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The Westin Alexandria

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The Westin Alexandria
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827 Reviews from our TripAdvisor Community

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Showing 809: English reviews
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Pittsburgh, Pennsylvania
Reviewed 4 days ago NEW

The Hotel is DIRTY!! A glass was Stuck to the tub. The middle blanket had a drink spilled on it and grass stains. Sink was dirty. Dresser had something spilled down front. For the money should be spotless. Went down and complained to front desk. Was told since my name was not on room. Under husbands. I needed him to...

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Helpful?
Thank kathy15120
WestinAlexndria, General Manager at The Westin Alexandria, responded to this review

Dear Kathy, Thank you for choosing to stay with us. Clearly our housekeeping left a lot to be desired upon your arrival and during your stay. I would like to extend my sincere apologies. We can and do typically perform much better than this and we will use your comments as an indication of where improvements must be made. I...

United States
HOTEL’S FAVOURITE REVIEW
Reviewed 1 February 2017

I stayed here for a couple of nights and a quick get away back in October. The hotel is clean and staff are courteous. Located right next to the Patent office, about 10 minutes walk to WholeFood, and 10 minutes walk to Old Town and the Metro station. For the DC area, this is a very nice hotel. Not sure...

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Helpful?
Thank CloverIsSweet
About Hotel's Favourite Review
WestinAlexndria, General Manager at The Westin Alexandria, responded to this review

Dear CloverIsSweet, Thanks for staying with us recently and taking the time to share these comments. I was delighted to see that you enjoyed your overall experience and hope that we will see you back again soon. Rich Casale General Manager

Terre Haute, Indiana
Reviewed 1 week ago

This hotel is very nice, clean, and has a friendly staff. The rooms were clean and there is a mini fridge in the room. The hotel has an onsite restaurant that is reasonably priced and has very good food. It is also within walking distance of other restaurants. The metro station is three blocks from the hotel, but they are...

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1Thank pst469
Reviewed 2 weeks ago

Good Hotel in quiet location. As usual highly priced. In close proximity to public transport so it's easy to get to Washington DC and back. The room was comfortable and modern furnished. A nice bar in the ground floor invites you to sit and have some drinks. A shuttle but to old town of Alexandria is available free of charge.

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Helpful?
Thank Joerg D
Huntsville
Reviewed 3 weeks ago

We have a yearly conference at this Weston. It's always been a good, quality visit. The location is ideal for Metro access, Old Town and access to the Beltway. The service is very good, the rooms are very good as well. Most conference food can be categorized as 'rubber chicken'. This was some of the best conference food I've ever...

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Thank brasidas6
Merrick, New York
Reviewed 3 weeks ago via mobile

I generally stick with Hilton brands, so I was looking forward to this experience at a Westin. First off, the location is not as convenient as some others in Alexandria, which means, you might need access to the car more often. Herein lies the first problem, because we had nothing but bad experiences with the valets, such as calling down...

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1Thank Chris W
WestinAlexndria, General Manager at The Westin Alexandria, responded to this review

Dear Chris, Thanks for staying with us recently and taking the time to share these comments. While I was glad you enjoyed our updated room and your interaction with our front desk team, I was disappointed to read about your experience with our valet parking and the restaurant. Please accept my sincere apologies. Clearly we had some breakdowns in our...

Denver, Colorado
Reviewed 4 weeks ago

I have stayed at this hotel many times, with no serious issues. This time, check-in was not great, the representative could not find my reservation, nor did she recognize my SPG Gold Level status or as a SPG Member at all. Hotel closed their pool at beginning of year. The area is beautiful; room view was great. This is one...

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Thank SLMueller73
Toledo, OH, USA
Reviewed 4 weeks ago

I am to the point now in my travels where every time I stay at a Westin, I am happy and every time I stay at a different hotel chain, I am disappointed. I recently stayed at the Alexandria Westin with my wife while she was in town for business. I was VERY happy with the service. Like all Westins,...

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2Thank DryProp
Minneapolis, Minnesota
Reviewed 4 weeks ago

We were in Alexandria for a small family get together. We were attracted to the hotel by the cheap rate on the weekend. I thought the deal was too good to be true, but wasn't. Hotel was very clean in a nice quiet section of town. Rooms were nice and clean, with complimentary coffee. We took our 13 yr old...

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Thank tw__100043323
Reviewed 4 weeks ago via mobile

We enjoyed our stay at the Westin. No real complaints. It was a bit annoying they could not easily credit me for my Marriott points yet. Here is the thing, though...if you are planning on doing a lot of sight seeing in DC, the Yellow Line Metro is what people use. It's a22 minute ride but you could be waiting...

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Helpful?
Thank 2kils
WestinAlexndria, General Manager at The Westin Alexandria, responded to this review

Dear 2kils, Thanks for staying with us and taking the time to share these comments. I was glad to see that you enjoyed your stay in the hotel. I did note however that the location did not work well for you and I am sorry to hear that. Generally, we are considered convenient to DC given our proximity to metro....

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Alexandria blends sophistication and elegance with the historic surroundings of Alexandria. Located in Old Town Alexandria, our hotel is an oasis of personal, instinctive comfort. ... more   less 

Additional Information about The Westin Alexandria

Address: 400 Courthouse Sq, Alexandria, VA 22314-5700
Region: United States > Virginia > Alexandria
Price Range: $203 - $523 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Alexandria 4*
Number of rooms: 319
Reservation Options:
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Also Known As:
Westin Alexandria Hotel Alexandria
Alexandria Westin
Hotel Style:
#4 Luxury Hotel in Alexandria
#10 Business Hotel in Alexandria
#18 Romantic Hotel in Alexandria
#18 Family Hotel in Alexandria
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Alexandria staff and other travellers.
6 questions
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Cleveland, Ohio
26 days ago
Los Angeles, California
11 months ago
Central NJ
Valdosta, Georgia

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Questions? Get answers from The Westin Alexandria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do Not, go somewhere else.”
 of 5 bubbles kathy15120, 19 Mar 2017 | Read review
“Room 822 was excellent”
 of 5 bubbles 162GREGM, 9 Feb 2017 | Read review
“I like the view of the courthouse”
  • pet allow
 of 5 bubbles CloverIsSweet, 1 Feb 2017 | Read review
“View of the Masonic temple is nice. Long hallways.”
 of 5 bubbles mahmeh, 16 Jan 2017 | Read review
“our room was on the 8th. floor no view”
 of 5 bubbles Sharoninflorida53, 9 Dec 2016 | Read review
5 of 5