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I stay here every three months for business and look forward to it every time.
Once again the super stars I have to mention are Roy Cano, & Charlie Molinar.
To start Roy always greets you with a smile and makes you feel like you...More
I live in Houston but travel to Austin weekly and have stayed at Embassy Suites, Double Tree, and Crowne Plaza. If not booked up, my 1st choice is Crowne Plaza since the staff are a joy. The concierge, Roy, is always friendly, smiling, and offers...More
1 Thank BanditCoon
Response from Randy B, General Manager at Crowne Plaza AustinResponded June 4, 2018
Thank you very much for your review of our hotel. I am pleased we were able to meet your needs and provide you with the world class service we encourage from all our associates. The next time you are in Austin I hope you will...More
I was attending an Educator's event in Austin. The hotel itself is old, but the staff is great! The front desk staff was prompt and wonderful even though I had gotten stuck in traffic and rain and came in cranky, and Roy over at the...More
We greatly enjpyed our stay. Hotel staff was friendly and courteous. The pool and hot tub were nice. Great value for the proximity to downtown, and away from shady areas. There are stores around the area if you need anything, and you can be downtown...More
During a recent business trip, when nothing seemed to be going right, the extremely helpful staff made a huge difference. Krystal, who works at the front desk, was especially wonderful, answering many questions, lining me up with transportation, and helping me find what I needed...More