Country Inn & Suites by Radisson, Abingdon, VA
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Room & Suite (46)
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Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
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Updated 20-08-04 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Country Inn & Suites by Radisson, Abingdon, VA
Updated 20-08-04 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#1 of 10 hotels in Abingdon
Location
Cleanliness
Service
Value
Travellers' Choice
Stay at the Country Inn & Suites By Carlson®, Abingdon, VA to experience the Southern charm of Abingdon, a small town nestled in the foothills of the Appalachian Mountains, boasting quaint brick sidewalks and a vibrant fine arts and crafts scene. Located at Exit 19 on Interstate 81, our hotel welcomes you with free Internet access, and free coffee and cookies served around the clock. Pack comfortable shoes for a hike along the 34-mile Virginia Creeper Trail, just 1 mile away, or explore the depths of nearby Bristol Caverns. You can also reach the Bristol Motor Speedway for a NASCAR race in about 30 minutes. A refreshing swim in our seasonal outdoor pool will help you unwind after a day of touring local historical sites like the Fields-Penn House Museum. In the morning, fuel up for another fun-filled adventure in Abingdon at our complimentary, hot Be Our Guest Breakfast featuring waffles, eggs and more. Grab a book from the hotel's Read It & Return Lending LibrarySM and settle into a chair poolside while the kids make a splash. Feeling hungry between meals? Visit our lobby for a free cookie and a cup of coffee. Enjoy these amenities and services: Complimentary, Hot Be Our Guest Breakfast, Free High-Speed Internet Access, Free Access to a Fitness Center Adjacent to the Hotel, Seasonal Outdoor Pool, and Free Cookies and Coffee Available 24 Hours. Kick back on your comfortable bed with your laptop, a book from the lending library or the TV remote. Drift off to sleep while reading your free copy of the USA TODAY® newspaper or while watching your 32-inch flat-screen TV with HBO. Room amenities include: Free High-Speed Internet Access, 32"" Flat-Screen TV with HBO, Coffeemaker with Complimentary Coffee, and Work Desk with Lamp. DUE TO COVID-19, BREAKFAST IS LIMITED TO A "GRAB AND GO" BREAKFAST.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Complimentary instant cofffee
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Baggage storage
Secured parking
Wifi
Outdoor pool
Complimentary tea
Vending machine
Newspaper
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Mid-range
Languages Spoken
English
Location
Full view
48Car recommended
Grade: 48 out of 100
13Restaurantswithin 1 km
1Attractionwithin 1 km
654Reviews3Q+A91Room tips
Reviews
Traveller rating
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- 51
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Popular mentions
We recently stayed here for several days. Prior to making the reservation, I read the COVID protocol for this hotel online. It indicated that staff wore masks while in the building and guests should wear masks in public spaces. Sadly, this was NOT the reality we experienced. The only persons we saw consistently wearing masks were the front desk staff and the maintenance staff. The housekeeping staff walked around with their masks dangling off their chins or pulled down below their noses. They made no effort to pull them up when we spotted them in violation of their own protocol. We observed this daily. They were cleaning rooms for new guests with absolutely no protection over the mouth and nose. This was every day we were there. We asked for some extra towels. They were delivered by a staff member with her mask pulled down below her chin. This means the staff are breathing and expelling droplets in the air, across the room surfaces and all over the linens. YUCK! We are older, so it was important for us to feel confident in our room's environment. Fortunately, upon arrival we sanitized our room and sprayed disinfectant on all soft surfaces and across bed linens. We did not allow the housekeeping staff into our room at any point. We are glad we didn't after observing their blatant disregard for the well-being of their guests. It's a shame because our room was spacious and nice with a reasonable rate. The pandemic is on the rise in this area, so we really hope that management will live up to its stated COVID protocols for all future guests.…
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Date of stay: October 2020
Value
Location
Service
1 Helpful vote
Helpful
Response from Danny Owen, General Manager at Country Inn & Suites by Radisson, Abingdon, VA
Responded Dec. 2, 2020
Thank you for taking the time to share your experience at our hotel. We are pleased that you enjoyed your spacious room and our reasonable rates. I do apologize for the actions of the housekeeping staff. I have met with them recently to go over our current policies to ensure that everyone is on the same page and that Radisson protocols are met and exceeded. We want all guests to feel safe and secure at our hotel and I will see that all follow the necessary procedures. Thank you for staying with us and I certainly hope you will choose us again when in the area. Danny Owen General Manager
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We stayed here as part of a hiking trip. It was delightful. The beds were comfortable. The rooms were clean and dust free. The air conditioning worked well. The interstate noise was quiet. Most importantly of all, the staff were hospitable and kind. We appreciated the late morning checkout time as we wanted to sleep in after our long hike.
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Review collected in partnership with Country Inns & Suites By Radisson
Date of stay: November 2020
Rooms
Cleanliness
Service
Helpful
Response from James Bays, Guest Services / Front Office at Country Inn & Suites by Radisson, Abingdon, VA
Responded Nov. 16, 2020
Dear SteakShakeBaconBake, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the cleanliness of our hotel, our comfortable beds, and interacting with our friendly staff. We look forward to your next stay.
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Stayed at this hotel from Oct. 22-24, 2020 while in the area for a VA Creeper Trail bike ride. Was assigned room 303 at the end of the hall on 3rd floor. Room was large and clean with nice amenities. Had a very nice mini-fridge/freezer, although the microwave was a little on the small and very "manual" style. Room also had a K-Cup coffee maker. The T.V. station choices were not good at this location. I couldn't get some of the "major" networks, including NBC, ABC, and FOX. CBS was the only one that "came in" as they apparently have a dish-style network. I wanted to watch the World Series games on FOX, and I simply couldn't find the channel. Bathroom had a nice amount of countertop space, but only one electrical plug on the counter, which was not nearly enough for a modern bathroom. Bathroom also had NO...ZERO towel racks to hang towel on, neither for the bath towels nor the hand towels. You had to lay them on the counter to reuse them, so they never dried not being hung up. Also, the tub/shower could really use some grab bars inside for those of us who aren't as steady as we once were. The sink faucet was nice, but the shower head was dated and had only two settings for adjusting the water pressure. The water drained out of the tub way too slowly as well, leaving you standing in water when your shower was completed. Due to Covid, no room service at all, and no hot breakfast; just grab and go items. I think it would be an excellent idea to be given a restaurant gift card to a nearby breakfast eatery (in this case, Cracker Barrel would work great), if hotels are not going to give a discount for not having hot breakfast at the present time. Grab-&-Go just doesn't take the place of a hot breakfast at all, so forego all that, and give $10 cards to each patron per night to go out and have a hot breakfast if the hotel can't provide one. Overall, I can recommend this hotel with just a few items mentioned above, which can hopefully be alleviated in the future.…
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Date of stay: October 2020
Value
Rooms
Service
Helpful
Response from James Bays, Guest Services / Front Office at Country Inn & Suites by Radisson, Abingdon, VA
Responded Nov. 14, 2020
Dear Kat_Cubs_fan, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our many room amenities. We apologize that local health department regulations currently limit our breakfast options. We look forward to your next stay.
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Stayed at this hotel when we went to preview Emory & Henry with our college-bound granddaughter. Rooms were clean, moderately priced and staff was friendly. Located a reasonable distance from the campus of Emory & Henry.
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Date of stay: August 2020
Location
Cleanliness
Service
Room Tip: Hotel is directly off the highway so rooms at the "back" of the hotel might be a less...
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Helpful
Response from James Bays, Guest Services / Front Office at Country Inn & Suites by Radisson, Abingdon, VA
Responded Nov. 14, 2020
Dear Travel573739, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the cleanliness of our hotel and interacting with our friendly staff. We look forward to your next stay.
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We stopped here while traveling. The staff was very nice and accommodating. The room was nice and clean. We were on second floor towards parking lot so did hear some traffic from the highway in the morning but nothing that was real bothersome. Of course with COVID bfst was just grab and go but they did have coffee (some I’ve found dont) so that was a plus! No issues and would stay here again if ever passing through.
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Date of stay: September 2020Trip type: Travelled with family
Helpful
Response from James Bays, Guest Services / Front Office at Country Inn & Suites by Radisson, Abingdon, VA
Responded Nov. 14, 2020
Dear no_name_redneck, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the cleanliness of our hotel and interacting with our friendly staff. We look forward to your next stay.
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PRICE RANGE
US$81 - US$123 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express abingdon hotel abingdon, holiday inn abingdon, abingdon holiday inn
FORMERLY KNOWN AS
Country Inn & Suites By Carlson, Abingdon, VA
LOCATION
United StatesVirginiaAbingdon
NUMBER OF ROOMS
81
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Claim Your Listing Frequently Asked Questions about Country Inn & Suites by Radisson, Abingdon, VA
Which popular attractions are close to Country Inn & Suites by Radisson, Abingdon, VA?
Nearby attractions include Fairview (0.9 km).
What are some of the property amenities at Country Inn & Suites by Radisson, Abingdon, VA?
Some of the more popular amenities offered include free wifi, a pool, and free parking.
Which room amenities are available at Country Inn & Suites by Radisson, Abingdon, VA?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Country Inn & Suites by Radisson, Abingdon, VA?
Guests can enjoy complimentary tea and free instant coffee during their stay.
Is parking available at Country Inn & Suites by Radisson, Abingdon, VA?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Country Inn & Suites by Radisson, Abingdon, VA?
Conveniently located restaurants include Cracker Barrel, Bella's Pizza, and Papa Tom's Cajun Persuasion.
Are there opportunities to exercise at Country Inn & Suites by Radisson, Abingdon, VA?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at Country Inn & Suites by Radisson, Abingdon, VA?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Country Inn & Suites by Radisson, Abingdon, VA?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Country Inn & Suites by Radisson, Abingdon, VA?
Many travellers enjoy visiting White's Mill (7.5 km).
Is Country Inn & Suites by Radisson, Abingdon, VA accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.