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DoubleTree by Hilton Hotel Austin Northwest Arboretum

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Traveller (67)
Room & Suite (21)
Dining (3)
Ratings and reviews
#74 of 207 Hotels in Austin
  • Excellent49%
  • Very good26%
  • Average14%
  • Poor7%
  • Terrible4%
Travellers talk about
“double tree”(26 reviews)
“front desk”(55 reviews)
“holiday inn”(16 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
3 Star Hotel
A friendly welcome and warm chocolate chip cookie await you at the DoubleTree by Hilton Hotel Austin Northwest Arboretum. This stylish new hotel is near The Arboretum and The Domain malls and 15 minutes from downtown and the University of Texas at Austin. Reach Austin-Bergstrom...
Offers from DoubleTree by Hilton Hotel Austin Northwest Arboretum
Special Offer: Double Points, Every Stay
Hotel deals
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Location and contact
8901 Business Park Dr, Austin, TX 78759-7440
Hotel website
21.8 km to Austin-Bergstrom Intl Airport
144 restaurants are within a 2 km radius
View nearby attractions and restaurants
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Rooms
Jul. 29Jul. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (546)
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539 results
Traveller rating
250
143
81
40
25
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Time of year
LanguageEnglish
250
143
81
40
25
Show reviews that mention
All reviewsdouble treefront deskholiday innmile radiuseasy accessroom servicebed was very comfortablebusiness tripshuttle servicewould stay againbusiness centerlocation is greatfitness centergreat roomvery nice hotellobbyarboretum
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1 - 5 of 539 reviews
Reviewed 3 days ago

It was not a good stay. Breakfast was good. Bath room is not good. Room is okay but not for the price I paid.parking horrible and keep searching for the spot. Not good customer service. Will never stay in this hoel again . They need...More

Review collected in partnership with DoubleTree by Hilton
Thank ArvindI I
Response from Frank J, Manager at DoubleTree by Hilton Hotel Austin Northwest ArboretumResponded 2 days ago

Arvindl I, Thank you for your feedback on your stay. We're disappointed that we didn't provide you with a better experience. Your comments will help us as we continually work to improve our guest experience and have been shared with our executive team. We wish...More

Hotel's Favourite
Reviewed March 4, 2018 via mobile

I was staying at this hotel for 2 nights during business visit in Austin. The guys Darrel & Frank at the front desk greeted me and made my check-in flawless & super pleasant; answered ALL my questions about the hotel & the city in general!...More

Thank Firefoxusa
Response from Frank J, Manager at DoubleTree by Hilton Hotel Austin Northwest ArboretumResponded March 5, 2018

Firefoxusa, Thanks for the name shout-outs and this amazing 5-star review!! I remember you and that warm smile you had as soon as you stepped through our front doors. Your welcoming personality and happy spirit definitely impressed us as well! I am delighted we were...More

Reviewed 1 week ago

Professional & curteous staff. Great area, 15 minutes to downtown. Love the cookies! Only missing a Jacuzzi but tgat wasn't a deal breaker. The pool was warm because it was out doors. The bar area was modern

Review collected in partnership with DoubleTree by Hilton
Thank NellieSR32
Response from Frank J, Manager at DoubleTree by Hilton Hotel Austin Northwest ArboretumResponded 2 days ago

NellieSR32, We are absolutely thrilled that you had a great stay with us. Thank you so much for taking the time to share your feedback. We greatly appreciate the 5-star review and look forward to welcoming you back again, hopefully in the near future!

Reviewed 1 week ago

The staff was awesome....there were 2 dead bugs in the room 1 in the hallway and a strong smell of a recreational use of something in the hallway ...the pool wasn't as clean ..as I woul hope...water was cloudyMore

Review collected in partnership with DoubleTree by Hilton
Thank Imelda H
Response from Frank J, Front Office Manager at DoubleTree by Hilton Hotel Austin Northwest ArboretumResponded 1 week ago

Imelda H, Thank you for taking the time to share your experience about your recent stay at our hotel. At DoubleTree by Hilton Austin NW Arboretum, we promise to do whatever it takes to ensure our guests are satisfied and effectively resolve any issues brought...More

Reviewed 1 week ago

The rooms are soundproof and the beds are amazing! You are sure to get a great nights sleep . The food served at the on site restaurants are great . Everyone at the hotel is very accommodating . Great location !More

Review collected in partnership with DoubleTree by Hilton
Thank prplrust
Response from Frank J, Front Office Manager at DoubleTree by Hilton Hotel Austin Northwest ArboretumResponded 1 week ago

Prplrust, Thank you very much for choosing our hotel as your preferred choice of comfort. We are pleased to hear our team took good care of you while you were here, and you found our hotel clean and comfortable. We will be sure to share...More

View more reviews
About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Wheelchair Access
Shuttle Bus Service
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Dry Cleaning
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$114 - US$205 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#62 Business Hotel in Austin
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Details
Price range
US$114 - US$205 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#62 Business Hotel in Austin
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
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Traveller (67)
Room & Suite (21)
Dining (3)
Pool & Beach (1)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Travelertx01
March 12, 2018|
AnswerShow all 3 answers
Response from Frank J | Property representative |
Breakfast is only included for Gold and Diamond members with Hilton Honors, Corporate Accounts that have breakfast included in their rate, or groups in house that booked with breakfast included. Continental buffet... More
1
Vote
azeleal2013
February 26, 2016|
Answer
Response from MiamiLouH | Reviewed this property |
Try EddieV's Arboretum, Chez Zee and Siena Toscana all within a 10 minute drive. All reviewed on here as well
0
Votes
abd5281
July 4, 2015|
AnswerShow all 2 answers
Response from Frank J | Property representative |
Our hotel currently offers transportation service within 4 miles of the hotel which include two main shopping areas – The Domain and The Arboretum – which combined have a total of over 150 stores and restaurants. At this... More
0
Votes
Room Tips
"A regular king bed room is fine"
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"Avoid rooms overlooking the bar."
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"Elevator in side was not functional, there is center Elevator and away from Hwy is good room."
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"Stay away from the rooms surrounding the central restaurant and bar space. You can hear EVERYTHING!"
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