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Omni Austin Hotel Downtown

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#34 of 200 Hotels in Austin
Certificate of Excellence
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Omni Austin Hotel Downtown
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2,373 Reviews from our TripAdvisor Community

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Showing 2,340: English reviews
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 days ago NEW

This hotel is amazing outside and in is done out beautifully. I was lucky enough to be on the 16th floor and had two doors leading onto a massive balcony overlooking 6th street! Would deffinatley stay here again if i got the chance too!

Helpful?
Thank El B
Harlingen, Texas
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 5 days ago NEW

Excellent meeting place for the family in Austin . Very nice Thanksgiving brunch which satisfied all members of the family .The staff was very accommodating for our group of 12 family members . Valet parking was free Thanksgiving day for the family members eating with us who did not stay at the hotel . A nice perk .

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank southerntexasgirl
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review

We're grateful that you chose to spend your holiday with us, and we're happy to hear that you enjoyed our Thanksgiving brunch with your family members. We hope to welcome you back again during your next visit to Austin. More 

Dallas, Texas
1 review
Reviewed 6 days ago NEW

Room had been stripped of all necessary toilet articles and coffee supplies. Luckily we had toilet tissue ! Our request for such was made to front desk. They apologized and told us the needed items would be brought to us bbut unfortunately they never arrived

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Lisa H
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review

We are disappointed to hear of the lapse in housekeeping service and the uncustomary lack of follow through from our team. Please accept our apologies. We appreciate your honest feedback as it helps us to raise the level of service and correct inconsistencies. Please return again in the future. More 

San Antonio, Texas
1 review
Reviewed 6 days ago NEW

The hotel is absolutely beautiful. The professionalism and respect I received as soon as I walked in the doors was fantastic. The hotel provides great service. I called in for room service and I did not have to wait more than 10 minutes to receive my food. I planned a special night for my girlfriend. The same day of my... More 

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank MATTHEW C
Dallas, Texas
Level Contributor
95 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 1 week ago NEW

We loved our Thanksgiving holiday stay at the Omni. We rented a suite that was 700-800 square feet for a great bargain price. The room was plush with couches chairs, a dining room table, two big screen TVs, a refrigerator, pull out couch and other nice amenities. The room was spacious, very clean and well appointed. Service was great as... More 

Helpful?
Thank Herb G
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review

We're honored that you chose to spend your holiday with us, and we sincerely thank you for your accolades. We appreciate you sharing your feedback. More 

Houston, Texas
Level Contributor
116 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed 1 week ago via mobile

We have stayed at nice hotels all over the world, but in an ere of value and Airbnb the "clunkyness" of these large business focused hotels can be irritating to vacation travelers. Let me count the ways, cranky valet car handlers, expensive parking, slow check-in (two clerks, six people in line) required use of bell hops that made us carry... More 

Helpful?
Thank DaveD_Nashville
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review

We appreciate you taking the time to provide your candid feedback, both positive and constructive. Without this feedback from our valued guests, we cannot improve the areas in which we need attention and focus. Our goal is to provide the quality service that is customary at our hotel, and we do sincerely apologize that we failed in this area during... More 

Richmond, United States
1 review
Reviewed 1 week ago

My room was an atrium room. I didn't hear any noise from 6th street. I signed up for select guest ahead of time. My check-in material gave me 2 free coffees each day in Morsels. THe coffee was excellent there. For some reason my family members who were also in the hotel didn't get those check-in materials.

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank margaretcK8741IJ
London
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 week ago via mobile

I stayed here while in the city for a conference. The Omni is centrally located in downtown and is within walking distance of all major attractions in downtown. The staff are friendly & will go out of their way to help you. I was even offered an umbrella by a lovely guy on reception one evening when it was raining... More 

Helpful?
Thank sazz84
1 review
Reviewed 1 week ago

This Omni Hotel provided a pleasant experience with staff who were, obviously, well trained to acknowledge their guests. Rooms were clean and comfortable. Food in restaurant was well prepared and enjoyable. Overall experience was very good.

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank barbaradC2402LG
Sandy, UT
1 review
Reviewed 1 week ago

Ratings havent kept up with reviews. Management is pretty bad, funny how different they treat a tourist family compared to business traveler. As a person who travels a lot for business it was very disturbing. Almost treated as though I should be grateful they let me stay here, would have thought booking three rooms on a slow week would have... More 

Helpful?
Thank PapaScrooge
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review

Thank you for your comments. We do appreciate all feedback. More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access

Additional Information about Omni Austin Hotel Downtown

Address: 700 San Jacinto at 8th Street, Austin, TX 78701
Region: United States > Texas > Austin
Price Range: $185 - $471 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni Austin Hotel Downtown 4*
Number of rooms: 375
Reservation Options:
TripAdvisor is proud to partner with Omni Hotels & Resorts, Orbitz, Booking.com, Expedia, Hotels.com, Priceline, Cheap Tickets, Cancelon, Odigeo, Travelocity and Jetsetter so you can book your Omni Austin Hotel Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Omni Austin
Austin Omni
Hotel Style:
#7 Business Hotel in Austin
#16 Luxury Hotel in Austin
#27 Romantic Hotel in Austin
#28 Family Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Omni Austin Hotel Downtown staff and other travellers.
8 questions
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Questions? Get answers from Omni Austin Hotel Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for floor 16 over 6th street for the best views and a balcony.”
 of 5 bubbles 968elb, 30 Nov 2016 | Read review
“The corner room with double beds had a fun view.”
 of 5 bubbles mmurr30, 18 Nov 2016 | Read review
“Floors 13 and 14!”
 of 5 bubbles Bethory, 18 Nov 2016 | Read review
“We were on the eleven floor and the only thing you heard was the sirens.”
 of 5 bubbles 922Bill, 14 Nov 2016 | Read review
“Try and get a club room!”
 of 5 bubbles AliaW_12, 14 Nov 2016 | Read review
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