We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Embassy Suites by Hilton Austin - Downtown/Town Lake

Show Prices
#73 of 200 Hotels in Austin
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 3 more sites!
Professional photos
Embassy Suites by Hilton Austin - Downtown\/Town Lake
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

968 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Embassy Suites by Hilton Austin - Downtown/Town Lake
See the most recent reviews
Showing 955: English reviews
Austin, United States
Reviewed 3 weeks ago

The hotel is very beautiful and clean with all kinds of amenities. The Staff is very promising and well behaved. IT's located in Austin downtown and hence first choice for me to stay. I will recommend this hotel if you plan to stay in Austin Texas,

 Report
Helpful?
Thank Siddhant A
New Delhi, India
Reviewed 4 weeks ago

I have been in austin a number of times. It was my first stay in this hotel. The rooms are very nice and big. I had booked double room. Both the rooms were bigger than average. One can live with family and kids in the double room very comfortably. Hotel offered limited complementary snacks and drinks in evening. The breakfast...

 Report
Helpful?
Thank Vakul G
Mansfield
Reviewed 4 weeks ago via mobile

Everything was great about this hotel except for the staff!! There is a posibility that my issue was a one off occurance as I checked in at 11pm. I still feel as though whether its 11am or 11pm you should still get exceptional service. When I arrived at hotel it shortly after 11pm. A concierge and front desk clerk was...

 Report
Helpful?
Thank Ced B
Maryland, USA
Reviewed 4 weeks ago

The rooms are nice and big, the beds comfortable, and the shower pressure strong. For the size of the room, the tv's are too small. My room wasn't serviced on the second day, which was annoying since I had been out most of the day. The location is central for walking downtown or to the artsy shops and restaurants.

 Report
Helpful?
Thank kevt3
Lubbock, Texas
Reviewed 4 weeks ago

Excellent location to be right where you need to be for SOCO shopping and dining. Easy access to 6th street and Zilker park. Excellent views with a nice huge picture window. However- the hotel is old and comes with a smell, and aged furniture, and very very very aged shuttle. Lots of room in the standard king with an extra...

 Report
Helpful?
Thank stacyh105
New Liskeard, Canada
Reviewed 4 weeks ago

Was concerned after reading the reviews indicating that there was disruptive construction within the hotel, but I found none of that. The hotel was quiet, convenient, and comfortable. The staff stopped at nothing to ensure that your stay was enjoyable.

 Report
Helpful?
Thank Jamie A
JodySmith, General Manager at Embassy Suites by Hilton Austin - Downtown/Town Lake, responded to this review

Thank you for taking a moment to share your experience. I appreciate the kind words you shared about our property. We are very glad you enjoyed your stay and enjoyed your time in Austin. We look forward to welcoming you back to our hotel in the not too distant future. Hospitably, Jody Smith General Manager

Reviewed 4 weeks ago

When my wife and I travel to new locations, we generally select the Embassy Suites because of the value and predictability of their rooms. They also include a free breakfast and afternoon manager's happy hour. There are several Embassy Suites in Austin but we selected the Downtown/Lake venue because of their location off Congress. it is close to all of...

 Report
Helpful?
Thank Kent S
JodySmith, General Manager at Embassy Suites by Hilton Austin - Downtown/Town Lake, responded to this review

Thank you for taking a moment to share your experience. I appreciate the kind words you shared about our property. We are very glad you enjoyed your stay and enjoyed your time in Austin. We look forward to welcoming you back to our hotel in the not too distant future. Hospitably, Jody Smith General Manager

Jersey City, New Jersey
Reviewed 4 weeks ago

Everything about this hotel is first class. The staff were friendly and helpful in every way- from arrival, stay, and departure. Breakfast is self service, but eggs to order are available. The prepared scrambled eggs, sausage, bacon, and potatoes were all just right and presented in Le Crusett cookware. The breakfast and lobby area are newly remodeled and very nice....

 Report
Helpful?
Thank walkerpix
JodySmith, General Manager at Embassy Suites by Hilton Austin - Downtown/Town Lake, responded to this review

Thank you for taking a moment to share your experience. I appreciate the kind words you shared about our property. We are very glad you enjoyed your stay and enjoyed your time in Austin. We look forward to welcoming you back to our hotel in the not too distant future. Hospitably, Jody Smith General Manager

Perth,Western Australia
Reviewed 4 weeks ago via mobile

Valet parking person friendly & helpful. Things went downhill from there. Reception gave us Room 213, right in front of noisy lifts & traffic. Good thing we didn't unpack - toilet flush handle makes awfully loud clanging noise. Wardrobe door wouldn't open! Receptionist summoned, with maintenance man, to our room to check. Shifted to room 411, initially appears okay. But!...

 Report
Helpful?
Thank leongie
JodySmith, General Manager at Embassy Suites by Hilton Austin - Downtown/Town Lake, responded to this review

I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our guest experience as...

Los Altos, California, United States
Reviewed 4 weeks ago

Newly remodeled bar/breakfast area. Great breakfast with lots of choices and made to order. This is just over the bridge from downtown Austin (easily walkable to convention center and ACL). There are great running trails along the Lady Bird lake (Colorado river). Rooms are very nice. Go for higher rooms and you can hear traffic noise and bar noise on...

 Report
Helpful?
Thank Rhett L
JodySmith, General Manager at Embassy Suites by Hilton Austin - Downtown/Town Lake, responded to this review

Thank you for taking a moment to share your experience. I appreciate the kind words you shared about our property. We are very glad you enjoyed your stay and enjoyed your time in Austin. We look forward to welcoming you back to our hotel in the not too distant future. Hospitably, Jody Smith General Manager

143 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (93)
Viewed
View from Room (7)
Viewed
Room/Suite (30)
Viewed
Hotel & Grounds (5)
Viewed
Bathroom (4)
Viewed
Pool/Beach Area (1)
Viewed
Other (46)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (50)
Viewed
Hotel & Grounds (11)
Viewed
Room/Suite (9)
Viewed
View from Room (1)
Viewed
Pool/Beach Area (5)
Viewed
Business Centre/Function Rooms (4)
Viewed
Bathroom (1)
Viewed
Dining (7)
Viewed
Other (12)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Austin hotels
0.2 km away
Hyatt Regency Austin
Hyatt Regency Austin
#20 of 200 in Austin
1,664 reviews
0.3 km away
Extended Stay America - Austin - Downtown - Town Lake
0.6 km away
Radisson Hotel & Suites Austin Downtown
Show Prices
Show Prices
Show Prices
0.8 km away
Hyatt Place Austin Downtown
1.0 km away
Residence Inn Austin Downtown/Convention Center
2.1 km away
DoubleTree Suites by Hilton - Austin
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Shuttle Bus Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Embassy Suites by Hilton Austin - Downtown/Town Lake

Address: 300 S Congress Ave, Austin, TX 78704-1221
Region: United States > Texas > Austin
Price Range: $238 - $491 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Austin - Downtown/Town Lake 3.5*
Number of rooms: 262
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Priceline, Travelocity and Odigeo so you can book your Embassy Suites by Hilton Austin - Downtown/Town Lake reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Austin - Downtown/Town Lake Austin Texas Hotel Austin
Austin Embassy Suites
Embassy Suite Austin Downtown
Hotel Style:
#23 Romantic Hotel in Austin
#27 Family Hotel in Austin
#38 Business Hotel in Austin
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Austin - Downtown/Town Lake staff and other travellers.
6 questions
Ask a question
Tulsa, Oklahoma
Liberty Center, Ohio
over a year ago
Tyler, Texas

See all questions (6)

Questions? Get answers from Embassy Suites by Hilton Austin - Downtown/Town Lake staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Indoor pool heated, parking behind hotel in structure”
 of 5 bubbles RawwDogg, 1 Dec 2016 | Read review
“Rooms on the north side have better views especially above the 4th floor.”
 of 5 bubbles 439kents, 4 Nov 2016 | Read review
“Rooms on the Congress Street side get lots of morning light, and you get a good panorama of the downtown.”
 of 5 bubbles walkerpix, 4 Nov 2016 | Read review
“Choose rooms above 3rd floor as traffic noise can be heard in lower floors”
 of 5 bubbles RhettL905, 4 Nov 2016 | Read review
“the eight floor is the best you have the downtown view!”
 of 5 bubbles yolandaarevalo16, 29 Oct 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay