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Crowne Plaza Austin

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Traveller (118)
Room & Suite (109)
Dining (43)
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Overview
  • Excellent56%
  • Very good25%
  • Average11%
  • Poor5%
  • Terrible3%
Travellers talk about
“front desk”(248 reviews)
“shuttle driver”(16 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,334)
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72
51
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All reviewsfront deskthe executive loungeshuttle drivergreat customer servicethe entire staffsmoking roombusiness centerwandaconciergeohanadowntownconferencehighway
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11 - 15 of 1,324 reviews
Reviewed 2 weeks ago

I stayed there for a week on business. I received a free upgrade which was so nice. I encountered Wanda in the executive room who was such a sweet sweet spirt and so very welcoming to me and anyone else who walked in. She is...More

Thank V1463BKericag
Response from Randy B, General Manager at Crowne Plaza AustinResponded 6 days ago

Thank you for taking the time to share your feedback about your recent stay with us. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. It is great to know...More

Reviewed 3 weeks ago

I travelled to Austin, Texas on business. We operated out of the Crowne Plaza Hotel, and our collective experience has been nothing short of phenomenal. The staff was very amicable, and they made it a point of emphasis to provide us with the proverbial home...More

Thank NickJames1911
Response from Randy B, General Manager at Crowne Plaza AustinResponded 6 days ago

We strive to give great and impressive service to all of our guests and it makes us happy to read that we exceeded your expectations. Also thank you for the words of praise for Lexi. It is always nice to get a compliment by name....More

Reviewed 3 weeks ago

Priscilla Mendoza went above and beyond for me after a work trip was cancelled. After speaking to 3 other people, Priscilla solved my problem without hesitation and is the epitome of what "customer service" should look like! Three cheers for kindness in today's world!!

Thank tortoiselvr
Reviewed 4 weeks ago

We probably picked the busiest time of the year for a trip to Austin (our Spring Break, during SXSW and NCAA tournament basketball). Because of this, hotel space was limited and pricey. We found that this hotel and location actually worked perfectly. Easy access, very...More

1  Thank Emily E
Reviewed 4 weeks ago via mobile

Wanted to give a shout out to Charlie who was so accomidating and kind to us. We accidentally left out back back at the restaurant and he was quick to bring it to us. Wel also had to wait to check in because we arrived...More

Thank Nicole R
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Best Value Properties in Austin, TX
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$113 - US$189 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Business Hotel in Austin
#43 Romantic Hotel in Austin
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$113 - US$189 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Business Hotel in Austin
#43 Romantic Hotel in Austin
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (118)
Room & Suite (109)
Dining (43)
Pool & Beach (29)
Amenities (21)
Business Centre & Event Rooms (7)
Questions & Answers
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maccasjg
24 August 2017|
AnswerShow all 4 answers
Response from Aussie001Sydney | Reviewed this property |
I had no trouble walking to 6th street and down to the river and over bridge to the other side.
1
Vote
Janine L
26 June 2017|
AnswerShow all 6 answers
Response from jclinttex | Reviewed this property |
Yes, the rooms are air conditioned and the controls for adjustment are guest accessible.
2
Votes
Reia_Loowiz
14 June 2016|
AnswerShow all 2 answers
Response from GMEllis625 | Reviewed this property |
I've stayed at the Crowne Plaza in Austin many, many times over the last 10 years and there has never been a bed bug problem in any of my rooms.
0
Votes
Room Tips
"7th Floor executive has complimentary drinks and snacks on weekdays. Wine and beer included."
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"location and staff make me happy to stay all the time"
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"Extremely friendly and family oriented"
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"They were very skimpy with the linens, we only had 2 washcloths; we were surprised by the noise you could..."
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