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DoubleTree by Hilton Hotel Austin Northwest Arboretum

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Room & Suite (23)
Dining (3)
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Rooms
Oct. 28Oct. 29
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1 room, 2 adults, 0 children
Standard Room
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Reviews (570)
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LanguageEnglish
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Show reviews that mention
All reviews double tree front desk holiday inn mile radius easy access room service bed was very comfortable would stay again shuttle service business trip great room fitness center location is great business center lobby arboretum freeway
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1 - 5 of 563 reviews
Reviewed 1 week ago via mobile

The staff at this hotel are awesome, everyone went above beyond of what they are required to do they. The hotel was clean the bed was comfortable. The Location of the hotel may not be ideal for someone wanting to party on 6th Street but...More

Thank Otis M
Hotel's Favourite
Reviewed 4 weeks ago via mobile

Doubletree located 8901 Business Park Drive, Austin Texas. Stayed here for a couple of days on business. Hotel is great and staff is super friendly. Special shout out to the Manager Frank Jones. He is a problem solver and definitely about customer satisfaction! Greatly enjoyed...More

Thank Andre J
Response from Frank J, Front Office Manager at DoubleTree by Hilton Hotel Austin Northwest ArboretumResponded 2 weeks ago

Andre J, We are thrilled to hear that you had a wonderful guest experience and that our friendly staff went above and beyond to ensure your satisfaction.I really appreciate the mentioning of my name as well. It really means a lot when our guests depart...More

Reviewed 3 weeks ago

Enjoyed our stay at this location! It is close to shopping and restaurants and not far from the Downtown/Campus area. (10-15 drive) I will definitely stay at this location again. Bed's were very comfortable, hotel was updated, and very clean.More

Review collected in partnership with DoubleTree by Hilton
Thank Heidi B
Response from Frank J, Front Office Manager at DoubleTree by Hilton Hotel Austin Northwest ArboretumResponded 2 weeks ago

Heidi B, We are absolutely thrilled that you had a great stay with us. Thank you so much for taking the time to share your feedback. I definitely agree that we are located in an awesome, convenient area. We greatly appreciate the 5-star review and...More

Reviewed 4 weeks ago

they had a computer shutdown for some people but they got a list and manually checked people in. and people were working on the problem. they were very nice friendly and tried to make the experience as fast and easy as they could. that was...More

Review collected in partnership with DoubleTree by Hilton
Thank shonnief1953
Response from Frank J, Front Office Manager at DoubleTree by Hilton Hotel Austin Northwest ArboretumResponded 3 weeks ago

Shonnief1953, Thanks for the amazing 5-star review!!! It is our duty and honor to ensure each guests are happy during their stay and even when they are departing. Thanks for being extremely patience with us during our computer malfunction. I am very delighted that we...More

Reviewed 5 weeks ago

Dependable brand by Hilton; it was a nice room with a modern decor. Could have used better lighting and some more switches. Good location off the highway but a little tricky to find. Nice breakfast buffet; a little pricey, but convenient.More

Review collected in partnership with DoubleTree by Hilton
Thank Voyager72080
Response from Frank J, Front Office Manager at DoubleTree by Hilton Hotel Austin Northwest ArboretumResponded 4 weeks ago

Voyager72080, Thank you for taking the time to share your experience. Your comments allow us the opportunity to make improvements for our guests and will be shared with the appropriate department. We hope that the excellent customer service you received during your stay will bring...More

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About
Description
A friendly welcome and warm chocolate chip cookie await you at the DoubleTree by Hilton Hotel Austin Northwest Arboretum. This stylish new hotel is near The Arboretum and The Domain malls and 15 minutes from More downtown and the University of Texas at Austin. Reach Austin-Bergstrom International Airport in 25 minutes. Enjoy complimentary WiFi and complimentary shuttle service with your stay. Guest rooms feature modern decor with Austin flair, a mini-refrigerator and 42-inch HDTV. Business travelers will appreciate the laptop-sized safe, work desk and guest laundry room. Upgrade to a suite for a living room with sofa bed, dining area and adjoining rooms - perfect for a weekend at the SXSW festival. Start the day right at our self-service coffee bar. Visit The Overlook Restaurant and the Centre Lounge, serving American dishes and regional favorites for breakfast, lunch and dinner. Room service is available, and the Centre Lounge is open afternoons and evenings. Stop by the convenience shop for snacks and travel items. The outdoor pool and a fully equipped fitness center are peaceful places after a long day. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Air Conditioning
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
Hotel Style
Business
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Hotel class
Contact Information
Hotel Style
Business
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Number of rooms
194
Price range
US$128 - US$231 (Based on Average Rates for a Standard Room)
Formerly known as
Holiday Inn Austin NW Plaza/Arboretum
Also Known As
Holiday Inn Austin Nw Plaza/Arboretum Hotel Austin
,
Holiday Inn Arboretum
,
Austin Holiday Inn
Location
United States > Texas > Austin
Hotel class
Contact Information
Hotel Style
Business
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Number of rooms
194
Price range
US$128 - US$231 (Based on Average Rates for a Standard Room)
Formerly known as
Holiday Inn Austin NW Plaza/Arboretum
Also Known As
Holiday Inn Austin Nw Plaza/Arboretum Hotel Austin
,
Holiday Inn Arboretum
,
Austin Holiday Inn
Location
United States > Texas > Austin
Nearby
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Questions & Answers
Ask a question
Travelertx01
March 12, 2018|
AnswerShow all 3 answers
Response from Frank J | Property representative |
Breakfast is only included for Gold and Diamond members with Hilton Honors, Corporate Accounts that have breakfast included in their rate, or groups in house that booked with breakfast included. Continental buffet... More
1
Vote
azeleal2013
February 26, 2016|
Answer
Response from MiamiLouH | Reviewed this property |
Try EddieV's Arboretum, Chez Zee and Siena Toscana all within a 10 minute drive. All reviewed on here as well
0
Votes
abd5281
July 4, 2015|
AnswerShow all 2 answers
Response from Frank J | Property representative |
Our hotel currently offers transportation service within 4 miles of the hotel which include two main shopping areas – The Domain and The Arboretum – which combined have a total of over 150 stores and restaurants. At this... More
0
Votes
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