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Hilton Crystal City at Washington Reagan National Airport

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Traveller (168)
Room & Suite (114)
Dining (14)
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Overview
  • Excellent41%
  • Very good32%
  • Average16%
  • Poor8%
  • Terrible3%
Travellers talk about
“crystal city”(144 reviews)
“an early flight”(13 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Crystal City at Washington Reagan National Airport
Special Offer: Double Points, Every Stay
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Offers from Hilton Crystal City at Washington Reagan National Airport
Special Offer: Double Points, Every Stay
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Rooms
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,075)
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1,048 results
Traveller rating
421
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88
39
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421
333
167
88
39
Show reviews that mention
All reviewsthe executive loungecrystal cityan early flightcorner roomreagan national airportfree shuttlemetro stationbusiness tripconvenient locationdc areashuttle servicefront desk stafffew blocksfitness centerparking garageconferenceconvenience
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1 - 5 of 1,048 reviews
Reviewed 4 days ago

Recent business stay at this hotel - booked several rooms for my company. Stayed here because rate was considerably less than other hotels in Crystal City - I now understand why. Started with very unwelcoming check in. Needed to add names of staff to room...More

Thank Todd S
Hotel's Favourite
Reviewed May 8, 2018

I was in DC for a masonic meeting and stayed at this property which was a couple blocks away from the convention hotel. It was a great choice. The executive lounge was a great perk even though I wish it had been open on the...More

Thank VOLSatty
Response from Harold B, General Manager at Hilton Crystal City at Washington Reagan National AirportResponded 2 weeks ago

Dear VOLSatty: Thank you for taking the time to post a review on your recent stay at the Hilton Crystal City. I appreciate your kind comments on our hotel and our team. Be sure I will share them with our entire staff. The feedback we...More

Reviewed 6 days ago

I arrived a few hours early before the typical 3pm check-in, I had not slept and was really hoping to get a into ANY room early so I could nap before my meetings later that night. As a hilton diamond member, I assumed that would...More

Thank KevRitch
Response from Miri L, on behalf of management at Hilton Crystal City at Washington Reagan National AirportResponded today

Dear KevRitch We are sorry that you had a disappointing experience during your stay with us. At Hilton, we always aim to ensure every guest feels cared for, valued and respected. Your feedback will help us deliver this brand promise. guest satisfaction is very important...More

Reviewed 1 week ago

Got sent here by United after a flight cancellation. Seems like a dumping ground for delayed passengers, did not see any business travelers or flight crews on a Monday morning. Room was very sub par. TV did not work, AC did not cool, sheets had...More

Thank JAH101622
Response from Denise-HiltonHelp, on behalf of management at Hilton Crystal City at Washington Reagan National AirportResponded 2 days ago

Dear JAH101622, Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback, and we’re very sorry you were unhappy with the condition of your guest room. Guest feedback is incredibly important to us. We...More

Reviewed 1 week ago

Wait staff was preoccupied and not engaging at all. I asked for a room away from Jefferson Davis Highway but got one anyway. To top it off, my room had the thermostat turned off so my room when I arrived was 75 degrees because the...More

Review collected in partnership with Hilton Hotels & Resorts
Thank e J
Response from Miri L, on behalf of management at Hilton Crystal City at Washington Reagan National AirportResponded 2 days ago

Dear e J We are sorry that you had a disappointing experience during your stay with us. At Hilton, we always aim to ensure every guest feels cared for, valued and respected. Your feedback will help us deliver this brand promise. guest satisfaction is very...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$96 - US$375 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Business Hotel in Arlington
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$96 - US$375 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Business Hotel in Arlington
Room types
Suites, Non-Smoking Rooms
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Traveller (168)
Room & Suite (114)
Dining (14)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
themonstersmom
August 12, 2017|
AnswerShow all 6 answers
Response from Harold B | Property representative |
Unfortunately we are in the middle of a business district, so neither view is "scenic." The even side would have the better view in my opinion. Hotel manager
0
Votes
risanovo
April 28, 2017|
AnswerShow all 2 answers
Response from Harold B | Property representative |
The hotel is set in the Crystal City area near the airport. It is basically a business district. Runners will usually run the sidewalks in the residential are behind the hotel. Hope this helps. Thanks!
0
Votes
Vallytle
March 28, 2017|
AnswerShow all 2 answers
Response from Harold B | Property representative |
o. WE have checked and there are over 20 Honors members showing under the name "John Lytle." Can you provide an address to help us further explore for an answer? Thanks. Harold
0
Votes
Room Tips
"If you're going to ask for a room with a view, clarify what the view is, exactly."
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"There are rooms with a view of Wash DC for an added rate. . ."
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"Room 134, could view the street across from CVS"
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"It's going to be noisy, both inside and out. The police sirens will keep you awake."
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