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Crowne Plaza Austin

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Traveller (125)
Room & Suite (110)
Dining (44)
Overview
  • Excellent56%
  • Very good25%
  • Average11%
  • Poor5%
  • Terrible3%
Travellers talk about
“front desk”(256 reviews)
“shuttle driver”(18 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
All hotel details
Additional information
Offers from Crowne Plaza Austin
Special Offer: Book Direct and Save
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Offers from Crowne Plaza Austin
Special Offer: Book Direct and Save
Hotel deals
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Rooms
Jul. 29Jul. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,379)
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1,369 results
Traveller rating
750
345
149
72
53
Traveller type
Time of year
LanguageEnglish
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750
345
149
72
53
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All reviewsfront deskthe executive loungeshuttle drivergreat customer servicethe entire staffbusiness centerwandaconciergedowntownconferencehighway
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1 - 5 of 1,369 reviews
Reviewed 4 days ago via mobile

I stay here every three months for business and look forward to it every time. Once again the super stars I have to mention are Roy Cano, & Charlie Molinar. To start Roy always greets you with a smile and makes you feel like you...More

Thank rebeccady36
Hotel's Favourite
Reviewed May 28, 2018

I live in Houston but travel to Austin weekly and have stayed at Embassy Suites, Double Tree, and Crowne Plaza. If not booked up, my 1st choice is Crowne Plaza since the staff are a joy. The concierge, Roy, is always friendly, smiling, and offers...More

1  Thank BanditCoon
Response from Randy B, General Manager at Crowne Plaza AustinResponded June 4, 2018

Thank you very much for your review of our hotel. I am pleased we were able to meet your needs and provide you with the world class service we encourage from all our associates. The next time you are in Austin I hope you will...More

Reviewed 1 week ago

I was attending an Educator's event in Austin. The hotel itself is old, but the staff is great! The front desk staff was prompt and wonderful even though I had gotten stuck in traffic and rain and came in cranky, and Roy over at the...More

Thank Educatingthemasses
Reviewed 1 week ago via mobile

We greatly enjpyed our stay. Hotel staff was friendly and courteous. The pool and hot tub were nice. Great value for the proximity to downtown, and away from shady areas. There are stores around the area if you need anything, and you can be downtown...More

Thank jbagwell_2000
Reviewed 1 week ago

During a recent business trip, when nothing seemed to be going right, the extremely helpful staff made a huge difference. Krystal, who works at the front desk, was especially wonderful, answering many questions, lining me up with transportation, and helping me find what I needed...More

Thank denisewydra
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Wheelchair Access
Room Service
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$111 - US$184 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Business Hotel in Austin
#43 Romantic Hotel in Austin
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$111 - US$184 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Business Hotel in Austin
#43 Romantic Hotel in Austin
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (125)
Room & Suite (110)
Dining (44)
Pool & Beach (31)
Amenities (21)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
maccasjg
August 24, 2017|
AnswerShow all 4 answers
Response from Aussie001Sydney | Reviewed this property |
I had no trouble walking to 6th street and down to the river and over bridge to the other side.
1
Vote
Janine L
June 26, 2017|
AnswerShow all 6 answers
Response from jclinttex | Reviewed this property |
Yes, the rooms are air conditioned and the controls for adjustment are guest accessible.
2
Votes
Reia_Loowiz
June 14, 2016|
AnswerShow all 2 answers
Response from GMEllis625 | Reviewed this property |
I've stayed at the Crowne Plaza in Austin many, many times over the last 10 years and there has never been a bed bug problem in any of my rooms.
0
Votes
Room Tips
"Join the IHG rewards club to get the best possible upgrades available."
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"Remember to ask for extra points when there's an inconvenience situation."
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"If you smoke you may want to ask for a patio room."
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"Pick the 7th floor facing IH35"
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