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Residence Inn Austin Downtown/Convention Center

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#40 of 200 Hotels in Austin
Certificate of Excellence
GreenLeadersSilver level
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Residence Inn Austin Downtown\/Convention Center
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406 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Austin Downtown/Convention Center
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Showing 402: English reviews
Reviewed 16 January 2015

I've stayed here multiple times for business trips. I have always received excellent service from the entire staff and they will go out of their way to help you. The hotel lobby is modern and very comfortable. The fitness center is excellent and even has a short lap pool with hot tub. I had a guest service concierge (Jill) help...

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Helpful?
1Thank Dave B
andy075, General Manager at Residence Inn Austin Downtown/Convention Center, responded to this review

Dave B, Thank you so much for the great review, particularly about Jill. I am glad you have been able to take advantage of our fitness center, pool and hot tub. I hope you are able to come back and join us again soon! All the best, Andrew Scarlet Director of Operations

Mojave, California
Reviewed 10 January 2015

I stayed at this hotel in December. The hotels location is amazing.Right in the thick of it! Everyone on staff were an absolute delight to deal with. The free breakfast at Champions was delicious. From Texas shaped waffles, to country fried chicken. This is un-heard of where im from. It is centrally located to 4th, 5th, and 6th st. The...

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Helpful?
2Thank Celestina A
andy075, General Manager at Residence Inn Austin Downtown/Convention Center, responded to this review

Celestina A, We appreciate you coming down to enjoy our Texas Hospitality all the way from Mojave, California. Our team takes great pride in delivering a great product with amazing service. It's the little things in our breakfast like the Texas shaped waffles and the country fried chicken that make the difference to our guests while they are in their...

Austin, Texas, United States
Reviewed 9 January 2015

Stayed here for a short in town vacation and was not disappointed. The hotel is superb, centrally located in downtown Austin, close to everything within walking distance. Breakfast was included in our rate which was also surprisingly good. One thing that was nice, every morning as we walked out of the elevator to the lobby, the staff was standing by...

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Helpful?
1Thank Treklos
andy075, General Manager at Residence Inn Austin Downtown/Convention Center, responded to this review

Treklos, I am so glad you were able to join us for a quick in-town vacation! We are centrally located in the heart of downtown so you can go walk to just about everything and enjoy the evening with out having to worry about driving home. As you saw, our team is in the lobby ready to help with anything...

Austin, TX
Reviewed 9 January 2015

My husband & I stayed here for New Year's Eve along with my brother in law & sister in law. We had an amazing time. From the valet parking when we first arrived until check out everyone was amazing and the customer service was top notch! The rooms were clean and spacious and the location of this hotel to downtown...

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Helpful?
Thank Stymie123
andy075, General Manager at Residence Inn Austin Downtown/Convention Center, responded to this review

Stymie123, I hope you had a great time here on NYE! It sounds like you were able to enjoy everything we have to offer with our complimentary breakfast at Champions, great locations right in the heart of downtown and of course the service from our team. Y'all should come back and visit us again once the weather warms up a...

Austin, Texas
Reviewed 6 January 2015

I stayed here for a long weekend with my husband. The hotel was sold out of one bedrooms, so we got a two bedroom. There is a kitchenette with everything you need to prepare a meal. A full size refrigerator, stove top, coffee maker, dishes, etc. There is a living area, two full bathrooms, two bedrooms and dining area. It...

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Helpful?
1Thank 3skippingtown
andy075, General Manager at Residence Inn Austin Downtown/Convention Center, responded to this review

3skippingtown, Thank you so much for your review on the Courtyard in Downtown Austin. We are located right in the heart of downtown with easy access to a ton of restaurants and nightlife. We do our best to keep our parking prices as competitive as possible in the area so that our guests receive the best value. We are looking...

Reviewed 2 January 2015 via mobile

I usually stay at only Hilton brand hotels, but in Austin they are older & expensive. Anyways this hotel has a perfect location and the staff is very helpful. Free Breakfast at Champions, pretty decent. Stay here!

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Helpful?
Thank Dave V
andy075, General Manager at Residence Inn Austin Downtown/Convention Center, responded to this review

Dave V, Thank you for staying with the Residence Inn by Marriott and for leaving us a great review! Our team works very hard to deliver amazing service to every guest who walks through our doors and I am so glad you were able to experience that in the hotel as well as in Champions. All the best, Andrew Scarlett...

Katy, Texas
Reviewed 1 January 2015

This hotel has it all. The location in great. You can walk to restaurants and bars in the area. The staff is welcoming. The room is beautifully maintained and super comfortable. The complimentary breakfast is one of the best I have ever had at a hotel.

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Helpful?
Thank Karon K
andy075, General Manager at Residence Inn Austin Downtown/Convention Center, responded to this review

Karon K, I appreciate the great review you gave us! My team and I take great pride in delivering an outstanding product with exceptional service to all of our guests. I am so glad that our culture came through during your recent stay with us in the hotel as well as our restaurant! Please come back and see us again...

Cambridge, MA
Reviewed 31 December 2014

We had liked the Residence Inn in Tempe, AZ, so we decided to try this one with our family. We wanted to be able to cook just a bit, walk easily to lots of different attractions, and of course spend time at the Drafthouse Cinema Ritz location, a destination that warrants its own review. We expected comfort and cleanliness, but...

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Helpful?
Thank betsythedevine
andy075, General Manager at Residence Inn Austin Downtown/Convention Center, responded to this review

betsythedevine, Thank you so much for the review and for the recognition of Jill and John! They are both incredible associates of the hotel! I am glad you were able to enjoy our location and the amenities we have to offer including the complimentary breakfast at Champions! I hope we have the opportunity to serve you again in the near...

Virginia
Reviewed 27 December 2014

This hotel was great. Right in the center of downtown, two blocks from dirty sixth. Anything that wasn't walking distance you could rent a bike and check out. Service here was exceptional. The two young servers at the reception (I think they were interns) remembered my table AND choice of alcohol. Everything I requested I received within a timely manner,...

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Helpful?
Thank NatoPotato
andy075, General Manager at Residence Inn Austin Downtown/Convention Center, responded to this review

NatoPotato, Thank you for recognizing our interns and Ashlee! They are all amazing associates who are dedicated to making sure all of our guests have an excellent experience. I am so glad that our culture came through during your recent stay with us! I hope we have a chance to see you again when the weather warms up! All the...

San Antonio, Texas
Reviewed 23 December 2014

I had to come into Austin for a meeting and my husband tagged along. This hotel was decently priced in a downtown location, just a few blocks from my meeting location. The room was clean and the staff was helpful and accommodating, obviously accustomed to a busy turnover. Walking distance to Town Lake, shopping, excellent restaurants. At checkout, the computers...

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Helpful?
1Thank Cheryl D
andy075, General Manager at Residence Inn Austin Downtown/Convention Center, responded to this review

Cheryl D, Thank you so much for the great review. I am so glad you had an opportunity to take advantage of our convenient location to all the attractions around downtown! We are within walking distance of just about everything you might want to see. We are looking forward to seeing you again soon! All the best, Andrew Scarlett Director...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The newly-remodeled Residence Inn Austin Downtown/Convention center is in the heart of downtown adjacent to the Convention center and within walking distance of the famed 6th Street and Warehouse Entertainment District. Guests love this ideal location with easy access to all of Austin’s favorite destinations including the State Capitol and the University of Texas. The remodeled lobby features trendy designs and comfortable seating areas in the Gatehouse that are perfect to catch up with family and friends. Guests also love the onsite dining options including Champions Sports Bar & Restaurants serving over 25 draft beers as you watch the big game on their 24 HD TVs, and also the Starbucks Café which offers delicious sandwiches, pastries, and their signature coffee. The renovated, apartment-stryle Guest rooms are 50% larger than a standard hotel guest room and offer luxury Queen beds, flat-screen TVs, separate living and dining areas, and full kitchens with refrigerators, stovetops, and microwaves. Guests enjoy free WiFi, an indoor pool, and rooftop terrace offering stunning downtown Austin views. ... more   less 

Additional Information about Residence Inn Austin Downtown/Convention Center

Address: 300 E 4th St, Austin, TX 78701-3612
Region: United States > Texas > Austin
Price Range: $194 - $458 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Residence Inn Austin Downtown/Convention Center 3.5*
Number of rooms: 179
Reservation Options:
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Also Known As:
Residence Inn Austin Downtown / Hotel Austin
Austin Residence Inn
Hotel Style:
#8 Green Hotel in Austin
#23 Business Hotel in Austin
#24 Romantic Hotel in Austin
#33 Family Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Austin Downtown/Convention Center staff and other travellers.
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Questions? Get answers from Residence Inn Austin Downtown/Convention Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner suites were great”
 of 5 bubbles caseymorgan, 15 Nov 2016 | Read review
“Ask for a room not close to the street if you want a quiet spot.”
 of 5 bubbles Lafayette1, 26 Sep 2016 | Read review
“High floor away from the elevators”
 of 5 bubbles RobertSummers, 27 Aug 2016 | Read review
“Go for a higher floor. No really good views of anything but the city.”
 of 5 bubbles davidtK4291RC, 14 Aug 2016 | Read review
“Ask for corner room”
 of 5 bubbles BalletMamaSeattle, 9 Aug 2016 | Read review
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