin has to offer. Yes, please come back and stay with us again soon.

New Canaan
Reviewed 2 weeks ago

We found Tod Peddie to be among the most helpful managers we have ever met! Our travel plans were somewhat complicated, and Tod helped us make everything turn out smoothly. He really knows how to help guests, and so pleasantly too!

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Helpful?
Thank Henry & Lisa H
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thank you so much for the wonderful comment. Arranging travel can certainly be frustrating and I'm glad we were able smooth out the rough edges. Please let us know when you can come down and stay a while.

Manchester
Reviewed 2 weeks ago

We arrived at this hotel Feb 25th for 3 nights. Travelling from the UK, arriving into IAH and then driving to Austin, as you can imagine was a long day. So to be greeted by Josh at the front desk was a great welcome. If you want to know all about the things to do and where to go in...

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Helpful?
1Thank floridasunset_9
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thanks for taking a moment to leave your comments. Thanks too for your praise of Josh. We strive hard to offer the kind of Texas hospitality you expect in Austin. We're glad you got the chance to enjoy the area around the hotel. Many of Austin's best attractions are near by and Rainey Street has certainly become one of them....

Pearland, Texas
Reviewed 2 weeks ago

I'll start with the positives. The bed was very comfortable, and the noise level was good as my room faced the freeway. I requested a lake view, but I was told they could not accommodate this. The pool has a lovely view of the lake, and seating is comfortable, but there are no umbrellas. The lobby and sitting areas are...

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Helpful?
Thank cihnen
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thank your for bringing these issues to our attention. We regret that there were challanges with just about every element of your stay. I will share your observations with our management team and post for the staff to review. We work hard every day to provide the best, most efficient service and hospitality in Austin and your comments will only...

Florence, Italy
Reviewed 3 weeks ago via mobile

The remodel looks good but we didn’t have a chance to use the bar/restaurant facilities. The location is super being right next to the lake and a 10 minute walk from Rainey Street. One observation when walking back from Rainey Street is the transition from the lakeside park area to the front door of the hotel. After dark this transition...

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Helpful?
Thank Arizonapopi1
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thanks for taking a moment to relay your observations. We have explored several ways to access Rainey Street from the hotel. Each have their advantages and drawbacks. The most pleasant route is to exit the rear of the hotel and walk to the hike and bike trail to the south end of Rainey Street. Currently, the city is upgrading this...

Cambridge, United Kingdom
Reviewed 3 weeks ago via mobile

I stayed here a year ago when there was renovation work being done and the hotel did not rate highly. I've now just returned from a weeks stay and am glad to report that the renovation work has vastly improved the bar/restaurant which is now bright, light and spacious. Breakfast has also improved with the removal of the buffet and...

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Helpful?
Thank mambroz
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thanks for the great review. We're glad you noticed the results of our renovation. Actually, we renovated guestrooms in 2015 with new furnishings, vanities, wall coverings, window treatment, seating and lighting. In the North Tower, we installed walk in showers. We're glad you enjoyed the new look and hope you come back again next year.

Reviewed 3 weeks ago

Stayed here for four nights for business. Great location within walking distance to good restaurants and the lake. Had a view of the lake, which was nice too. Decor was okay but the bathroom looked newly renovated. Free wifi and free parking - nice perks. Had issue with water pressure two out of the four mornings I showered. Barely enough...

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Helpful?
Thank EricBayArea
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thank you for taking a moment to relay your comments. We're in the process of replacing key elements of the elevator works and apologize for the inconvenience. When engineering issues are reported to the front desk, they are entered into an automated app that aleats the appropriate staff member. In this case, engineering entered the room for repair. The desk...

Houston
Reviewed 3 weeks ago

Serviceable property right on I35 but the saving grace is there are rooms that view the lake. I have the top floor, with a lovely view of the lake and also the freeway. Noise is not terrible here on the 11th floor and would not wish to be any lower. Now to the realities....the room, at nearly $200 per night,...

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Helpful?
1Thank nancydHouston
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thank you for taking the time write a review and bring these issues to our attention. We share your disappointment in your stay as all these issues were avoidable. I checked the room used and all the furnishings are present. The 11th floor of our Lake Tower is wider and rooms are about five feet longer that others, giving the...

A TripAdvisor Member
1 review
Reviewed 4 weeks ago via mobile

I'm staying at this Holiday Inn right now. It's a lovely renovation and a great location. HOWEVER please be cautioned that when you do not have the deadbolt set on your room door from the inside anybody can open your door with a credit card in about one second by sliding the card in the door jamb and popping it...

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Helpful?
Thank A TripAdvisor Member
todped, Director of Sales at Holiday Inn Austin-Town Lake, responded to this review

Thanks for relaying this information and for your compliments to our hotel. I'm afraid I must disagree with your assessment of our new electronic lock system. When properly installed it is virtually impossible to open these doors with a credit card. You may have noticed that there are two latches. The smaller latch is known as a "DeadLatch". When the...

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02/04/2017 03/04/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Welcome to the Live Music Capital of the World!Stay at Austin s Holiday Inn Town Lake and experience the comfort of 321 guest rooms, most overlooking Austin s scenic Hike & Bike trail and Lady Bird Lake, plus 3400 sq. ft. of flexible meeting/banquet space. A 100% smoke free facility, we are centrally located on IH35 & Lady Bird Lake and offer complimentary shuttle service (based upon availability) to Austin downtown s major attractions such as Texas State Capitol, Austin Convention Center, the University of Texas, the world famous Sixth Street/Warehouse Entertainment Districts offering local favorite bands, clubs & restaurants, and Bergstrom International Airport (AUS).The Holiday Inn Town Lake captures Austin s unique flavor and atmosphere, with bike, Segway and kayak rentals in the lobby, complimentary media room offering free blockbuster movies, free Wi-Fi and complimentary garage and surface lot parking. Serving breakfast, lunch, and dinner, our Pecan Tree Restaurant offers casual dining at affordable prices and enjoy your favorite beverage and appetizer in our Tavern Lounge and view one of our three large flat screen TVs! Re-energize in our 24 hour exercise facility and outdoor heated roof top pool, which is the perfect place in Austin to enjoy a burnt orange Austin sunset! The Holiday Inn Austin Town Lake offers lots of services but our focus is to create a memorable experience at a reasonable price. Welcome to Austin and welcome to the Holiday Inn Town Lake! ... more   less 

Additional Information about Holiday Inn Austin-Town Lake

Address: 20 North IH-35, Austin, TX 78701
Region: United States > Texas > Austin
Price Range: $218 - $441 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Austin-Town Lake 3*
Number of rooms: 322
Reservation Options:
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Also Known As:
Holiday Inn Austin Town Lake Hotel Austin
Austin Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Austin-Town Lake staff and other travellers.
16 questions
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Questions? Get answers from Holiday Inn Austin-Town Lake staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a lake view room if you want a good nights sleep”
 of 5 bubbles floridasunset_9, 6 Mar 2017 | Read review
“Other reviews were correct.. ask for a lake view and no freeway”
 of 5 bubbles Inglishprincess, 18 Feb 2017 | Read review
“I was in the North Tower and really enjoyed it.”
 of 5 bubbles Ewong77, 14 Feb 2017 | Read review
“I was on the 14th floor (top floor) and still heard the highway traffic as if my window was open, request a lakeside room.”
 of 5 bubbles TravlinMan61, 30 Jan 2017 | Read review
“Opt for a room on a higher floor with a lake view”
 of 5 bubbles 804raem, 13 Dec 2016 | Read review
5 of 5
HolidayInn.com
US$170* /night
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TripAdvisorUS$170
AMOMAUS$368
Booking.comUS$170
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Prices are for 1 room, 2 adults
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