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    Holiday Inn Austin-Town Lake

    20 North IH-35, Austin, TX 78701
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    May 8
    1 room, 2 adults, 0 children
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    Traveller (156)
    Room & Suite (161)
    Pool & Beach (36)
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    Overview

    • Excellent23%
    • Very good30%
    • Average26%
    • Poor12%
    • Terrible7%
    Travellers talk about
    Free Wifi
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    3 Star Hotel
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    Extended Stay America - Austin - Downtown - Town Lake
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    Rooms
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    1 room, 2 adults, 0 children
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    Reviews (756)
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    291 - 295 of 756 reviews

    Reviewed 17 October 2014

    I was there for a conference. The meeting rooms were okay. The bedroom was fine with a nice lake view. I did not eat at the restaurant as the conference provided enough snacks for a meal. But it appeared the nearest restaurants outside the hotel...More

    Thank wgn
    Response from todped, Director of Sales at Holiday Inn Austin-Town Lake

    Thanks for your complimentary review. We do indeed have numerous restaurants and night spots less than a five minute walk from the hotel. Rainey street is a collection of mid century bungalow homes that have been converted into food and beverage hot spots just north...More

    Reviewed 15 October 2014

    The building needs a renovation, although the staff did its best to ensure that we will have a good stay at the hotel. They are helpful, polite and being polite as well someone can have the max of the hotel services, even the free shuttle...More

    Thank K K
    Response from todped, Director of Sales at Holiday Inn Austin-Town Lake

    Thanks for the thorough comments. It appears that you had the opportunity to explore the area around the hotel and much of the city. I agree with you on Rainey Street. In the last 4 years it’s gone from a sleepy collection of old bungalow...More

    Reviewed 15 October 2014

    First off I've stayed here several times & the location is perfect for needing to be close to downtown area. Also having a free shuttle to take you to the Frank Erwin Center was awesome too. The bartender is very attentive too because he remembered...More

    Thank amytx84
    Response from todped, Director of Sales at Holiday Inn Austin-Town Lake

    Thanks for taking a few moments to relay your comments. We do indeed have a great location on Lady Bird Lake and the many activities it offers. We also offer complimentary shuttle service to the airport along with free parking and WiFi We may not...More

    Reviewed 12 October 2014 via mobile

    BREAKFAST IS NOT INCLUDED. APPARENTLY YOU HAVE TO PAY FOR THE BREAKFAST. Usually breakfast is complimentary in every hotel but here it is not. U have to pay. They don't have a dustbin the bathroom if you want to throw dirty used toilet paper in...More

    Thank Pratiti M
    Response from todped, Director of Sales at Holiday Inn Austin-Town Lake

    Thank you for taking the time to make comments on our hotel. I’m curious to find where we are listed as including breakfast in our room rate other than our “Best For Breakfast” package. I double checked our brand website and complimentary breakfast is not...More

    Reviewed 1 October 2014

    If you don't work for the airlines you are basically a second class citizen. But, that is the good news. The bad news is the front desk is nice but challenged. The building is very old and the location is an adventure to find. My...More

    Thank Ron S
    Response from todped, Director of Sales at Holiday Inn Austin-Town Lake

    Thanks for the interesting review. I’m not sure what is meant by challenged but we’re very proud of our desk crew and get consistently excellent comments about their efficiency and hospitality. We certainly do value our airline partners but they are a small part of...More

    Extended Stay America - Austin - Downtown - Town Lake
    249 reviews
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    985 reviews
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    Radisson Hotel & Suites Austin Downtown
    1,983 reviews
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    Embassy Suites by Hilton Austin - Downtown/Town Lake
    1,075 reviews
    #61 of 200 hotels in Austin
     
    About
    Amenities
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Conference Facilities
    • Airport Transportation
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$153 - US$351 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    Photos
    Traveller (156)
    Room & Suite (161)
    Pool & Beach (36)
    Dining (26)
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    Questions & AnswersAsk a question
    TheKirkyLife
    How would I go about organising the shuttle service from the airport? Is there a designated pickup area?
    25 March 2017|
    Answer Show all 5 answers
    Response from CPhillipson | Reviewed this property |
    The previous respondent's answer is spot on. I do think it is important to phone the hotel upon arrival. I did this and they turned the minibus around to collect us.
    1
    Vote
    Ash F
    What time does your shuttle run for guests? Does this shuttle bring you to 6th street during the early evening? Trying to find a way to get to dinner and a show when visiting.
    25 February 2017|
    Answer Show all 6 answers
    Response from todped | Property representative |
    Contact the front desk when you arrive or as soon as you can to schedule a run down to 6th street. Keep in mind that the shuttles are use for other guests and the scheduled airport runs.
    0
    Votes
    Kirkleyak
    I have read mixed reviews about wifi... is it really free (in room? I see that some say only available in lobby areas) and is it available in room?
    2 January 2017|
    Answer Show all 9 answers
    Response from CPhillipson | Reviewed this property |
    WiFi worked well in the room. I didn't pay any charge to use it.
    1
    Vote
    Room Tips
    "Ask for a room in tower that faces the water."
    Read review
    "Pick the lake side, not the I 35 side."
    Read review
    "Choose a lake view room if you want a good nights sleep"
    Read review
    "Other reviews were correct.. ask for a lake view and no freeway"
    Read review