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Courtyard Austin Downtown/Convention Center

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#59 of 197 Hotels in Austin
Certificate of Excellence
GreenLeadersSilver level
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Courtyard Austin Downtown\/Convention Center
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384 Reviews from our TripAdvisor Community

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Showing 375: English reviews
Reviewed 1 week ago NEW

Hotel is very clean, staff is very friendly and kind enough to help give directions. The room rate was decent. They have one outlet, Champions sports bar and grill. This hotel is Very very close to the Conv center and a short walk to the Hilton. There is a Starbucks on property.

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Helpful?
Thank Sally B
Andy Z, General Manager at Courtyard Austin Downtown/Convention Center, responded to this review

Dear Sally B., Thank you, for your review. We appreciate all the wonderful comments about our friendly team, the restaurants, and your accommodations. Thank you for your helpful feedback, we hope to have a future opportunity to welcome you back again!

Lutry, Switzerland
Reviewed 2 weeks ago

hotel needs urgently to be renovated, room was cold and noisy. Bed not comfy, no fridge in room, checking in took ages. Not the best place in town in my humble opinion. Will definitely avoid the place next time I'll be around.

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Helpful?
Thank pierre-henri c
Andy Z, General Manager at Courtyard Austin Downtown/Convention Center, responded to this review

Thank you, for taking the time to write your candid review. We take all comments to heart; our apologies that we missed a key opportunity to make your stay the exceptional experience that we strive to do with each and every guest. Please consider a future stay so that we may have another chance to change your opinion of our...

Winston Salem, North Carolina
Reviewed 2 weeks ago

The staff at Courtyard was really great in helping me surprise my wife a day early in our travels. I think that there were many great things about this hotel but what stood out to me was their ability to work with different situations. The one thing I have to stay is that some of my wife's colleagues did not...

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Helpful?
1Thank Elij51189
Andy Z, General Manager at Courtyard Austin Downtown/Convention Center, responded to this review

Thank you for your review. We appreciate the kind words about the staff and our facilities. This staff makes our hotel. The hotel is just walls, our employees breathe life into them. The team we have at this hotel is what makes it such a special place. They make all the difference in your stay. I am proud to have...

New York City, New York
Reviewed 4 weeks ago

The hotel was conveniently located near everything, 6th street with all the drinking and live music, Bus/Rail Transportation, University of Texas, State Capital and MORE. The overall room was comfortable and clean. WIFI was excellent with minimal internet connection drops on the 6th floor. They have wash/dry for $1 that was great because I did not pack enough, plus detergent...

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Helpful?
Thank Bryan Y
Andy Z, General Manager at Courtyard Austin Downtown/Convention Center, responded to this review

Thank you, for your review. We appreciate all the wonderful comments about your the hotel and our location. It is good to know that based upon this experience you would stay with us again!

Edmonton AB
Reviewed 15 December 2016

We recently spent a couple nights at the Marriott Courtyard while attending our company year end meetings and Christmas party. We were on the 6th floor in a standard suite. The room had a small kitchenette which was nice but we really didnt use it, other than the ice maker in the refrigerator. The room was spacious and bed and...

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Helpful?
1Thank EasyBurner
Andy Z, General Manager at Courtyard Austin Downtown/Convention Center, responded to this review

Thank you for your review and for spending your meetings and holiday party with us. So sorry about all the noise in the alley that morning. We know that you have many lodging options and we are thrilled you chose us. We greatly appreciate that you took the time to share your feedback. We look forward to seeing you again...

Sutton, Massachusetts
Reviewed 23 November 2016 via mobile

I visited this hotel with my sister and mother for a wedding. The room was clean, spacious and had all the typical amenities. The location of the hotel was perfect for us. It was very close to all the wedding activities. That made things very easy. Staff was nice as well. The buffet breakfast at champions was very good too....

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Helpful?
Thank Dotty G
Andy Z, General Manager at Courtyard Austin Downtown/Convention Center, responded to this review

Thank you for your review. Thank you, for describing us as a "Great Hotel" Thank you for spending such an important weekend with us. I appreciate the kind words about our hotel. I know you have many lodging options, and I am glad you chose us. My team truly cares about helping create a memorable time here in Austin. We...

Dalton, Georgia
Reviewed 21 November 2016 via mobile

The hotel is clean and comfy just like we all expect from Courtyard. But the staff makes this an exceptional stay. They have excellent directions and recommendations. I haven't felt well during my stay and they've been super helpful.

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Helpful?
Thank BethMorrison6
Andy Z, General Manager at Courtyard Austin Downtown/Convention Center, responded to this review

Thank you for your review. We appreciate the kind words about the staff and our facilities. My team truly cares about helping create a memorable time here in Austin. This staff makes our hotel. The hotel is just walls, our employees breathe life into them. The team we have at this hotel is what makes it such a special place....

Cleveland, Oh
Reviewed 20 November 2016

The hotel is in a large structure which houses another sister chain hotel. It has a great position, closed to the convention center and at walking distance from most restaurants and attraction. The airport bus stops within half a block. The lobby and amenities are standard for this chain and so are the rooms: clean, comfortable and quite, except for...

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Helpful?
Thank marcopolo111
Andy Z, General Manager at Courtyard Austin Downtown/Convention Center, responded to this review

Thank you for your review. It is great to read that our location made it easy and convenient for your travels and to the numerous attractions in Austin. We’re thankful that you shared your appreciation for our facilities and the friendliness of our staff. Thank you for your helpful feedback, we hope to have a future opportunity to welcome you...

Herndon, Virginia
Reviewed 18 November 2016 via mobile

The building is odd. Half of it is Courtyard, half is Residence Inn. They have a full service restaurant, which means no standard Bistro quick service. That was inconvenient. No idea how old the structure is, but I suspect it's older and had at one point had smoking rooms. My room smelled. I didn't really notice it at first, but...

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Helpful?
Thank falconsview
Andy Z, General Manager at Courtyard Austin Downtown/Convention Center, responded to this review

Thank you, for taking the time to write your candid review. We take all comments to heart; I am sorry to hear that you had only intermittent hot water and there was an odor in your room. We will share your comments with our staff and investigate both issues thoroughly so that we can better improve the guest experience. Again,...

Reviewed 17 November 2016 via mobile

This was one of the nicest Courtyards I have stayed in. It was clean, nicely decorated, had great city views, and the staff were very friendly. They went above and beyond for me on several occasion, even allowing me to check in at 12:30pm! I also loved that there is a Starbucks right downstairs! I would definitely stay there again!

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Helpful?
Thank Amfts
Andy Z, General Manager at Courtyard Austin Downtown/Convention Center, responded to this review

Thank you for your review and your kind words for our staff. We know that you have many lodging options and we are thrilled you chose us. We greatly appreciate that you took the time to share your feedback. We look forward to seeing you again on your next visit.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The newly-renovated Courtyard Austin Downtown/Convention center is conveniently located in the heart of downtown, adjacent to the Austin Convention Center. Guests will love this ideal location within walking distance of many of Austin’s favorites, such as the 6th St. music scene, the State Capitol, the University of Texas, The Austin Interactive and Music Festivals, and the trendy Warehouse District. The brand new lobby is highlighted by free WiFi, private media pod work stations, and the touch-screen GoBoard that highlights all the local events, weather, and traffic conditions. The renovated Guest Rooms offer the perfect balance of productivity with large work station with ergonomic chairs and relaxation with luxury bedding and flat-screen TVs with premium cable and free HBO. Try out our indoor pool and 24-hr fitness center to get your workout on the road. Onsite dining options include Champions Sports Bar featuring 24 HD TVs and 25 Draft Beers, and also the Starbucks Coffee Shop offering delicious pastries and their signature coffees. ... more   less 

Additional Information about Courtyard Austin Downtown/Convention Center

Address: 300 E 4th St, Austin, TX 78701-3612
Region: United States > Texas > Austin
Price Range: $269 - $670 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Austin Downtown/Convention Center 3*
Number of rooms: 270
Reservation Options:
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Also Known As:
Courtyard Austin Downtown/ Hotel Austin
Austin Courtyard
Austin Marriott
Hotel Style:
#9 Green Hotel in Austin
#39 Romantic Hotel in Austin
#49 Business Hotel in Austin
#58 Family Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Austin Downtown/Convention Center staff and other travellers.
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Questions? Get answers from Courtyard Austin Downtown/Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“9th floor is quiet enough”
 of 5 bubbles K8310YXsallyb, 13 Jan 2017 | Read review
“Use RideAustin/Fare/Fasten for traveling”
 of 5 bubbles 875bryany, 19 Dec 2016 | Read review
“Ask for a room not facing the alley”
 of 5 bubbles EasyBurner, 15 Dec 2016 | Read review
“Get a higher floor with a good view.”
 of 5 bubbles dewadden, 18 Oct 2016 | Read review
“11th floor is top”
 of 5 bubbles lucycan, 16 Sep 2016 | Read review
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