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Embassy Suites by Hilton Austin - Downtown/Town Lake

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#64 of 197 Hotels in Austin
Certificate of Excellence
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Embassy Suites by Hilton Austin - Downtown\/Town Lake
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1,053 Reviews from our TripAdvisor Community

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Start your review of Embassy Suites by Hilton Austin - Downtown/Town Lake
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Reviewed yesterday NEW

The Embassy Suites Austin Town Lake provided an excellent site for the first board meeting of the year. Hotel provides comfort in the suite type rooms, very attentive staff, and a good start with complimentary breakfast and a relaxing end to the day with the manager's reception (an opportunity to continue work but with some relaxing drinks and snacks added...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Guy C
Farmington, Connecticut
HOTEL’S FAVOURITE REVIEW
Reviewed 28 December 2016 via mobile

Stayed 1 night on a ladies trip. 1st impression- friendly front desk & clean huge suite & easy parking. Shuttle driver was terrific- came in handy driving us out downtown both ends of Congress ave a few times, then we were able to sight-see, shop, drink, eat as we walked back to the hotel. Breakfast was delicious! Liked the omelet...

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Helpful?
Thank starqt246
About Hotel's Favourite Review
Plano, Texas
Reviewed yesterday NEW

Great place with a good location. Breakfast and Happy Hour Included. Close to downtown, and a lot of places to walk and see. I would stay there again for sure. Just wish they had refrigerators and coffe in the rooms.

Review collected in partnership with Embassy Suites Hotels
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Thank davidoU9173NN
Salem, OR
Reviewed 6 days ago NEW

We rented two one bedroom suites at this hotel for the weekend of SXSW on Hilton Honors Points. We were not disappointed! The rooms were clean and ready for check-in early. The front desk personnel were extremely helpful anytime that we had any questions and upon check-in and check-out. Special mention of Jon who was such a pleasant gentleman I...

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Thank ike7101
Providence, Rhode Island
Reviewed 1 week ago via mobile

This Embassy Suites hotel is located just far enough away from 6th to remain quiet, yet close enough to let you get to the downtown area whenever you are in Austin. The staff is always available and willing to assist with all of your needs. I thoroughly enjoyed my stay

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Thank hll333
Texas
Reviewed 1 week ago

This was the first ES I ever stayed at over 25 years ago-it is my favorite chain and I have stayed at them all over the country, including Hawaii - many times at this location. Something has changed here. Customer service is lacking. Housekeeping does not answer the phone. When I went down to the desk to get linens for...

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Thank TexWorldTraveler
Dallas, United States
Reviewed 2 weeks ago

Slow food service in the bar, room very rough around the edges, and my room was not made up after leaving a voice mail. Manager on duty never picked up the phone. At times I wondered if I would ever get a live person's help. Not on my list for a return visit.

Review collected in partnership with Embassy Suites Hotels
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Thank S7951MZjeffreyb
Chino Hills, California
Reviewed 2 weeks ago

This is by far the nicest Embassy Suites property I have stayed at! The location is perfect, the staff are perfect and the rooms clean and roomy. I really have to compliment Christian at the bar. He was extremely personable and took care of all the guests. The Manager's reception starts at 5 PM, not 5:30 PM like all the...

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Helpful?
Thank Dan G
Reviewed 2 weeks ago via mobile

This is a very nice hotel and above all the staff are friendly and helpful. The only reason it gets three stars is because of the tiny bathrooms, which is of course normal for older hotels. The shower head is about shoulder level, although I am very tall. Excellent breakfast and I will definitely stay here again.

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Helpful?
Thank Jirvbon
Martindale, United States
Reviewed 2 weeks ago

This Embassy Suites is well kept, with great staff. The hotel is a in a great location if you are planning a downtown Austin event or just visiting the area. The rooms are nice, well kept, clean and comfortable. Most rooms have a nice view of the lake. Kyle, the manager made nice upgrades for us after letting him know...

Review collected in partnership with Embassy Suites Hotels
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Thank 459joshj

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Embassy Suites by Hilton Austin - Downtown/Town Lake

Address: 300 S Congress Ave, Austin, TX 78704-1221
Region: United States > Texas > Austin
Price Range: $297 - $684 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Austin - Downtown/Town Lake 3.5*
Number of rooms: 262
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com and Priceline so you can book your Embassy Suites by Hilton Austin - Downtown/Town Lake reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Austin - Downtown/Town Lake Austin Texas Hotel Austin
Austin Embassy Suites
Embassy Suite Austin Downtown
Hotel Style:
#23 Romantic Hotel in Austin
#27 Family Hotel in Austin
#38 Business Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Austin - Downtown/Town Lake staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Austin - Downtown/Town Lake staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Free wifi provided if you book the hotel on Hilton.com or you have status with Hilton. I did both.”
 of 5 bubbles 197dang, 11 Mar 2017 | Read review
“Choose a room on the north side of the hotel and on the upper floors (5th, 6th, 7th, or 8th) for the best views of downtown.”
 of 5 bubbles lahanson, 13 Feb 2017 | Read review
“Higher floors insure that you won't hear the noise from the bar.”
 of 5 bubbles sheknitsalot, 13 Feb 2017 | Read review
“good view and good location for all meetings.”
 of 5 bubbles sophietranehc, 13 Feb 2017 | Read review
“Upper floors are quieter, with happy hour and breakfast in the atrium downstairs.”
 of 5 bubbles 348kimberlye, 11 Feb 2017 | Read review
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