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Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.

ExtendedStayUS$133*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.
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145 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.
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Showing 139: English reviews
Alexandria, Virginia
Reviewed 23 May 2016

Very nice rooms and customer service was good, except the desk personnel was working alone on Saturday evening and the desk was unattended and we had to wait to check-in about 10 minutes. Value of rooms were very good and the set up in the rooms were excellent. Bathroom was not disability accessible though (toilet low) not high for disable...

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Helpful?
1Thank skyman652016
00esa, General Manager at Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave., responded to this review

Thank you for posting a kind review of your stay at Extended Stay America - Washington, DC - Alexandria - Eisenhower Ave. We are happy that you liked our courteous service, the great value we offer for the price and your accommodation along with all the in-room amenities. However, we are sorry for any inconvenience caused. It was our pleasure...

Reviewed 19 May 2016

My company put me here for my 13 week work contract in D.C. and my experience was so terrible I checked out after 4 days and moved to a real hotel. The front desk clerk was non caring and about as helpful as a box of rocks. The first room they gave me was disgusting and filthy from top to...

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Helpful?
2Thank xerocytesteve .
00esa, General Manager at Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave., responded to this review

We agree sleep is an important part of your day and we take great care to provide a clean, well maintained guest suite with friendly, helpful service. We sincerely apologize for the issues you experienced, and that we failed to deliver upon our goals. Based on your feedback we have a need to retrain our team members in each department...

Blaine, Washington
Reviewed 18 May 2016

We were visiting relatives in Alexandria and found this location perfect. Easy to get to and from. For this price, you have to realize you are getting basic hotel services. For many things, like kitchen items and room cleaning, you must ask and follow up. Staffing is minimal, but everyone is helpful and polite. The room was clean, and the...

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Helpful?
1Thank Elaine R
00esa, General Manager at Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave., responded to this review

Thank you for choosing to stay at Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. while visiting your family. We are delighted to hear you had an enjoyable stay, and that you loved our location and the good value we offer. We are delighted to read that you liked your clean accommodation and our friendly associates as...

Sterling, Connecticut
Reviewed 11 May 2016 via mobile

I get to the hotel after working a 12 hour shift, I walk up to the front desk and their's no one there. I'm waiting and waiting before I see a sign saying use phone on right hit 0 to call for assistance. I call they say hello and I say how's it going? I'm here to check in. She...

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Helpful?
Thank Seth H
00esa, Manager at Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave., responded to this review

Dear Seth, Thank you for your recent stay and comments. Please accept our apologies for the less than positive experience with our front desk associate. We have customer service training in place for our associates so we are sorry this situation was not handled appropriately. We have alerted the Front Desk Manager and shared your concerns so this does not...

Washington DC, District of Columbia
Reviewed 20 April 2016

My family stayed here during a weekend visit and I was quite disappointed by many aspects of the hotel. Definitely did not live up to the 4/5 star ratings I've seen here and on other websites. The only plus is that it is relatively cheap (for the area, which isn't saying much) and the staff, depending on who you come...

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Helpful?
2Thank Urszula C
NJ
Reviewed 20 March 2016

Spent 1 night driving back to NJ from FL. Outdated everything. Not even the front door is automatic. The bed was fine and the room was relatively quiet. Enough grass to walk a dog. Breakfast is grab n' go muffins, bananas and apples. The coffee is pre-made and had to use Coffee Mate creamer. At least the room was clean.

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Helpful?
Thank Flyer75
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave., responded to this review

Thank you for sharing your experience with us. Please accept our apologies that your stay was not to your expectations. In response to your feedback, I will work with our staff to ensure that each guest has a comfortable stay. Our team is committed to satisfying our guests, so we are very thankful for your feedback. I do hope that...

Colonial Heights, Virginia
Reviewed 29 February 2016

Extended Stay had really lived up to its name in being a place of extended stay for me last year. I stayed between two Extended Stay location for about 3 or 4 months while working in Washington and I enjoyed it. Though this one was the least of my favorites considering the bus route ends going in this direction at...

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Helpful?
Thank HangryDude
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave., responded to this review

Thank you so much for posting a review of our property. I’m pleased to read that you had a pleasant stay. I truly appreciate your kind comments regarding our friendly staff and convenient amenities. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Freeville, New York
Reviewed 22 February 2016

The staff at the Extended Stay in Alexandria really went the extra mile in providing teririfc customer service. When i asked Ricketta, the Assistant General Manager, if the was a bike rack on the property so I could go into DC (a qucik trip from a nearby Metro station) she offered, instead, to let me stow my bike in the...

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Helpful?
1Thank John C
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave., responded to this review

Thank you so much for posting a review of our property. I’m so pleased to read that our staff provided you with exceptional customer service! It’s great to hear that you enjoyed our fully equipped kitchens. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!

Alexandria, Virginia
Reviewed 14 February 2016 via mobile

Toure and Bachir are always giving me a wonderful customer service with great smile. I am happy with their faster in and out service since I am always in hurry. I like the cleanness of the room as well as the kitchen area. The location always clean.

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Helpful?
Thank dengeze
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave., responded to this review

I want to thank you for taking the time to post a review of your stay. I’m so pleased to read that we were able to accommodate your needs with our friendly customer service! It’s great to hear that you enjoyed our comfortable rooms as well as our fully equipped kitchens. Once more, thank you for posting your review. We...

Alexandria, Virginia
Reviewed 10 February 2016 via mobile

Stayed here over a month. Exceptionally friendly staff. Attentive manager. Clean rooms, comfy bed, great mini-kitchen. Close to grocery stores, old town Alexandria, major freeways. Provided everything you need for a long business trip or family vacation near downtown DC. Would stay here anytime.

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Helpful?
Thank papa_mikey18
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave., responded to this review

Thank you so much for posting a review of our property. I’m so pleased to read that you had a great stay at our hotel! I truly appreciate your kind comments regarding our convenient location, friendly staff and comfortable rooms. It’s great to hear that we were able to provide you with a home away from home experience! Once more,...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Breakfast included

Additional Information about Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.

Address: 200 Bluestone Rd, Alexandria, VA 22304-6424
Region: United States > Virginia > Alexandria
Price Range: $150 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. 2.5*
Number of rooms: 132
Reservation Options:
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Also Known As:
Homestead Washington Dc - Alexandria Hotel Alexandria
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. staff and other travellers.
8 questions
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Fairfax, Virginia
over a year ago
Santa Fe, New Mexico
11 months ago
Columbia Station, Ohio
Boston, Massachusetts

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Questions? Get answers from Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Another hotel chain.”
107mrkeithj, 9 May 2017 | Read review
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Ketan519, 25 Mar 2017 | Read review
“Be sure to clarify all of your requests.”
charleshE8495JK, 24 Jun 2016 | Read review
“Better options at Marriott”
RobertB74, 28 Jul 2015 | Read review
“Stay away from the train tracks end of the hotel.”
VABIZTravel, 15 Jul 2015 | Read review
5 of 5
ExtendedStay
US$133* /night
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PricelineUS$133
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Prices are for 1 room, 2 adults
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