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Comfort Suites

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1093 Ole Berry Rd I-81 exit 14, Abingdon, VA 24210-4739
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (37)
Room & Suite (44)
Dining (6)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 21-04-17 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Comfort Suites
Updated 21-04-17 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 10 hotels in Abingdon
Location
Cleanliness
Service
Value
**Please note the pool and hot tub are temporarily closed due to COVID-19. We currently have no specific re-opening date** Finding an ideal family-friendly hotel in Abingdon does not have to be difficult. Welcome to Comfort Suites, a nice option for travelers like you. Free wifi is offered to guests, and rooms at Comfort Suites Abingdon offer a flat screen TV and a refrigerator. Guests of Comfort Suites are also welcome to enjoy free breakfast, located on site. For travelers arriving by car, free parking is available. Given the close proximity of popular landmarks, such as The Art Depot (1.7 mi) and Sinking Spring Cemetery (1.7 mi), guests of Comfort Hotel can easily experience some of Abingdon's most well known attractions. If you like pubs, Comfort Suites Abingdon is conveniently located near JJ's Restaurant & Sports Bar. If you’re looking for things to do, you can check out Heartwood: Southwest Virginia's Artisan Gateway (0.2 mi) or Abingdon Muster Grounds (0.9 mi), which are popular attractions amongst tourists, and they are all within walking distance. Comfort Suites puts the best of Abingdon at your fingertips, making your stay both relaxing and enjoyable.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Highchairs available
Business Centre with Internet Access
Meeting rooms
Parking
Wifi
Breakfast available
Complimentary instant cofffee
Complimentary tea
Vending machine
Gift shop
Non-smoking hotel
Outdoor furniture
24-hour check-in
24-hour front desk
Dry cleaning
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Fireplace
Housekeeping
Coffee / tea maker
Flatscreen TV
Sofa bed
Bath / shower
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
Kitchenette
Microwave
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Budget
Languages Spoken
English
238Reviews2Q+A42Room tips
Traveller rating
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  • 24
  • 13
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Time of year
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Popular mentions
glynr34 wrote a review Jan. 2020
Clintwood, Virginia235 contributions76 helpful votes
Very nice people working at this property. The hotel is in excellent shape,probably had a face-lift recently.The suite was a bit disappointing,in that there was only one TV in the sleeping quarters. We request a suite for our Family to enjoy their preference in the living area,normaly with a TV, and the sleeping area with a TV. It was akward to try to comfortably watch TV on the bed on a chair,been much better with a larger TV in the living quarters.My wife had a minor incident in the parking lot with a reveler but fortunately no big deal.The breakfast was your typical fare for Choice Properties.The employees do have a vested interest in their guest and make sure the room and the anemities are up to par. Nice hotel,great employees who genuinely care about their guest.
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Date of stay: December 2019
Rooms
Cleanliness
Service
Room Tip: The third floor was very quiet and peaceful.
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1 Helpful vote
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Response from Kate M, General Manager at Comfort Suites
Responded Jan. 13, 2020
Thank you so much for your kind comments about my friendly staff! We are so glad that you felt at home! Great news! We have received our new 40 inch televisions and will have them up in no time! We hope that you return o watch them! As for that instance with the person, we have had them banned from the property, so that issue is all gone! Thank you for your review! It means so much!
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fred53572 wrote a review Oct. 2019
York, Pennsylvania1 contribution
This hotel has strict regulations concerning cancellations. I had three days to travel from central pa to Atlanta for a funeral. On the way back we had a reservation for this hotel. We followed google maps and a Comfort INN was at the exit we were directed to get off at. After a rough couple of days, we were tired and thought the INN was our Comfort SUITES. The INN and surrounding area looked awful to us, so we decided to try to get a refund, not realizing it was not the correct hotel. We Never saw the SUITES hotel. Customer service for Choice hotels could not help us. I called the manager on the following Monday, and, in spite of my personal circumstances, she stuck to the policy. I understand that in business the bottom line is what counts, but a manager must realize that they stand to lose more than the price of a one night stay if they are totally heartless with their strict policy. I can provide a copy of the obituary, if necessary. I now, and for quite a while into the future, will not only remember this, but inform my coworkers to avoid this hotel completely. That is a promise. Just an FYI, the comfort suites in Salem, va has a much better manager.
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Date of stay: October 2019Trip type: Travelled with family
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Response from Kate M, General Manager at Comfort Suites
Responded Nov. 25, 2019
Thank you for you time to write your thoughts. You are correct, we are very strict with our cancellation policy. We do tend to be more lenient when people actually look at our product and not say we are not up to standard, while they are sitting at another property. The properties are less than 10,000 feet from each other, and while I agree with you that the hotel that you were at does not meet standard, the Comfort Suites is 100% newly renovated and beautiful. The hotel held the room for you for two days, and I checked the directions on Google, the Global Positioning System, and MapQuest. When putting in the address, all three bring you to the Comfort Suites, speaking in step by step instructions. I will readily admit that the Comfort Inn is directly in front of us, however, the directions are pretty clear (Google maps even has a picture of the hotel) While I can respect your opinions on me (the Manager) and my business dealings in comparison to other properties, this at no time should had turned into a personal attack on my character. I wish you luck in your future travels.
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GARY B wrote a review Sep. 2019
Little Falls, Minnesota108 contributions21 helpful votes
This is an exceptional Comfort Inn that is owned by someone who really cares about the customers and the experience they have while staying here. What a great and attentive staff, led by Kate their manager. You'll be happy if you choose this hotel.
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Date of stay: August 2019
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Response from Kate M, Manager at Comfort Suites
Responded Sep. 8, 2019
Thank you so much for your kind review! I was so glad that you enjoyed the hotel and you and your group were well taken care of! We hope you return again soon!
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Heather wrote a review Aug. 2019
Knoxville, Tennessee5 contributions3 helpful votes
I attempted to cancel a reservation here (over a week prior to my trip) due to having a medical condition which prevented me from making the trip. They refused to cancel the reservation and will be taking my money anyways. Any company that will not make exceptions for those with medical conditions should not be supported.
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Date of stay: August 2019
Location
Service
Sleep Quality
1 Helpful vote
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Response from Kate M, General Manager at Comfort Suites
Responded Sep. 8, 2019
We appreciate your thoughts and your time for the review (all of them)! We can completely understand your frustration, however there are eight disclaimers explaining policies when placing the non- refundable, non- cancellable reservations. I hated to see that you were confused by it.
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KKSkeeles wrote a review Jul. 2019
Tucson, AZ46 contributions19 helpful votes
This Comfort Suites got an "A" from us. The room was huge & clean. The front desk staff was pleasant & gave a good restaurant recommendation. This is what we expect & got from a Comfort Suites. Thank You.
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Date of stay: June 2019
Value
Location
Service
Trip type: Travelled as a couple
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Response from Kate M, General Manager at Comfort Suites
Responded Sep. 8, 2019
We are so glad that we got a perfect score and delivered what you expected! We hope that you return again soon!
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Previous
PRICE RANGE
US$90 - US$155 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort hotel abingdon, comfort suites abingdon, abingdon comfort suites
LOCATION
United StatesVirginiaAbingdon
NUMBER OF ROOMS
65
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Frequently Asked Questions about Comfort Suites
Which popular attractions are close to Comfort Suites?
Nearby attractions include Abingdon Olive Oil Company (3.6 km), Virginia Creeper Trail (3.5 km), and Barter Theatre (3.3 km).
What are some of the property amenities at Comfort Suites?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Comfort Suites?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Comfort Suites?
Guests can enjoy free breakfast during their stay.
Is parking available at Comfort Suites?
Yes, free parking is available to guests.
What are some restaurants close to Comfort Suites?
Conveniently located restaurants include Anthony's Desserts, 128 Pecan, and The Tavern.
Are there opportunities to exercise at Comfort Suites?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Comfort Suites?
Yes, dry cleaning and self serve laundry are offered to guests.
Does Comfort Suites offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Comfort Suites?
Many travellers enjoy visiting White's Mill (8.2 km).
Is Comfort Suites accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.