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Courtyard Austin Downtown/Convention Center

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#59 of 200 Hotels in Austin
Certificate of Excellence
GreenLeadersSilver level
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Courtyard Austin Downtown\/Convention Center
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379 Reviews from our TripAdvisor Community

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Showing 370: English reviews
Sutton, Massachusetts
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 1 week ago via mobile

I visited this hotel with my sister and mother for a wedding. The room was clean, spacious and had all the typical amenities. The location of the hotel was perfect for us. It was very close to all the wedding activities. That made things very easy. Staff was nice as well. The buffet breakfast at champions was very good too.... More 

Helpful?
Thank Dotty G
Andy Z, General Manager at Courtyard Austin Downtown/Convention Center, responded to this review

Thank you for your review. Thank you, for describing us as a "Great Hotel" Thank you for spending such an important weekend with us. I appreciate the kind words about our hotel. I know you have many lodging options, and I am glad you chose us. My team truly cares about helping create a memorable time here in Austin. We... More 

Dalton, Georgia
Level Contributor
119 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 1 week ago via mobile

The hotel is clean and comfy just like we all expect from Courtyard. But the staff makes this an exceptional stay. They have excellent directions and recommendations. I haven't felt well during my stay and they've been super helpful.

Helpful?
Thank BethMorrison6
Andy Z, General Manager at Courtyard Austin Downtown/Convention Center, responded to this review

Thank you for your review. We appreciate the kind words about the staff and our facilities. My team truly cares about helping create a memorable time here in Austin. This staff makes our hotel. The hotel is just walls, our employees breathe life into them. The team we have at this hotel is what makes it such a special place.... More 

Cleveland, Oh
Level Contributor
1,191 reviews
162 hotel reviews
common_n_hotel_reviews_1bd8 452 helpful votes
Reviewed 2 weeks ago

The hotel is in a large structure which houses another sister chain hotel. It has a great position, closed to the convention center and at walking distance from most restaurants and attraction. The airport bus stops within half a block. The lobby and amenities are standard for this chain and so are the rooms: clean, comfortable and quite, except for... More 

Helpful?
Thank marcopolo111
Andy Z, General Manager at Courtyard Austin Downtown/Convention Center, responded to this review

Thank you for your review. It is great to read that our location made it easy and convenient for your travels and to the numerous attractions in Austin. We’re thankful that you shared your appreciation for our facilities and the friendliness of our staff. Thank you for your helpful feedback, we hope to have a future opportunity to welcome you... More 

Herndon, Virginia
Level Contributor
55 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 2 weeks ago via mobile

The building is odd. Half of it is Courtyard, half is Residence Inn. They have a full service restaurant, which means no standard Bistro quick service. That was inconvenient. No idea how old the structure is, but I suspect it's older and had at one point had smoking rooms. My room smelled. I didn't really notice it at first, but... More 

Helpful?
Thank falconsview
Andy Z, General Manager at Courtyard Austin Downtown/Convention Center, responded to this review

Thank you, for taking the time to write your candid review. We take all comments to heart; I am sorry to hear that you had only intermittent hot water and there was an odor in your room. We will share your comments with our staff and investigate both issues thoroughly so that we can better improve the guest experience. Again,... More 

Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 weeks ago via mobile

This was one of the nicest Courtyards I have stayed in. It was clean, nicely decorated, had great city views, and the staff were very friendly. They went above and beyond for me on several occasion, even allowing me to check in at 12:30pm! I also loved that there is a Starbucks right downstairs! I would definitely stay there again!

Helpful?
Thank Amfts
Andy Z, General Manager at Courtyard Austin Downtown/Convention Center, responded to this review

Thank you for your review and your kind words for our staff. We know that you have many lodging options and we are thrilled you chose us. We greatly appreciate that you took the time to share your feedback. We look forward to seeing you again on your next visit. More 

Seattle
Level Contributor
2 reviews
Reviewed 4 weeks ago via mobile

First off the hotel is nice. It is a standard Marriott, oddly enough attached to a Residence Inn, but it is not as confusing as you think. The bed was comfortable and the room spacious. There is a charge for parking, but that's normal in city center. The parking was easy and there was plenty of it. The location made... More 

Helpful?
Thank kgwoozle
Andy Z, General Manager at Courtyard Austin Downtown/Convention Center, responded to this review

Thank you for your candid review. It is clear that we missed several key opportunities to impress you. We regret that your stay was not perfect in every way. Please accept our sincerest apologies if you experienced anything less than stellar service at the front desk. Our apologies that we did not get the refrigerator to you as quickly as... More 

Level Contributor
7 reviews
3 hotel reviews
Reviewed 26 October 2016

I did not know anything about this property and was pleasantly surprised at the quality and size of the room. It was also very convenient to several good restaurants in the area. I did not feel unsafe at all walking around downtown Austin. I did not eat or drink at the attached Champions Bar and Restaurant. The Starbucks did have... More 

Helpful?
Thank Sarah M
California
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 21 October 2016

Stayed for 3 nights in June. Staff was friendly and welcoming. Enjoyed the starbucks in the lobby several times! Had a drink in the bar but no meals there. Had some issues with the curtains falling off the wall, was fixed while we were out of the room. Called for towels one night but they never came. AC wasn't working... More 

Helpful?
Thank Cathy S
Andy Z, General Manager at Courtyard Austin Downtown/Convention Center, responded to this review

Thank you for taking the time to review our hotel and for your candor. Your comments will be shared with our entire team to make certain that our staff is committed to delivering top-notch service to our valued guests, which has always been our number one priority. Thank you for your helpful feedback, we hope to have a future opportunity... More 

Tempe, Arizona
Level Contributor
68 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 20 October 2016 via mobile

Great lobby, with a Starbucks & food in the lobby. Fees to park your car overnight $35- not so great. King suite - weird set up- small bed room with king bed and the bathroom, with a smaller separate pull out couch room sitting room. Would work well if you have kids with you and need a separate room, odd... More 

Helpful?
1 Thank LRRAZ
AustinGeneralManager, General Manager at Courtyard Austin Downtown/Convention Center, responded to this review

Hello LRRAZ. Thank you for your great feedback regarding our hotel, Starbucks and the lobby. We appreciate your feedback and will certainly share with the staff More 

Valkenswaard, The Netherlands
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 18 October 2016

This hotel is part of the courtyard family. You get what you expect. Clean spacious rooms. There is a bar inside the building that operates the breakfast in the morning, and they do a decent job. In the evening they serve nice dinners.

Helpful?
Thank dewadden
AustinGeneralManager, General Manager at Courtyard Austin Downtown/Convention Center, responded to this review

Good day dewadden. Thank you for providing feedback on your recent stay. Thank you for your patronage and we will hope to see you again in the future. More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The newly-renovated Courtyard Austin Downtown/Convention center is conveniently located in the heart of downtown, adjacent to the Austin Convention Center. Guests will love this ideal location within walking distance of many of Austin’s favorites, such as the 6th St. music scene, the State Capitol, the University of Texas, The Austin Interactive and Music Festivals, and the trendy Warehouse District. The brand new lobby is highlighted by free WiFi, private media pod work stations, and the touch-screen GoBoard that highlights all the local events, weather, and traffic conditions. The renovated Guest Rooms offer the perfect balance of productivity with large work station with ergonomic chairs and relaxation with luxury bedding and flat-screen TVs with premium cable and free HBO. Try out our indoor pool and 24-hr fitness center to get your workout on the road. Onsite dining options include Champions Sports Bar featuring 24 HD TVs and 25 Draft Beers, and also the Starbucks Coffee Shop offering delicious pastries and their signature coffees. ... more   less 

Additional Information about Courtyard Austin Downtown/Convention Center

Address: 300 E 4th St, Austin, TX 78701-3612
Region: United States > Texas > Austin
Price Range: $193 - $462 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Austin Downtown/Convention Center 3*
Number of rooms: 270
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Priceline, Hotels.com, Travelocity, Marriott and Odigeo so you can book your Courtyard Austin Downtown/Convention Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard Austin Downtown/ Hotel Austin
Austin Courtyard
Austin Marriott
Hotel Style:
#9 Green Hotel in Austin
#39 Romantic Hotel in Austin
#49 Business Hotel in Austin
#58 Family Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Austin Downtown/Convention Center staff and other travellers.
3 questions
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Questions? Get answers from Courtyard Austin Downtown/Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a higher floor with a good view.”
 of 5 bubbles dewadden, 18 Oct 2016 | Read review
“11th floor is top”
 of 5 bubbles lucycan, 16 Sep 2016 | Read review
“Higher floors are best for the least amount of noise.”
 of 5 bubbles over55Geogetown, 10 Aug 2016 | Read review
“High rooms, away from elevators. Can walk through to the Courtyard Facility (which houses pool and fitness area on floors 2 and 10).”
 of 5 bubbles 63Chitown63, 10 Aug 2016 | Read review
“Ask for a higher floor if you're sensitive to noise”
 of 5 bubbles kathleenl183, 8 Aug 2016 | Read review
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