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Crystal City Marriott at Reagan National Airport

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Traveller (172)
Room & Suite (90)
Dining (11)
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Overview
  • Excellent38%
  • Very good42%
  • Average14%
  • Poor4%
  • Terrible2%
Travellers talk about
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Rooms
May 10May 11
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1 room, 2 adults, 0 children
Standard Room
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Reviews (988)
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All reviewsthe concierge loungecrystal cityunderground walkwaymetro stationrite aidnice bathroomreagan national airportfree shuttledc areafront desk staffbit datedroom ratefitness centerblue lineconvenient locationbusiness centershuttle service
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1 - 5 of 955 reviews
Reviewed 3 days ago via mobile

Order grilled chicken which took almost 20 minutes to receive after ordering. Chicken barely covered half the bun. Service staff more than just unfriendly. Won’t be back even though I go through this gate at least twice a month.More

Thank Scott S
Response from Derek V, Manager at Crystal City Marriott at Reagan National AirportResponded 2 days ago

Hi Scott S, Thank you for taking the time to share your feedback about your recent visit to our hotel. I am sorry that the experience was not up to your expectations, as providing high-quality food with friendly and efficient service is always our number...More

Reviewed 6 days ago

very nice Marriott price not bad. room nice clean. close to airport. very nice staff and helpful. walking distance to some great restaurants. parking is around $30 per night. put this one on your list to stay.

Thank letsgetfoodnow
Reviewed 1 week ago

We came to DC with a AAA tour group. Don't get me wrong, there are some very nice qualities to this hotel. It truly could NOT be more convenient to the underground Metro station, along with a variety of shops, fast serve eateries, RiteAid, etc....More

Thank hugs4u
Response from Janet M, Manager at Crystal City Marriott at Reagan National AirportResponded 1 week ago

Dear hugs4u, Thank you for taking the time to share your feedback based on your recent stay at the Crystal City Marriott. I am delighted to hear that the hotel's staff and location exceeded your expectations. I am sorry that you were not as happy...More

Reviewed 1 week ago

Do not stay at this hotel if flying Southwest, Frontier or Air Canada. These airlines fly into DCA Terminal A. When we arrived at DCA, collected our luggage and went outside to the hotel shuttle pickup point and called the hotel. 20 minutes no shuttle....More

1  Thank FamilyManMd
Response from Derek V, Manager at Crystal City Marriott at Reagan National AirportResponded 1 week ago

Hi FamilyManMd, Thank you for sharing your feedback about your recent stay with us and other TripAdvisor users. I am sorry that your trip started off unfavorably due to a delay in your arrival caused by the shuttle not picking up at the terminal you...More

Reviewed 2 weeks ago

We stayed here from one night. The building is surrounded by other large buildings. Not much of a view. It a modern design inside the rooms. Location is real close to Reagan National and there is a shuttle to the Airport so about as good...More

Thank Steven H
Response from Janet M, Manager at Crystal City Marriott at Reagan National AirportResponded 1 week ago

Dear Steven H, Thank you for sharing your review and feedback on your recent stay. We appreciate you taking the time to share your thoughts and we are pleased that you enjoyed your stay with us. We do hope that you will stay with us...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Sauna
Details
Price range
US$144 - US$453 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Arlington
#16 Romantic Hotel in Arlington
#16 Family Hotel in Arlington
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$144 - US$453 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Arlington
#16 Romantic Hotel in Arlington
#16 Family Hotel in Arlington
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (172)
Room & Suite (90)
Dining (11)
Pool & Beach (2)
Business Centre & Event Rooms (5)
Questions & Answers
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ne_quine
3 January 2018|
AnswerShow all 2 answers
Response from LivingOn18 | Reviewed this property |
Yes, there are laundry facilities.
1
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Lovisa M
19 May 2017|
AnswerShow all 6 answers
Response from barblp | Reviewed this property |
Yes I believe so! I know our room had both. We had an upgraded room.
0
Votes
834allan
27 January 2017|
AnswerShow all 3 answers
Response from UnifirstResources | Reviewed this property |
It's best to call the hotel staff.
0
Votes
Room Tips
"Our King Room did not have a sofa bed, so we had to go back to get a Double/Double room for four people."
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"Ask for a "larger room". This gives you a sofa and extra windows as it is a corner location."
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"Higher floors may have more of a view"
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"Request a high floor for your room"
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