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Crowne Plaza Austin

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#28 of 197 Hotels in Austin
Certificate of Excellence
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Crowne Plaza Austin
Crowne Plaza Austin
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1,135 Reviews from our TripAdvisor Community

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Showing 1,128: English reviews
Nacogdoches, Texas
Reviewed 4 weeks ago via mobile

Great Hotel location is very conveniently located. Sydney and Tori are the friendliest and out going employees They are the best. They will take carry of your need from beverages to food. Great service Great food Great place to hang out.

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Helpful?
Thank amarillotruck
Reviewed 4 weeks ago

Being away from home is always hard but with team members like Wanda in the club you feel right at home. Thank you Wanda for your help! She was able to help in procuring the space needed for a quick meeting and was so pleasant and helpful

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Helpful?
Thank Richard R
Randy B, General Manager at Crowne Plaza Austin, responded to this review

Thank you for your review. I always appreciate it when our associates are recognized. Wanda is exceptional and she continually strives to provide top flight service. I'm pleased you enjoyed you time with us. I hope you will continue to choose the Crowne Plaza Hotel whenever you're in Austin. Randy Brunnemann General Manager

Denver, CO
Reviewed 4 weeks ago via mobile

They started construction around 9 AM and kept pounding for hours. Super annoying. Then the front desk lied about it saying they were only on lower floors and waited till 10; both not true. So if they are still working when you come, just skip it.

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Helpful?
Thank ColoradoFoodLover
Randy B, General Manager at Crowne Plaza Austin, responded to this review

Thank you so much for your comments in regards to your stay. We are sorry that our services were not what you expected. We take great pride in meeting all our guests expectations and we hope that you will consider us for your next visit to Austin so we can better meet your expectations. Randy Brunnemann General Manager

Denton, Texas
Reviewed 4 weeks ago via mobile

The nicest people and very helpful. Front desk made a copy for me with no charge and gave me coffee from the restaurant too. Rooms were very large and super clean . Frig, but no MW. Super nice hot tub and pool. Great place to go sit and have a drink and smoke. Breakfast buffet had an omelet station which...

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Thank roadwarriorxxx
Scottsdale, United States
Reviewed 4 weeks ago

The Crowne Plaza Austin is located in proximity to downtown Austin and the airport, with direct access to I-35 and 290. It has been our hotel of choice for a number of years and every stay has been productive, comfortable and enjoyable. The hotel restaurant has great food and beverage selections and there are also a number of other restaurants...

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Thank Gary W
Richardson, Texas
Reviewed 17 January 2017

I recently had to visit Austin on business and stayed at the Crowne Plaza hotel. I enjoyed the facilities, the room, room service, as well as its location to nearby restaurants. However, the one moment that stuck with me regarding the staff at the hotel had to do with my plans to leave Austin a day early because my work...

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Thank F3067QXgeorgej
New York City, New York
Reviewed 11 January 2017

This guy is one of many bright spots in this hotel. So friendly and helpful. He was extremely helpful at checkin with info and again the next morning. I stay a several hotels each month. I wish everyone was as friendly and kind as this guy. Thanks Roy!

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Thank Wesley Y
Houston, Texas
Reviewed 7 January 2017 via mobile

Lexi was the nicest person I have ever met at any hotel. Made our stay amazing. Made me very happy that I chose Crowne Plaza. Can't wait to return to this Crowne Plaza again. I will go out of my way to stay at this location again.

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Thank glock40g
Rocky River, Ohio, United States
Reviewed 6 January 2017 via mobile

Stayed here for two nights - clean room and easy in and out from 35. Every staff member went out of their way to be helpful. In particular, Wanda was a great help during breakfast and made all of us feel welcome!

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Thank FJason
Neutral Bay, Australia
Reviewed 4 January 2017 via mobile

Stayed here for one night as we couldn't afford to be downtown for two nights and the second night our activities were out of town so location wasn't important. Hotel was conveniently located close to the main roads and easy to get in & out. On a very hot day the hotels air conditioning was a welcome relief! Comfortable bed,...

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Thank eeliechick

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located at the Crossroads of the Capitol City minutes from Downtown Austin and the Texas State Capitol, guests appreciate our dedication in ensuring each stay is enjoyable. Our convenient central location at I-35 & Hwy 290 provides easy access to the area s top corporate centers & major attractions. Super Shuttle offers transportation to Austin-Bergstrom International Airport (AUS). Relax in one of 293 newly renovated guest rooms featuring the Crowne Plaza Sleep Advantage . The executive floor, with private elevator key access, offers upgraded amenities and an executive lounge serving breakfast, and beer & wine each weekday. Complimentary wireless high-speed Internet in all guest rooms, lobby, and business center make it easy to catch up on those last minute e-mails. Workouts in the fitness center are convenient with 24-hour guest key access, and afterwards enjoy a refreshing dip in our outdoor pool or Jacuzzi. Guests enjoy breakfast, lunch, and dinner at Crossroads Grille, and then also enjoy your favorite beverage in Crossroads Lounge. With one of the largest ballrooms in the area, the Crowne Plaza is The Place to Meet offering 12,000 square feet of event space. Area Businesses: Dell, Applied Materials, Samsung, Dell Children s Hospital, IBM, Intel, Siemens, & University of Texas. Area Attractions: 6th Street, Warehouse District, UT, Austin Convention Center, Barton Springs, LBJ Presidential Library, Arboretum, Round Rock AAA baseball team and Disch Falk Field. ... more   less 

Additional Information about Crowne Plaza Austin

Address: 6121 North IH 35, Austin, TX 78752
Region: United States > Texas > Austin
Price Range: $147 - $286 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Austin 3.5*
Number of rooms: 293
Reservation Options:
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Also Known As:
Crowne Plaza Austin Hotel Austin
Austin Crowne Plaza
Hotel Style:
#15 Business Hotel in Austin
#17 Best Value Hotel in Austin
#34 Family Hotel in Austin
#43 Romantic Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Austin staff and other travellers.
7 questions
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Chicago, Illinois
over a year ago
Cuenca, Ecuador
10 months ago
Orlando, Florida

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“clean rooms and hotel”
 of 5 bubbles harolddoraflenoy, 4 Feb 2017 | Read review
“the rooms on the side of the highways can be a little noisy if you don't have the a/c fan on.”
 of 5 bubbles 651wesleyy, 11 Jan 2017 | Read review
“I have stayed here but once so I don't have a clue.”
 of 5 bubbles Arnold_Ziffel, 12 Nov 2016 | Read review
“executive floor”
 of 5 bubbles lcicilese, 7 Nov 2016 | Read review
“Away from the highway, if possible.”
 of 5 bubbles sannettie, 1 Nov 2016 | Read review
5 of 5