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Crowne Plaza Austin

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#28 of 197 Hotels in Austin
Certificate of Excellence
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Crowne Plaza Austin
Crowne Plaza Austin
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1,147 Reviews from our TripAdvisor Community

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Showing 1,140: English reviews
McAllen, Texas
Reviewed 24 May 2015

I am traveling to Austin for business on two weekends in a row. Now being at the end of my first stay, I am thrilled to have another opportunity to return at the Crowne Plaza next weekend. The hotel is well located, although not downtown, and offers wonderful amenities. Most important, though, it features a wonderful staff. I was met...

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1Thank DaveSads
Randy B, General Manager at Crowne Plaza Austin, responded to this review

Thank you for your comments about my staff. I will find a prominent place to post it so all can read. We all hope to see you again very soon. Randy Brunnemann General Manager

Fort Worth, Texas
Reviewed 23 May 2015 via mobile

Got a room to visit for UT Graduation. Excellent stay, very friendly people and the location was sufficient for what we needed. I am an IHG rewards person and was not disappointed. Will come back again.

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Thank Joseph M
Randy B, General Manager at Crowne Plaza Austin, responded to this review

Dear Valued Guest, Thank you for taking the time to review our hotel. We value you as an IHG Rewards member and I am very pleased our hotel met your expectations. I hope you will continue to choose us when you are in Austin. Randy Brunnemann General Manager

Austin, Texas
Reviewed 23 May 2015

I brought a school group here and was very impressed with the ease of getting around the property with my bus. After parking for the night Miguel and Rickey were very helpful by allowing myself and a coworker to sit in a closed area to work on our paperwork. I really appreciate their help to let us to sit where...

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Helpful?
1Thank JEMayhall
Randy B, General Manager at Crowne Plaza Austin, responded to this review

Thank you for your review of our hotel. I hope your stay with us was a success. I hope you will continue to choose the Crowne Plaza - Austin. We look forward to serving you soon! Randy Brunnemqann General Manaqger

Boulder Creek, California
Reviewed 22 May 2015

Good central location.Overall the building structure is aging, nonetheless it's a good value in the price range. Staff tries very hard. Dining room and bar ran extremely well by Richard and bartender Sydney and colleagues are outstanding...16 oz Rib Eye was very good, so much that I had consecutive nights...Other food looked good from what saw. I'll continue to return...

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Thank Dan H
Randy B, General Manager at Crowne Plaza Austin, responded to this review

I'm very pleased you enjoyed your stay and enjoyed the service provided by the Food & Beverage team. I hope you will return soon. Thank you for your review as well. Randy Brunnemann General Manager

Texas
Reviewed 22 May 2015

I stayed here with a Co-worker on a business trip. I am thankful we only had to stay 2 nights. When we walked into the lobby I thought it was going to be a nice room. WRONG! The room was so dark even with all the lights on in the room. And the room was so small we had to...

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1Thank Lynn_484
Randy B, General Manager at Crowne Plaza Austin, responded to this review

Thank you for taking the time to share your feedback about your recent stay with us. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. It is great to know you appreciated our staff. Please accept our apologies that on this occasion we fell short...

Round Rock, Texas
Reviewed 20 May 2015

i stayed at the crowne plaza with a buddy of mine and man when we got there we got checked in by an amazing dude name led he was funny and made my check in experience the best. thanks little buddy for the room and making a stay nice and fun.you rock also your staff.

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1Thank 954karigg
Randy B, General Manager at Crowne Plaza Austin, responded to this review

Led will be so proud to read your comments and I thank you for taking note of his service skills. Thank you for choosing the Crowne Plaza - Austin. We look forward to serving you again soon! Randy Brunnemann General Manager

Fort Worth, Texas
Reviewed 18 May 2015

I had booked two rooms and was told one on my reservations was a duplicate. So they kindly canceled it. However, later it was discovered that this actually canceled one out of the three rooms I had booked and they had already given that room away. Luckily, Led (front desk) was very polite and found a room for me. He...

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Thank Leah L
Randy B, General Manager at Crowne Plaza Austin, responded to this review

Thank you for your comments! I am glad that you had an enjoyable stay. It definitely is a bonus that we have Led as a member of our staff.. I am happy to hear able to help make your stay comfortable and successful.. I will pass on your comments to him. Wee look forward to serving you again soon!! Randy...

Colleyville
Reviewed 14 May 2015

The crowns plaza hotel in Austin is a very nice full service hotel. The people are so very nice. The food is exceptional especially breakfast. I just can not say enough of how nice and accomadating Lindsey Whitney is, in the executive lounge. I love what she says, "I just hang out and talk to people." She actually does a...

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Thank RobertSummers
Randy B, General Manager at Crowne Plaza Austin, responded to this review

Thank you for such a wonderful review of our hotel. I am so pleased that my staff is able to meet your needs whenever you stay with us. I hope you will continue choosing our hotel. We all hope to see you again soon! Randy Brunnemann General Manager

North Houston, Texas
Reviewed 14 May 2015

Upon arriving at the hotel Veronica and all the front desk staff were very friendly. Veronica did her best to ensure we had the best room to accommodate my families needs. At first we weren't impressed with the executive floor (7th) but all the little things the Hotel offers really added a nice touch. Especially Wanda in executive breakfast area,...

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Thank Juan_Recardo
Randy B, General Manager at Crowne Plaza Austin, responded to this review

Thank you for choosing the Crowne Plaza Hotel and thank you for giving us a nice review. I'm glad you had a nice stay. We are in the process of renovating all our rooms. I hope you will consider coming back to visit us. Thank you, also, for your kind words about Valerie and Wanda. They are two of our...

Atlanta, Georgia
Reviewed 12 May 2015

The staff at this property is second to none! Especially Cinthia!! She was VERY cordial, knowledgable of the area, and made our stay in Austin a absolute blast. She always greeted my family with a smile and she led her staff to do the same. I'm very impressed with the staff of this property. You can find a good clean...

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Thank M W
Randy B, General Manager at Crowne Plaza Austin, responded to this review

Thank you so very much for your review. Cinthia is as good as they come and I'm happy to know she helped make your stay a success. We hope you will continue to choose the Crowne Plaza Austin. Randy Brunnemann General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located at the Crossroads of the Capitol City minutes from Downtown Austin and the Texas State Capitol, guests appreciate our dedication in ensuring each stay is enjoyable. Our convenient central location at I-35 & Hwy 290 provides easy access to the area s top corporate centers & major attractions. Super Shuttle offers transportation to Austin-Bergstrom International Airport (AUS). Relax in one of 293 newly renovated guest rooms featuring the Crowne Plaza Sleep Advantage . The executive floor, with private elevator key access, offers upgraded amenities and an executive lounge serving breakfast, and beer & wine each weekday. Complimentary wireless high-speed Internet in all guest rooms, lobby, and business center make it easy to catch up on those last minute e-mails. Workouts in the fitness center are convenient with 24-hour guest key access, and afterwards enjoy a refreshing dip in our outdoor pool or Jacuzzi. Guests enjoy breakfast, lunch, and dinner at Crossroads Grille, and then also enjoy your favorite beverage in Crossroads Lounge. With one of the largest ballrooms in the area, the Crowne Plaza is The Place to Meet offering 12,000 square feet of event space. Area Businesses: Dell, Applied Materials, Samsung, Dell Children s Hospital, IBM, Intel, Siemens, & University of Texas. Area Attractions: 6th Street, Warehouse District, UT, Austin Convention Center, Barton Springs, LBJ Presidential Library, Arboretum, Round Rock AAA baseball team and Disch Falk Field. ... more   less 

Additional Information about Crowne Plaza Austin

Address: 6121 N Interstate 35, Austin, TX 78752-3801
Region: United States > Texas > Austin
Price Range: $167 - $317 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Austin 3.5*
Number of rooms: 293
Reservation Options:
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Also Known As:
Crowne Plaza Austin Hotel Austin
Austin Crowne Plaza
Hotel Style:
#15 Best Value Hotel in Austin
#15 Business Hotel in Austin
#34 Family Hotel in Austin
#43 Romantic Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Austin staff and other travellers.
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Questions? Get answers from Crowne Plaza Austin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floors have access to the hotel grounds and patio furniture directly outside the room.”
 of 5 bubbles melodiec504, 28 Feb 2017 | Read review
“7th floor is very quite”
 of 5 bubbles ittybity, 24 Feb 2017 | Read review
“clean rooms and hotel”
 of 5 bubbles harolddoraflenoy, 4 Feb 2017 | Read review
“the rooms on the side of the highways can be a little noisy if you don't have the a/c fan on.”
 of 5 bubbles 651wesleyy, 11 Jan 2017 | Read review
“I have stayed here but once so I don't have a clue.”
 of 5 bubbles Arnold_Ziffel, 12 Nov 2016 | Read review
5 of 5