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Doubletree by Hilton Hotel Austin

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#54 of 199 Hotels in Austin
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Doubletree by Hilton Hotel Austin
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1,213 Reviews from our TripAdvisor Community

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Showing 1,202: English reviews
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Edinburgh, United Kingdom
Reviewed 3 days ago NEW

I stayed here while on business recently and it was fine. The rooms are very nice, and seem to be relatively recently refurbished. The rest of the hotel is a bit tired and dated though. There's a courtyard in the middle of the hotel with a pool and outdoor seating area too which takes me back to the 90s. I...

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Helpful?
Thank Edinburgh182
Houston, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 15 February 2017

This hotel has had a GREAT update, really nice rooms, and inner courtyard, good location to access lots of fun things in Austin. The food is fantastic, even breakfast, they will make you any type of omelet you can think up, as long as they have the stuff to make it. Wonderful staff, very nice. I look forward to staying...

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Thank toballou
About Hotel's Favourite Review
Management response:

toballou, Thank you for taking the time to share your experience with us; I'm glad that you had such a positive experience while at our property! Thank you again for sharing the details of your stay and we look forwards to welcoming you back! All the best, Mickey Farmer Guest Services Manager mickey.farmer@austindoubletreehotel.com

Baden, Switzerland
Reviewed 6 days ago NEW

I loved this place! Only 8 miles from the city. A quiet place for business traveler. Very friendly and cooperative staff, great breakfast. Generally awesome atmosphere! I would recommend this hotel for business travelers as well as for families!!!

Review collected in partnership with DoubleTree by Hilton
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Thank olgasK8210LI
Management response:

Dear olgasK8210LI, Greetings from Austin! Thank you for taking the time to share your experience with us. I'm glad that you had such a wonderful stay and that our staff, breakfast and location met your needs! Thank you once more and we look forward to welcoming you back to our property. All the best, Mickey farmer Guest Services Manager

Reviewed 6 days ago NEW

Overall great food, the have the go green policy for the rooms I personally think they should make an effort to have it more clean. The staff is courteous and helpful. I would stay again if another conference is here. The location is too close to the main highway which is good and bad. Good because you just get of...

Review collected in partnership with DoubleTree by Hilton
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Thank melissai285
Management response:

melissai285, Thank you for taking the time to review our property; I greatly appreciate your feedback from your stay. As far as the traffic is concerned: I'll always say that Austin has two things; tacos and traffic! Luckily we are on the north brunt of this end and hope that you were able to still venture out and see all...

San Diego, California
Reviewed 1 week ago via mobile

We stayed at this Doubletree for 1 night while in Austin. It was centrally located and only a short drive to the downtown area. Overall the hotel was nice. It was large with a lot of rooms. We had to take the elevator and walk kind of far to ours but we had a good nights sleep and that's all...

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Helpful?
Thank alison f
Management response:

Alison F, Thank you for taking the time to share your experience with us! I'm glad that you had such a pleasant stay and were able to get that good night's sleep! The next time that you visit our property, feel free to ask us if there's a short cut to your room. With the layout of the property, if...

Austin
Reviewed 1 week ago

Very clean and roomy. Friendly staff. Would recommend girl if you're in the Austin area. Close to downtown, easy in and out to the freeway. Restaurants on both sides of hotel. Great food there at the restaurant's.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank mikeeaz101
PIttsburgh
Reviewed 1 week ago

The staff needs more training, not welcoming. Valet service very rude. No bellman at 6am to help with bags. (OR In the evening when arrived) Tell you a taxi has been called, and find out it isn't. Asked four times to fix a broken light, never did. Noise from garbage trucks about 3:30am. **Maids were very good!!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Denise D
Management response:

Denise D, Thank you for taking the time to share your experience with us. I'm so sorry, however, that you had the challenges that you've expressed. There clearly is some additional training to be done with multiple teams, and I've forwarded your comments to the individual managers so that we can form a new training plan. If you have any...

Charlotte, North Carolina
Reviewed 1 week ago via mobile

I stayed over the weekend with a football team. The hotel was very clean and accommodating. There was plenty of outdoor seating. I had a large room to set up my table to treat athletes. We all enjoyed the pool and hot tub. We have stayed at some good hotels and some bad ones. This is definitely one of the...

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Thank jennylyn2015
Albuquerque, New Mexico
Reviewed 1 week ago via mobile

I stayed one night at the DoubleTree while on business travel. The staff was very helpful and friendly. The rooms are clean, but the hotel appears a bit dated. The hot water on our bathroom faucet didn't work. It was also extremely noisy after midnight on my floor and in the pool/courtyard below us. It was walking distance to two...

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Thank ajlobato
Reviewed 2 weeks ago via mobile

The lobby area looked very nice upon check in. The valet attendants and front desk clerks were very nice. However, once you get on the elevator the atmosphere changes. The hotel needs major updating. The hallways have dated decor and the room was small. Nothing special at all. More like a motel feel. Pay a little more for a different...

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Helpful?
Thank Alisha B

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the DoubleTree by Hilton Hotel Austin, centrally located at the intersection of IH-35 North and Highway 290 East. Situated between the downtown business district and the Austin Arboretum, the DoubleTree by Hilton Hotel Austin is just 20 minutes from Austin Bergstrom International Airport and five minutes from downtown Austin. Our elegant Spanish Colonial-style hotel is minutes from the best shopping, dining and entertainment Austin has to offer. ... more   less 

Additional Information about Doubletree by Hilton Hotel Austin

Address: 6505 N Interstate 35, Austin, TX 78752-4346
Region: United States > Texas > Austin
Price Range: $174 - $360 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Hotel Austin 3.5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Doubletree By Hilton Austin Hotel Austin
Doubletree Austin
Austin Doubletree
Hotel Style:
#20 Green Hotel in Austin
#41 Business Hotel in Austin
#46 Family Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Hotel Austin staff and other travellers.
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San Jose, California
5 months ago
over a year ago
Moody, Texas
over a year ago

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Questions? Get answers from Doubletree by Hilton Hotel Austin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the highway facing (you'll hear the traffic)”
AlexHuart, 14 Feb 2017 | Read review
“Request a room with iews of interior courtyard and pool”
421stevei, 18 Jan 2017 | Read review
“All rooms are fine that I have been exposed to, except maybe the ones on the inside porch level.”
Manousso, 28 Dec 2016 | Read review
“exec rooms are nice a spacious.”
charlesd503, 29 Nov 2016 | Read review
“Floor 3 or 4 for HHonors; 6 is top of building”
davidhO9904JZ, 16 Nov 2016 | Read review
5 of 5